Secure Browser - Online Proctoring Extension - aeindiojndlokkemcgakgpgbcmgonifn

Andy Nguyen 2026-03-15

No problems here. Straight forward and no interruptions

Martha Robledo 2026-03-15

The test was good. I just don't like the fact had to move many placing because the way they wanted. I also felt that it can be improved better.

Kacey Vaughn 2026-03-14

my computer charger was not plugged in , due to me having to keep showing proctor around the room and fix things , like no stickers on the stable which were permanently there. but i sent a chat in a hurry because my laptop would die any second , i just informed I needed to reach to the side and grab the cord that fell off the table. i waited a couple minutes, but i was so nervous my computer was going to die right then.. i picked it up, i was still in the view of the camera! but got a notice that the next time i violate i will be kicked out...okay well i cant violate anything if my laptop is dead soo...just seems a little too strict. i proved my surroundings already to them. that gave me so much anxiety wow i am so on edge and that was not a great feeling today. i did this once before 4 years ago and dont remember feeling how i did today.

Shawnteria Tyson 2026-03-14

I got kicked out three times with no explanation as to why.

Kevin Sobotka 2026-03-13

this was a terrible experience. the proctor waited 10 min to answer my only question. then referred me to customer support. who referred me top someone else. i had to hang up because it took 50, YES 50, minutes. this is a terrible service and will avoid it like the plague.

Ghulam Osman 2026-03-13

THEY ARE NICE ALL THE TIME ANS SOIVING TECHNICAL ISSUES VERY FAST.

Anonymous 2026-03-13

proctor was nice but i got some warnings for things I didnt do such as read the question out loud- i did not speak at all but overall it was fibe

Rebecca Barnaba 2026-03-12

the proctor was very nice. this was my first time taking the test from home.

Alicia Oates 2026-03-11

Was well done and easy to use. The proctor was nice.

Jennifer Hodges 2026-03-11

Overall a good experience.

courtney trammell 2026-03-10

I needed to take this test at home unfortunately, but i will not being testing online again. It was very frustrating and time consuming to get into the test. It also gave me testing anxiety because i was interrupted the whole time and couldn't focus. I didn't know what I could or couldn't do until they threatened to kick me out of the test which was already difficult to get into. Overall not a good experience for me personally.

Jade Bonner 2026-03-09

It's not the worst but I do feel like they're extremely excessive in ensuring what you show. I had to move rooms because my partner behind me was sleeping. I understand why, but if he is frame and sleeping in bed while I'm at my desk how am I going to cheat? Not very accommodating for those without large homes and with children. Also I have ADHD and fidget a lot by covering my mouth, involuntarily, and even that was an issue despite proving I was alone and had zero materials with me at all and was looking straight at the camera the entire time. Could be less aggressive overall tbh. I would have preferred to just go in person at that point lol

U KNO THE RULES ENT. 2026-03-09

They took forever to give me my test after showing my whole section and I started after my test time so it's definitely frustrating.

T Rainey 2026-03-08

got kicked out 3 times, each time proctors asked for more stuff, even asked me to turn off security camera monitor, which shut down my whole systems. smh too many technical issues

Mary Mottmiller 2026-03-06

I gave it two stars for how convenient it is to be able to take the test from anywhere and not having to go to a testing site. Unfortunately, I did get kicked out of the exam FOUR times and had to relaunch the sire and go through all the steps again to continue with the test. very frustrating.

Kim Moore 2026-03-06

It wasn't bad but I did get kicked out of the test and had to re-launch the exam and go through the steps again.

Katey Martinez 2026-03-06

It wasn't bad for my first on-line test, but I was not able to do the survey part at the end for some reason.

Jacinta Ayo 2026-03-02

it was fine but I was unabble to do the survey at the end.

Teneen Gainey 2026-03-02

It was ok

Tanner MacDonald 2026-03-02

very strict, and frustrating, the environment check took 20 minutes alone. And they asked me to check a trashcan when it wasn't even there. Same with a TV check that didn't even work. Very AI ish.

Kathy Johnson 2026-03-01

This was the first online examination experience in which I experienced significant anxiety. The proctor communicated exclusively through the chat function and did not speak during the exam. Verbal communication would have been helpful in providing reassurance and clarity, especially during moments of uncertainty. After reaching question 100, the system unexpectedly locked me out of the exam. I was required to log back in, which was both stressful and disruptive. When I inquired about what had occurred, I was directed toward technical support but did not receive a clear explanation at that time. Although I was ultimately able to complete the exam, the interruption and lack of direct communication significantly impacted my focus and heightened my anxiety. I believe improvements in communication and technical reliability would greatly enhance the overall testing experience for future examinees.

Fantasia Burgess 2026-02-28

It was the best. The proctor was very nice and helpful. Although there were minor issues.

Alexandra Sanchez 2026-02-28

literally the worst proctors ever. I literally had to remove the most bizzare things from my desk. So annoying took me 20 min to even start.

Maria Rivero 2026-02-27

i had done the compability check before scheduling online proctor exam the day of the exam took me 30 min to get the PSI extension i google it and got it that way since the link provided keept saying error, once connected took about 10 min for a proctor to connect with me but would only use chat... shy not talk it was strange, and then my phone alarm started ringing i ask in the chat can i turn it off? 3 times didnt answer so i did turn it off and i got a warning alert and it was paused for a moment, question 84 he had to fix because i wasnt being ablo to continue. But when i finish my 120 questions he says just finish. the cession, click the finish cesion button! im glad i didnt there was an exit button you need to click first so i asked and then you go into a bad survey then you click finish and exit, thats it. losyt of questions badly formulated and several about same thing, some that are not even a thing... little bit like the study guide and exams dont mach with same info same here...

Dora Suhrer 2026-02-27

Worst experience. I kept getting transferred to new proctors. They made me recheck my space 5 times. It was infuriating.

Tanner Richardson 2026-02-26

Kept getting kicked out of the test.

Lucas Sitolini 2026-02-25

It is not my favorite but I understand the extreme strictness of the exam I had to take. I was very fortunate that almost everything went smoothly, there was a 1 minute crash that I had experience during my last 10 min of my test

Jeremy Shannon 2026-02-25

Honestly, I wish I could leave less!!!!! my experience was horrible for some reason the proctors kept getting kicked out (which I made sure my end was perfect before I started) but kept saying it's a problem on my end which I know it wasn't. so, I kept having to wait for a new proctor to check my room and each one found a new problem which pushed me back so when I asked about the clear problem, I was just told I got to call custom support. Don't forget you have to wait forever just for a response.

Jennifer Meadows 2026-02-24

If I could give less I truly would.. horrible Horrible experience almost didn't let me take the test and stated couldn't see me but my image was clear on my screen. would not help will simply questions.. no real directions on how to submit your exam just hit exit and then it tells you.. your answers may not be retained.. horrible will not be using this company again and I was seriously considering another certification. it's best if you have a plan room not cats/dogs are anything.. you have to show your phone/ears/wrists/back and front of your hands.. like you are going in to a jail.. surprised they didn't make me undress. you have to take off your glasses and show that plain readers are not smart glasses.. it's absolutely crazy.. never again

Judy Potter 2026-02-24

Great experience

Malik Walker 2026-02-23

I had no issues.

Jennifer Hrabe (Musalek) 2026-02-22

Great experience. Beats driving three hours one way.

Maha S 2026-02-21

test program itself was tedious but helpful and easy to navigate, my proctor was unbearable and asked to see more than stated in the test regulations and made me move desks then complained about said desk and made me remove stuff that wasn't mentioned in the rules. I had 20 less minutes on my exam.

becky akomeah 2026-02-21

proctor making the test unbearable

piya khan 2026-02-21

It suppose to be no star at all. The proctor was responding late when every single second was important. I couldn't even start my examination on time. Already late for scanning my room & than my laptop just hanged on my practice question. When I talked to the tech department & customer service 46 minutes gone. What was the point to start my exam!! Still the technician wanted to connect me. What was the guaranty that it won't happen again? Now I don't know if I can register again with the same payment. I am really very upset today!!

Jodi Howell 2026-02-15

The proctor was what made the test unbearable. I felt like they were intruding on my privacy by having to show them my room more than 10 times and in certain areas. I even explained my office setup. I have a small room with half of it being my daughter's items that she has not moved out yet. I am crammed into a corner with not a lot of room. Nothing was within my reach, which I explained. The orange box was not underneath my desk, it was on the other side, in which I got up with my laptop and showed the proctor it was on the other side of the desk and even kicked it. I was so frustrated by the 30 minute shake down and nit picking, I could not take my test in the concentration that is needed for a test. All in all, the proctor is absolutely horrible experience. Side note: I asked for a different proctor because I felt my privacy was being invaded after 30 minutes of showing my room and in certain areas many times. I was denied. Get new proctors or train them better and this would not be a bad experience.

Peyton McAnally 2026-02-15

horrendous to try to install on a mac. thought i wasnt going to be able to access my test because i had no access to proctor and wash past testing time. all the verification takes 30 mins

Cliona Johnson 2026-02-14

Better than some programs, worse than others. Crashed twice during my test, but thankfully once you get past the bot replies the real people were good at working around the auto responses and getting me back into my exam.

Arra Guevarra 2026-02-14

This would've been advisable. At first, you are actually speaking with an actual proctor. Then answers started to not make sense anymore to your questions. Still preferred the remote setting, but then some instructions are unrealistic like you cannot drink water or go to the restroom.

Madeline Lopez 2026-02-14

I had my appointment scheduled for another day but the PSI Secure Browser never let me in and my test was marked as a no show I had to email and call PSI for a week to get another date and to show proof that I did try to attend. When i finally got my appointment it was easier but i got kicked out in the middle of me taking the test. I was then warned that my test was going to be terminated when my lips would move while reading the questions. This whole situation was stressful on top of the anxiety of the test itself you get more even trying to take it.

Lisa Petaschnick 2026-02-14

Software was antiquated, it was hard to read and the proctor practically had me strip down. I got kicked out trying to meet their needs and when I got back in I had to start over. Not even allowed to have a stinking kleenex? What kind of madness is that. The whole thing had me so frazzled I will be shocked if I passed as I went to straight anxiety mode.

Breee thomas 2026-02-11

Proctors had me show my room like 6 times. Moving unnecessary items that weren't in my reach and I wasn't working in that space. I got kicked off then I had to show my room again. The second proctor had a problem with the gaming monitor that was already off. The experience with the proctor would make a person say forget it and take the test in-person.

DeeDee McCollum 2026-02-10

It was very frustrating when PSI connection was lost having to go through all the verification process again. I understand it is a different proctor helping, but some how verification process should be less stressful on testing day.

Nola Lee 2026-02-07

Proctors are incredibly patient, efficient, and helpful! I appreciate the convenience and comfort of testing from home! I'm certain that it eases my anxiety and aided my success!

Ashaolu Ayanfe 2026-02-07

The proctor was calm and communicative.

Tracy De La Cruz 2026-02-06

It was so stressful, to many questions of the same thing, it need a better way to do this instruction, he made me show my room more than 6 times it was very stressful ,the proctor was not helpful at all, he was interrupting me for no reason when i was taking the exam, I couldn't concentrate on my test at all he was sending text on the chat, it was not a good experience and i could not focus on my test at all. i hope that change because this exam was not good experience at all and it had me so stess by so many question of the protor

Elzbeth Plaza 2026-02-05

First: It was stressful before starting the exam. Proctor has a lot of questions and instructions. Need to remove this and that. asking questions, example when you can see it was a charger and adapter. Repeated the step twice showing my room, in the desk, including printer, under the desk need stuff. all in took 1 HOUR for that! Took more time and not focused on the test already due to stress brought by that! Second: I was already stressed out before starting exam. Had to deal will questions that were not even on the study guide and course I took did not even provide most of the questions! Third: Proctor mentioned I should finish and make sure Practice Test was done when I didn't even encounter it and when I tried to click I can't go back anymore. Kept telling me to just proceed to survey cus it will bring me back to practice test but not. But just directly told m to "end the test".

Danielle Yablon 2026-02-05

Proctor was not helpful. Had to wait 15 minutes to get signed in even though I got there early. Extremely fast at telling me to not put my hand on my face and then took minutes to respond to a question I had. Test was annoying as the NHA practice exams, the study guide, and the didactic course I took DID NOT go over certain questions.

Kayla Lowell 2026-02-03

Proctor was not helpful. Minimal direction, and poor communication the few times I did have questions.

Michelle H 2026-02-02

Very good, helpful and friendly proctor.

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