liveCITracking
Extension Actions
- Live on Store
Analyze ServiceNow CI health, relationships, duplicates, missing fields, and CMDB quality.
*** Designed and built by Ravi Gaurav ***
CMDB Guardian – Smart CMDB Analysis for ServiceNow
CMDB Guardian is a modern Chrome extension built for ServiceNow professionals working with CMDB, Discovery, ITOM, Service Mapping and CI lifecycle management. It automatically detects the CI record currently open in ServiceNow and provides a complete health and dependency analysis in seconds.
The extension helps administrators, architects and CMDB teams quickly identify relationships, duplicates, stale discovery data, missing attributes, orphan records and compliance issues without writing scripts manually.
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How to Use
1. Open any CI record in ServiceNow
2. Click the CMDB Guardian extension icon
3. Click Analyze Current CI
4. Instantly view:
* CI health score
* Relationships
* Duplicate indicators
* Missing fields
* Discovery information
* Compliance checks
* Export and script options
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Key Features
1. Smart CI Detection
Automatically detects the active ServiceNow CI record, including records opened inside classic navigation frames.
2. Relationship Analyzer
View upstream and downstream dependencies with:
* Relationship type
* CI class
* Discovery details
* Install status
* Environment
* Direct record navigation
3. CMDB Health Engine
Performs instant health validation for:
* Duplicate detection
* Missing mandatory attributes
* Orphan relationships
* Stale discovery
* Lifecycle inconsistencies
* Compliance gaps
4. Advanced Duplicate Detection
Identifies potential duplicate CIs using:
* Serial Number
* Hostname
* IP Address
* MAC Address
* Asset Tag
* Correlation identifiers
5. Compliance and Data Quality Checks
Highlights:
* Missing support groups
* Missing environment values
* Invalid install status
* Discovery gaps
* Incomplete metadata
6. Relationship Cleanup Support
Detects broken parent-child relationships and helps simplify CMDB cleanup activities.
7. Export and Productivity Tools
Export analysis as:
* JSON
* Text
* Ready-to-use work notes
* GlideRecord relationship scripts
8. Relationship Type Filtering
Quickly filter dependency data by relationship type for faster troubleshooting and analysis.
9. ServiceNow Session-Based Authentication
Works seamlessly with the existing logged-in ServiceNow session without asking for credentials repeatedly.
10. Modern CMDB Dashboard Experience
Clean and responsive UI designed for architects, admins and CMDB governance teams.
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Built for the ServiceNow Community
CMDB Guardian is designed to simplify CMDB operations, improve visibility and accelerate troubleshooting for enterprise ServiceNow teams.
*** Designed and built by Ravi Gaurav
2x ServiceNow MVP | Solution Architect | Community Educator | YouTube Creator ***
Latest reviews
- Darshan Magare
- Great extension! It makes tracking CI dependencies incredibly simple and straightforward, especially if you are new to CMDB. Highly recommended.
- Aslam Basha
- Really helpful plugin for people who are new to CMDB......Thank you Ravi.....
- Kiran Keskar
- Good to have this. Very useful.
- Himanshu Lanjewar
- Thank Ravi for that extension, It is awesome and very usefull.
- Anima Mishra
- It is a very helpful plugin for tables and CMDB systems in service now.
- kashif khan
- Highly helpful extension, especially for CMDB beginners.
- Anant Mishra
- This is a one of a kind plugin that gives a lot of flexibility to use tables in ServiceNow. It has a large feature base which I cannot define in this short review but overall it a must have extension that enables productivity and reduces any impediments that a user might face especially in CMDB. Love this plugin. Thank you Ravi Gaurav for making this and resolving our major issues in ServiceNow.
- Shweta Srivastava
- Just started with CMDB, & ngl liveCITracking is simplifying CI dependency tracking and is actually making it click for me. Thanks Ravi.
- Jitendra Wadhwani
- It provides real data with respect to CI's health, duplicates. Definitely it is going to save a lot of time. I have installed it today. And can't wait to explore more about this extension.
- Chenchu Theja Nidiginti
- Nice idea to get the data, score and everything for the CI's.
- Vani Madhuri
- Really helpful extension for people who are new to CMDB.
- Siripuram Charan Teja
- I recently started using this extension, and it’s already proving to be very useful in many ways. I truly appreciate it, and I’m confident it will continue to be a great help in the future. Wishing you the best of luck, Ravi! I’m excited to see the upcoming versions.
- Ravi Gaurav
- I myself is liking this extension .. so Rating it 5/5 :) . Do support guys and next version is coming soon
- Sonali Singh
- It is really super awesome :)
- sivaprasad g
- I’ve been really impressed with the liveCITracking extension. Working with CMDB can often feel tedious, but this tool has streamlined the process significantly. The way it instantly surfaces everything I need—whether it’s relationships, health issues, or duplicates—saves me from the usual digging around. Features like broken relationship cleanup and quick open links are practical touches that make a big difference. It’s clear this was designed with real CMDB challenges in mind, and that understanding shows in how effective it is. Kudos to Ravi Gaurav for creating something that genuinely makes CMDB work smoother and more efficient! Thanks Again Ravi..
- Leyo
- Ravi, Great work on liveCITracking. The extension is extremely useful for ServiceNow CI and CMDB work especially for quick understanding CI relationships and health without extra navigation. This genuinely saves time for ServiceNow developers and admins. Keep up the great work!
- Anand Suresh
- This is really a must extensions for every ServiceNow Developer should have especially for ITOM folks. This will save you a lot of times, and this really comes handy. Great thoughts behind developing this, and it is going to be a game-changer.
- Srinivas Majeti
- Outstanding Job Ravi !!
- Pritikant Dhal
- Excellent, Outstanding job! You delivered with great quality and consistency.
- Vidisha Agarwal
- a great thing to learn
- ServiceNow Training
- Its Really Helpful in Many Aspect :). Thanks Buddy !!
- Dariusz PAWLAK
- Hi, I found this addon and tried it. Unfortunately the script copied from the add-on to retrieve data contains method "addOrCondition" that doesn't work on client side. Could you fix that code to use on client side?
- Sonam Kumari
- Honestly, this extension pleasantly surprised me. I work with CMDB a lot, and liveCITracking has made things so much simpler. I just open a CI and everything I need—relationships, health issues, duplicates—shows up instantly without me digging around. The broken relationship cleanup and quick open links are super handy too. It feels like it was built by someone who actually understands the day-to-day pain of CMDB work. Great job by Ravi Gaurav—this tool really makes life easier!
- shubham kumar
- Really impressed with liveCITracking. As someone who works with CMDB every day, this extension has genuinely made my life easier. It picks up the CI instantly and shows all relationships, health issues, and duplicates in one click. The cleanup and quick navigation features save so much time. It’s simple, fast, and very well thought out. Huge credit to Ravi Gaurav for building something so practical and user-friendly! This is really an interesting innovation that allows us to check the health just by clicking on it.
- Azure007 ServiceNow
- This is really a Game changer that Help us to know the CMDB CI health with just a Click and Script is super awesome !!