QueueMetrics AGAW
Extension Delisted
This extension is no longer available in the official store. Delisted on 2025-09-16.
Extension Actions
CRX ID
gdcjmabbngpfebebjcnnlniilefochhc
Status
- Minor Policy Violation
- Removed Long Ago
- No Privacy Policy
Description from extension meta
A QueueMetrics AGAW extension for Chrome
Image from store
Description from store
In high-performance call-center set up, with large and distributed agent groups, high situational awareness by agents is a must. It is also important to have "off band" live communication lines going from supervisor to agent and vice versa.
QueueMetrics addresses this need using a module called Agent Awareness (AGAW).