ZoomInfo ReachOut

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Data on-demand: Contact Information Where You Need it Most

Latest reviews

• (2023-11-30) Alison Vermeulen: This used to work great but just like so many others, the plugin no longer works. It loads then just gives a blank screen. What a bummer. :(
• (2023-10-31) Shaun Root: Places an icon and a drop shadow on every page when you print. I don't know if this is intentional or just terrible software development.
• (2023-09-20) Johnny Cole: Not sure what has happened in the past couple of weeks but its not working anymore. Yes I have the latest chrome build and have cleared my cache. (Version 117.0.5938.89) And all the extension does is constantly sit and spin. It WAS a great utility and made research a breeze. So now I am just using the zoominfo website hoping a fix is in the works.
• (2023-08-29) Miguel Fernandes: Stopped working from 1 day to another... infinite looping after login and sometimes even before login. I have already updated chrome to latest version, and cleared all the cookies.. help..
• (2023-08-04) Clint Lavallee: Tried everything and still does not work. Cleared cache and my Chrome was updated but to no avail. This was a pretty good extension.......was being the key word!
• (2023-08-03) Chris Holt: I've used this for years, but it's completely stopped functioning over the past week. I've reinstalled, cleared cache/etc in Chrome, restarted everything. The extension no longer shows, aside from randomly populating in a corner of a webpage in what looks like a banner ad...
• (2023-08-01) so many glitches and usability issues
• (2023-07-26) Maryanna Koehring: TERRIBLE company. I have spent thousands of dollars and have gotten 0 return. I should have spent my money somewhere else. Beware, small businesses. I rearranged my entire day because I had a video call set up with Tyrone Ponce. He CANCELLED one minute before and told me that Andrew Conner would be "taking over my portfolio from here." Andrew called, and I asked him to send me a link so that we could reschedule that video call. He never did. All Zoom Info is doing is asking me for more money. For what? They aren't doing their job. Terrible company.
• (2023-07-24) Izaak Lee: Hi ZoomInfo team, Was having problem loading websites on chrome that started 2 weeks ago, had to troubleshoot with techsupport. They were baffled. Only just then realized it was a extension issue on Chrome, and by process of elimination found out that ZoomInfo ReachOut that was causing pages to perpetual load, even cause the internet speed test (https://www.speedtest.net/) to not function (error description: socket error occurred, A firewall could be blocking the connection). Disabled this extension and now everything is fine and running super fast. To say it was frustrating 2 weeks is an understatement.
• (2023-07-11) Half the time does not load, information is often out of date. Needs a click to dial option, instead of just copying the information.
• (2023-07-10) Super Slow, doesn't load contacts 80% of the time, data is false ... doesn't deliver
• (2023-05-26) Tom Moriceau: ReachOut hasn't worked for 2 days, I've uninstalled, reinstalled 10 times but nothing has changed, I'm in discussion with the technical department of zoominfo who after 4 hours of exchange by email can't find me a concrete solution, I even tried to reinstall ReachOut on another computer but nothing changes, could someone competent help?
• (2023-05-21) I have a similar problem but then with Vivaldi on Mac. Reinstall doesn't do much, but next day ReachOut seems to be running again albeit for just a couple of hours. After that it just hangs at the animated gif again. Looking at the browser's development console it shows that a bunch of resources give a 404 not found error. So I do a reinstall and back to square one. Max continuous up time ever, was 6 days. Now with v10.0.0 doesn't connect at all. Hurray, v10.0.1 connects again !
• (2023-05-19) Rohit Pohankar: Not able to Login on chrome extension with correct credentials. Login process starts the zoominfo service starts loading and suddenly come to login page again .
• (2023-05-03) I have to remove and reinstall this extension EVERY SINGLE DAY to make it work with Salesforce. It is ridiculous. Very poorly done, and it takes several seconds to import data for any given lead. Time is money.
• (2023-04-07) Claire Robert Jackson: Some of our users seem to be having issues when it comes to bulk exporting data with the zoominfo extension from LI Sales Navigator into our CRM (salesforce). The extension works fine for 1-2 contacts but for more than that it just keeps on loading forever. That loading issue seems to also be happening with other users. This is something that apparently was fixed, maybe we're missing something here. App was uninstalled and reinstalled, cache cleared.
• (2023-03-16) Tom Griffiths: Has an ongoing issue of working intermittently, Zoominfo's answer "Uninstall and reinstall" which does nothing. Clearly a problem that needs to be looked in to by development. Would not recommend.
• (2023-03-08) Tim Koehler: Extension doesn't work most of the time, information is wildly inaccurate. Zoominfo will say an A+ contact works at Salesforce and you click the link to their Linkedin page, and the contact does not work at Salesforce and has never worked at Salesforce. How can you link to a contact to their linkedin page and then get the company they work for wrong? That is if you can get the extension to work in the first place, which like other users have stated, works maybe 1 day a week.
• (2023-02-21) Mike Almeyda: Running on Brave and it just stays loading and provides no value at all. Having to mine data from LinkedIn to search on Zoominfo is not very practical and time-consuming. Based on the latest sets of reviews, it seems like there is a big problem that needs fixing.
• (2023-02-15) Frank Arthur Millondaga: Information is accurate but I encounter a lot of Loading problem, currently wont load in LinkedIn
• (2023-02-14) Jason Berk: Glitchy, half the time the information isn't right, the Chrome extension doesn't work at least 2 or 3 days out of the 5 day work week, if not all 5. Great concept that used to work, but has gone downhill.
• (2023-02-02) Leon Kelly: Outdated information.More times than not it doesn't work (constantly loads) probably the worst sales plug in on Google
• (2023-02-02) PIYAL BANERJEE: It keeps on refreshing and never works. I wish zominfo would have used some of the humongous amount it charges companies to fix this app!
• (2022-12-15) Jared Kronlund: Information is outdated all the time and the extension barely works
• (2022-12-14) Blake Williams: I wish my company would abandon this tool. It's routinely too slow to be useful or doesn't load at all. If it does finally load, it's so slow you're left wondering, why would anyone pay money for this?
• (2022-12-14) Dan Di Federico: Dishonest and false marketing. They do not offer a free service, but will take your information, pass to aggressive sales reps to call your private number, and still not offer any free service to try.
• (2022-12-09) Steve Harper: I can't get it to load from any website, I have tried with salesforce, linkedin, linkedin sales nav, and company website. This needs to get fixed asap, this is increasing the amount of time it takes me to prospect into accounts.
• (2022-12-01) Christie Rusk: I loved this extension until a few days ago. Will not load- What's up????
• (2022-11-28) Doesn't load at all anymore. Not great with accurate data either
• (2022-11-14) Sonam Tamang: From 13 years I am practicing BD I can say confidently its a industry leader but little (Expensive Tool)
• (2022-11-02) Nikita Bragin: Doesn't work at all for me
• (2022-10-18) tim bennett: Doesn't load just sits and spins. No login option, nothing. Too bad, the sales hype was awesome!
• (2022-10-10) Damien B: helpful when I can get it to work though lately it's not often. It simply spins and spins on a website or linkedin page and it never comes up. This is separate from the fact that zoominfo makes you login every single time. Great in theory but pretty poor in execution.
• (2022-09-06) Nathan Day: I love this extension when it works. If I don't first log in to Zoominfo on my browser, the extension fails to connect. If I don't close down the browser and start again in the correct order, it will never connect.
• (2022-08-26) A P: It's a great concept but is not working on Microsoft Edge any solution for this?
• (2022-08-01) Sean Gates: Great when it works but half the time does not load and I have to remove and reinstall the extension to get it to open.
• (2022-07-26) Jon Funk: the worst search and extension! The info they have on most prospects is outdated by years and the extension never reloads unless you manually type in the company name. Fix this program please
• (2022-07-20) Brian Salzer: This error seems to have been documented many times, but no there doesn't seem to be any resolution out there....I'm on a mac, and when I use the Zoominfo chrome extension, it just shows the zoominfo logo over and over without loading the contact(s). Please fix this issue!
• (2022-07-20) Bob Simmons: Pretty much what Joe said. I'm also on a macbook and when trying to access the Zoominfo chrome extension it just shows the zoominfo logo over and over without loading the contact.
• (2022-03-11) Tobias Krantz: If I didnt have to re-install it up to ten times a day, it would have received a higher grading. After a while it will dissapear on Linkedin/SalesNav or for all websites.
• (2022-02-28) Sarah Dayton: Super slow when you need to be making calls all day. Sometimes it never even loads
• (2022-02-11) Jenna Lavin: The extension is powerful and efficient for sales teams, but many sales teams also utilize SCORM courses in an LMS to train team members - the extension renders the iframe unable to load. I wonder if they can come out with a way to blacklist site access, not just whitelist so reps don't have to turn the extension on and off anytime they want to do a training.
• (2022-01-05) Matan Shani: Lags alot...
• (2021-12-23) Graham Hope: Extension is broken for up-to-date Chrome browser on Windows 11 OS.
• (2021-11-06) Akash Das: Glitchy glitch
• (2021-10-17) Doug Niedrich: Great extension that enables me to be most productive and get the best information without having to switch screens!
• (2021-10-12) Abel Deely: Reach out dramatically increases the value of your zoom info investment. Overlaying it on website and Linkedin allows me to quickly speed prospecting and getting everything loaded into your CRM. It's really helpful to have it over your SEP to quickly add cell numbers since they cannot be exported in list form
• (2021-10-05) Jacob Rankin: The new update makes this extension almost unusable.
• (2021-09-30) Felecia Clark: I use Zoominfo on a daily basis. It is very beneficial in helping me with prospecting. The ability to see the hierarchy of contacts is great! I like that if you are in LinkedIn, you can connect as well. I find it may be slow at times. I have had to call support a few times and they have been extremely helpful in solving issues.
• (2021-09-29) Brenna Chrisom: Zoominfo extension is awesome! I use it every single day when prospecting on sales navigator/Linkedin. Makes my workflow much faster :)