True Key™ by McAfee

I can't get Tru Key to download or open up

rubbish to install

When adding up the review star ratings, I calculate 1.55 out of 20. Which 5 did you choose to het your rating?

הייתה כלי מעולה לסדר בסיסמאות! אני משתמש בו שנים. היה מומלץ. חברת mcafee כנראה החליטה להרוג את תוכנה מעולה זו (הייתה). אפילו לעמוד הכניסה לתוכנה קשה להגיע. אין תמיכה, אין עם מי לדבר או לכתוב. נראה לי שאפילו להתקין אותה כתוסף אי אפשר יותר. בקיצור - זכרונה לברכה. ז"ל.

I am in my 80's and cannot get into True Key. I did not grow cutting my teeth on technology. Please guys do what I pay your for. Protect me. Make it simple so older folk can understand it.

works really well with good privacy

Disappeared off my computer taking all my passwords with it. Unable to get back into it. It will not accept my password that I know is correct because it's written down. Am not at all sure about the repercussions of this.

I'm 72 years old and not a brain, but, I don't have time for this. Every day like what'sss uppp yikessss. Oh,I smell money...

Yes, I'm here with all the rest to say why doesn't the extension in Chrome seem to work, and the login to the website seems to have disappeared, and I'm now being asked to download bloatware to my laptop... Very very poor.

CAN NOT SIGN IN TO TRUE KEY. KEEPS WANT ME TO DOWNLOAD TRUE KEY WHEN IT IS ALREADY ON COMPUTER.

Muy buena para guardar contraseñas y datos confidenciales, que ni los mismos empleados de McAffee pueden ingresar, sí vale por su precio, pero en algunos sitios como Upwork o Github no te ingresa automáticamente. Otra cosa es que recientemente tuve que reinstalar la extensión de Chrome por que ya no me estaba dejando guardar las contraseñas por que me decía error de conexión.

i have changed my laptop and trying to login, it says that check your email to confirm this device, but i am not getting the email.

As a paying customer McAfee, if you offer a product it's expected that we get that product. For weeks now I haven't been able to get into TrueKey as per usual. Only once over multiple tries, have I managed to land on the TrueKey sign in page. If Google is trying to block TrueKey it needs to be addressed and your customers need to be told, so be up front. If so, please enable BRAVE browser to be used. No matter what, we need to be told what's going on.

Hasn't worked for the last week, Mcafee logged in twice still not working, as much use now as a chocolate fire guard, tried deleting the chrome extension still asking for verification but not receiving any email and don't have a second device to verify.

Completely broken and useless. The app will not let me log in, it will not send notifications, it will not send the login requests to anything else and as such it can not be used is useless.

Not supported in Chrome? Uninstall? And how do I get my passwords?

The most recent extension update seems to have broken the ability to handle logins in pop-up windows. Was working perfectly before. Please fix this.

Log-in Bugs - WP bugs, kind but insufficient support, no feedback from support. I'm even not sure if they have an on-house tech team. Most of the time working but actually not giving the feeling of stability and security.

VERSION 4'S HAD WAY BETTER SEARCH USEABILITY. The app and extensions now make using True Key extreme hassle. Mobile and desktop have the same issue with searching. We use it as a family and have over 500 and trying too find by ID no longer works. Don't you test the updates? Firefox for some reason only goes too version 4 but any update in ver 5 does not get transferred too ver 4. The A>Z order seams too not know the alphabet. Why oh why did you not test the app!!!

Great application on mobile but for some reason does not work that well as chrome extention. Keeps logging you out of true key. Then when you really need the app to help with password; it asks you to log in again into true key and if after keying in the master password; the app does not load. So not reliable.

Trukey is buggy it freezes up then drops me for no reason. When I click on the password manager at the home page I get sent to download the app all over again.

Same problen as everyone else. I can't log into TrueKey because it doesn'nt recognize my key and it won't let me update it. You need to fix this or give a way to stop it from doing thois or I will just delete it because it is very very fraustrating.

I am on an endless loop....I login, enter password, wait for code via email, enter code from email and I land on a page that says my login was successful but there isn't anything beyond that. If I access the extension, then I have to go through the login process again.

Good functionality but only when it can remain signed in. The whole point of having something like this is to not have to worry about entering passwords over and over again. But this thing keeps signing itself out. What a shame. Gonna get rid of it soon.

It gets a one star because after two years of good service, lately it is glitchy. Keeps signing me out, will not open when I select is not popping up on web sites. The thought of moving all of this to another program gives me a headache, but I likely have no choice.

I've been using truekey for about 2 years and in the past 2 months this browser extensions has gone way down hill. Doesn't even work anymore!! PLEASE FIX THIS!!

I used to love this password manager app. If I had rated it one year ago, I would have given 5 stars. But at some point in the last few months, they made a significant change, because now it constantly logs off. All my browser settings are still set the same. I tried clearing cache and cookies with no luck. And I cannot ignore it, because then if I stay logged off, and I go to one my accounts to try and log in manually, the pop-up keeps coming up. It's now more of a hassle than just keeping all my passes in a separate file. Time to look for another password manager.

Keeps logging off on its own. Tedious to have to keep logging back on. I cannot find anything wrong with my settings. Hope someone from McAfee or Truekey is monitoring these comments and is dealing with this as I am considering moving to Bitwarden recommended by Compteractive magazine.

Trukey constantly logging me off, now I can't get it to let me log in (page doesn't appear) at all - I need to be able to work!!!!!!!!!!!

I have to manually log into the app every time where as before it would automatically log in each time. What's going on and when will this be fixed? Has the app been hacked?? Are my passwords safe??

I have had true key for about a year. Very recently I was asked to enter passwords and login name. Now Im in a bind because I allowed True Key to handle this for me and I do not know this information. What has happened?

Same problem with me having enter the password in every time

Recently, have to keep signing into the app. Before, had no issues, but this is a very annoying issue that other people are having! It's making me consider canceling because that defeats the purpose of the app...

I was content with True Key for Windows except that it did not allow a search by the Login Title field -- the field that you choose to call each entry. Instead, it forced search on the domain portion of the URL, which is completely unhelpful when the URL doesn't match the common name of the app (e.g., www.bible.com for the YouVersion Bible app, or dsot.onlinecu.com third party app for credit unions of various names). I could never get a response from McAfee when suggesting a fix. Now, like many others, I am completely frustrated that for a couple of months now True Key hasn't worked on Chrome browser for Windows (10 or 11). I get the login screen telling me the extension is working, but after putting in my PW it just "spins its wheels" indefinitely. Still works fine on our Android phones.

Linux fails to load dashboard after login. Spinney forever!

Linux fails to load dashboard after login. Spinney forever!

Chrome(Windows 11) App Version 5.0.0.186 still does not have a search for login function. The app for Microsoft Edge still works. This needs to be fixed ASAP as we are paying for this app.

Same complaint as everyone else. Mine stopped working and I have to enter my password everytime I use it. Extremely frustrating!

like others, was a big fan of True Key, but recently on Chrome (Mac), the extension just does not work. have to manually open the site, copy and paste passwords, defeating the point of the extension.

TrueKey stopped working as an extension on Chrome (MacBook) for me. I spent days with levels 0-2 support until McAfee admitted other users also had this problem. It persisted for 2 weeks. Nobody told me when it was fixed. I've since switched password app to where the service is more reliable.

last few days ago to yet app not working in google chrome. What is the reason. Please fix it. I have also updated 5.0.0.186 but still app is stuck in "Loading True Key App" I have been with McAfee for years this is making me loose trust on them as this issues being their for such a long time..

I am getting so annoyed not being able to use the website anymore. The extension doesn't work. I have to go to my phone app in order to get what my logins and passwords are in order to manually login.

I can't logging to True Key using Chrome.It stays on "Loading True Key App"

canot find a sign prompt this version sucks

This new CHROME update is horrible - Alphabetically order is so screwed up and the search feature is horrible - What happed - it was working fine with the last version - I opened the extension on a laptop that was not used for a while and before it updated to 5.0.0.186 it had a 4 version on it where the search worked great - and it listed Alphabetically perfectly the way it's been used for years, now with version 5 I have to constantly change to most recent just to see get it to alpha and hit do horizonal boxes instead of square.. FIX this issue please - have on 3 PC's and same issue on all.

McAfee True Key DeveloperJun 6, 2024 Sorry to hear that you are facing issue with our extension. The new version of extension 5.0.0.186 has addressed the issue. SO WHERE IS MY DATA??

I've used True Key for several years without problems, but the past week or so, can't log into sites. A black box shows up over the login space saying I'm being logged in, and then nothing happens - no response to any input. I've quit using it for now as it makes accessing websites impossible.

last few days ago to yet app not working in google chrome. What is the reason. Please fix it.

A alguns dias toda hora tenho que ficar logando quando abria o navegador e agora nem logando está mais. Estava funcionando normalmente e começou com pedir login toda hora que abre e fecha o navegador. Quando normalizar mudo a nota.

About a week ago Favorites (True Key) suddenly stopped working. Support person clearly had no idea about the 'favorites' feature and swore up and down it didn't exist. McAfee has been going downhill for sometime now. Time to look elsewhere for security and password managment.