Userback is a visual feedback & bug reporting tool for websites
Userback is the ultimate visual feedback and bug reporting tool, empowering product teams to streamline their processes with ease.
With the Userback browser extension, developers, designers, and product managers can capture actionable feedback in seconds. Annotate screenshots, record videos, and submit feedback directly from your browser.
Effortlessly collaborate by inviting your team and integrating with tools like Jira, Slack, GitHub, and more to boost productivity and deliver better products, faster.
✨ FEATURES
+ Lightning-Fast Screenshots: Capture full pages, tabs, or selected areas with ease.
+ Powerful Annotations: Draw, pin comments, and highlight critical issues.
+ Video Recording: Share your screen and voice with annotations across pages.
+ Feedback Management: Assign tasks, track progress, and resolve faster.
+ Inbox Notifications: Centralize all feedback for easy tracking and management.
+ Detailed Metadata: Automatically capture logs, event tracking, and browser details.
+ Feedback Widget: Collect user feedback and surveys directly from your website.
✨ KEY BENEFITS
+ Rich context requires 33% less interactions required to resolve feedback
+ Reduce bug report management time by 42%
+ Speed time to resolution 10X versus email and spreadsheets
+ Centralized feedback reduces monthly management across all feedback by over 20%
+ Create a frictionless feedback submission process for internal testers and clients
✨ WHAT CUSTOMERS SAY
+ "Awesome tool to gather customer feedback and bugs" - Kaushal, Founder
+ "Elegant, simple, and great value for money" - JP, Product Manager
+ "Love it, use it every day" - Daniel, Web Developer
Join over 20,000 software teams who trust Userback to help them build better products with fast, actionable user feedback.
Start free at www.userback.io
Latest reviews
- (2022-05-22) Niko Julius: Great tool! Simple!
- (2022-03-29) Philip: Awesome extension which addresses the need to gather user feedback immediately and cleanly.
- (2022-03-29) Yasaf Burshan: Must have tool for anyone collecting web design feedback. Easy to use, packed with tons of features to streamline work. Highly recommended!
- (2022-03-29) Asheville SEO Ninja: I absolutely LOVE UserBack! I use it for every stage of my clients projects. From gathering and collecting ideas around the internet to taking notes on improving a client's SEO and web design. This extension makes it so easy to keep track of every little idea and task.
- (2022-03-29) Tommy DeNato: Absolutely love Userback. Critical to our devops workflows.
- (2022-02-26) Sana Sattar: Easy to use very helpfull
- (2021-08-23) Nicolas Husson: topitop
- (2021-08-18) Great tool for capturing feedback from multiple sources.
- (2021-08-11) Evan Anselmi: Great tool - lots of potential.
- (2021-08-10) Tazvitya Gomba: Great tool to use!
- (2021-08-10) Lokesh Taneja: Excellent product, helped us increase efficiency.
- (2021-08-10) Nikola Markovic: Very nice tool.
- (2021-08-10) Anatoliy Zed: A very useful tool. Thanks to the developers of this wonder.
- (2021-08-10) Ferran Gutierrez Ponce: Super useful to report bugs
- (2021-08-09) Dimitry Chamy: Userback is a wonderful way to gather and manage feedback about a site during development and even afterwards. The interface is elegant and full of useful settings. Must have for a smooth workflow.
- (2021-08-06) Heather Steele: Userback is the best website review solution I've found. It is an integral part of our process and saves so much time and confusion!
- (2021-08-06) Studio RWP GROUP: For web - this software saves pain in both time and frustration - great bit of kit
- (2021-08-06) Jason Erickson: I'm a big fan of Userback and this extension makes it even easier.
- (2021-08-06) Tickyboom Design: Easey, simple, and an invaluable tool to track bugs, or create tasks to improve your website.
- (2021-08-06) Kyle David: What an incredibly powerful tool to use with clients. It's simple and straight to the point. Thank you!
- (2021-08-06) Colin Wood: Great system, easy to use and powerful.
- (2021-08-06) Michel Tenreiro: It's definitely the best feedback tool for sites.
- (2021-08-06) Артем Ильин: Very useful tool!
- (2021-08-06) Julian Song: It save us a lot of time. Totally worth it!
- (2021-08-06) Frank Sellingsloh: It does a perfect job. Fast and efficient.
- (2021-08-06) Michał Pliszka: Necessary in our work.
- (2021-08-06) Hunch Tracer: Userback is a great app that creates a good impression to your website and help you silently to get some feedbacks from your customers.
- (2021-08-06) Ronald Surya: Works as it shoud, effective visual feedback for my projects (print, web), clients can give feedbacks on the specific placement and give comments and we can resolved directly in the same comments. Thanks for making this great feedback tool!
- (2021-08-06) Donald Chan: Very useful Chrome extension for work.
- (2021-08-06) Fabio Dos Reis: Userback has saved our business from the back and forth of managing word docs and email feedback. This extension has just added to already streamlined process and improved experience. Best part is that they are fellow QUEENSLANDERS! Great job guys.
- (2021-06-19) Max Ziebell: Userback is a really helpful service for gathering feedback on your project. It's been really valuable to us and has paid for itself many times over. I would recommend it to anyone who needs to get feedback on their product and wants a simple, easy, and afordable way to do it. Max Ziebell
- (2021-04-07) Brng: Great simple plugin for gathering feedback from team. Userback has "default site" option which can be used with this extension. Didn't realize "Earlier feedback" function until using this ext. Great stuff! Hope you could improve the onboarding when it's installed, currently no clue what the options mean and how the plugin works. Doesn't work on Opera.
- (2020-07-01) Matthew Johnson: A very nice tool! Easy to use and a great way to collect visual feedback on our website and application. Userback has saved us so much time with our bug tracking, customer feedback, and website designs. Highly recommend it.
- (2020-03-27) Daniel García Martínez: It does nothing. I set up my account key and nothing happens. It only keeps showing an annoying button to give feedback in every website.
- (2016-07-04) Jon: Nice and simple. Perfect for our user feedback needs. So easy to install. Everyone in our team loves it.
- (2016-07-04) Blake Smith: Very nice tool...
- (2016-04-15) Warwick Kay: Awesome little app for capturing a screenshot of the site, adding a few details and sending on to clients or developers!
- (2016-03-29) Lee Le: Really love it. The code is very easy to install. Userback does what it says, and just works. It has made our QA and Bug tracking processes so much easier than before. Now we get instant notifications with real screenshots for every bug people report to us. Love it!