extension ExtPose

XAD Client ZD v2.0.0316 (delisted)

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XAD Client Addon for Zendesk CRM

Image from store XAD Client ZD v2.0.0316
Description from store XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent Desktop Application for Zendesk CRM(s) integration, special designed for Call Center Agent / Contact Center Agent. How it works? - Go to the Chrome web store, search the XAD key word then Add to your chrome - Login into XAD Extension with your individual call center account - Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application. - Make outgoing calls via call bar - All your calls will automatically get logged and recorded in your XAD account - More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout ===================================================================================== Change Log: v1.9.0807 - Open new window tab for new ticket (config). - Download file for new config. - Fix: duplicate ticket v2.0.0302 - Request for access into user's data - Request permission for action


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Last update / version
2020-03-18 / 2.0.0316
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