extension ExtPose

QueueMetrics AGAW

Description from extension meta

A QueueMetrics AGAW extension for Chrome

Image from store QueueMetrics AGAW
Description from store In high-performance call-center set up, with large and distributed agent groups, high situational awareness by agents is a must. It is also important to have "off band" live communication lines going from supervisor to agent and vice versa. QueueMetrics addresses this need using a module called Agent Awareness (AGAW).

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88 history
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Last update / version
2019-10-16 / 1.0
Listing languages
en

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