extension ExtPose

XAD Client for SF

CRX id


Description from extension meta

XAD Client intergrate with Salesforce CRM

Image from store XAD Client for SF
Description from store CloudXAF SF (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent Desktop Application for Salesforce CRM(s) integration, special designed for Call Center Agent / Contact Center Agent. How it works? - Go to the Chrome web store, search the CloudXAD key word then Add to your chrome - Login into XAD Extension with your individual call center account. - XAD Extension will get access token and refresh token from SF and save on our database for another action (create case on SF, search on SF). - Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application. - Make outgoing calls via call bar - All your calls will automatically get logged and recorded in your XAD account - More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout ==================================================================================== Change Log: v1.9.0806 - Minimize VIP caller popup. - Tooltip for VIP caller's name. - Download file for new config. v2.0.0304 - Request for access into user's data - Request permission for action


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Last update / version
2020-03-19 / 2.0.0313
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