QueueMetrics AGAW icon

QueueMetrics AGAW

Extension Delisted

This extension is no longer available in the official store. Delisted on 2025-09-16.

Extension Actions

CRX ID
gdcjmabbngpfebebjcnnlniilefochhc
Status
  • Minor Policy Violation
  • Removed Long Ago
  • No Privacy Policy
Description from extension meta

A QueueMetrics AGAW extension for Chrome

Image from store
QueueMetrics AGAW
Description from store

In high-performance call-center set up, with large and distributed agent groups, high situational awareness by agents is a must. It is also important to have "off band" live communication lines going from supervisor to agent and vice versa.

QueueMetrics addresses this need using a module called Agent Awareness (AGAW).