Secure Browser - Online Proctoring Extension - aeindiojndlokkemcgakgpgbcmgonifn

Rahshida Archibald 2025-11-05

If I could give zero starts I would. My personal experience was tremendously horrible, I am highly unsatisfied with the service I was provided. I had continuous issues in the admission phase and during the exam. By time I finally was able to do the exam I was so frustrated and upset. If I had not already paid for my exam, I would not have taken it. The proctoring individuals were unprofessional and so were the candidate support personnels. Not only that, but I was kicked out of the website on multiple occasions during my examination which led to increase frustration and distraction. This entire system needs to be revised. I definitely do not recommend using PSI and I hope that organizations who currently use this system will find a a more reliable system to use.

Lisa Obertini 2025-11-04

No issues. Easy to navigate.

Tom Guiney 2025-11-03

IRritating level of obsessiveness from the proctor on the environment exam, beyong what is reasonable. Time consumiung, repetitive, unreasonable. Did not allow me to use my ergonomic adaptations like an external monitor. did not allow water. I did not like that the buttons to navigate to the next section of the exam is, "exit" not "proceed" or something logical. IT seems like you are closing your exam early.

Joshua Marquez 2025-11-03

exam went well and for sure is 100% secured

Dominique Martindale 2025-11-01

Experienced no problems and my proctor was very helpful

Rosanna Hall 2025-11-01

The proctor seem to not willing to help with a simple instruction on how to properly end my session. They weren't very helpful and the minute I spoke loudly because of frustration I was told if I speak loud I will be disqualify. Which was very unprofessional.

Maria Alberto 2025-11-01

The exam went well.

Yanique Hewitt 2025-10-30

I am writing to formally report an incident of harassment and unprofessional behavior that occurred during my scheduled Pharmacy Technician certification exam. The conduct of the assigned proctor was extremely inappropriate, antagonistic, and ultimately prevented me from completing my exam. Prior to beginning my test, I spent over thirty minutes complying with all verification and room-check requirements as requested. Throughout this process, the proctor’s demeanor was unnecessarily hostile and condescending. Their behavior made it clear that they were intentionally trying to provoke me. When I calmly stated that I intended to file a complaint regarding their unprofessional conduct, the proctor abruptly and deliberately ended my exam before I could answer a single question. This action was clearly retaliatory and malicious. As a result of this individual’s unprofessional and prejudiced behavior, I lost both valuable time and the money I invested to take this exam. The NHA represents professionalism and integrity within the healthcare certification process, and the behavior I experienced was a clear violation of those standards. I expected to be assisted by a qualified, impartial proctor, but instead I was subjected to harassment and denied a fair opportunity to complete my exam.

candm harmon 2025-10-28

was not able to see all words in questions

Kelli A 2025-10-26

Had no issues at all.

Delphine Akwo 2025-10-26

The worse proctor ever, took damn near an hour before we got started, kept repeating the same questions smdh worse worse ever.

Lucy Onoh 2025-10-25

I did not like the proctoring; it was too obsessive and took too long. It could definitely be more user friendly

Ariana Freeman 2025-10-23

I don't like that you have to select "Exit" to end the exam. So many testing softwares are more seamless with guiding test takers to their next steps. It just wasn't as intuitive as the programs we have all become accustomed to using.

Niccole Stokes 2025-10-23

This online proctoring was harder than it needed to be. It's a SHAME we paid LOTS of money toward this and yet the test was run on sub-par software. I would understand if it were government funded but its not. We paid hard earned money to use this horrible online testing system. You can't even see if you are ending the test. It just says exit. Because that's super reassuring. If I wanted to fly blind I would have been an air traffic controller. Have you guys ever used Amazon? Your software needs to be that simple. There should be no amount of guessing going on during and after an exam. Unbelievable. After the harrassment from the proctor. Being treated as if i was a cheater. and the constant reminders for an anxious student to STOP COVERING THEIR MOUTH. Are you freaking kidding me? I would like a refund. This is unacceptable.

Brianna Berry 2025-10-23

Very easy start to end. For someone who has test anxiety going to actual facilities for test, this was very easy to understand and follow steps! Proctor was very friendly. Would do it again!

Emily Hensel 2025-10-22

very disapointing. The system is horrible online. Would recommend going in over this. Everything was alot more complicated than it needed to be. The logging into everything and getting into the test was a nightmare and way too complicated. I was worried about my mic not working but then we did not even use it. The proctor I had was average. Not the best of help navigating through. I had questions like how to end the test or other things and they said they couldnt help. They did a complete 360 of the room, literally every inch and I couldnt even wear the hair tie on my wrist. They said in the NNA/PSI instructions and things for the exam that we could use a calculator. Come to find out that we cannot and the test doesnt even provide one as it said it would. Horrible experience, way too complicated and stressful.

Kristen Martin 2025-10-19

Infuriating. Disappointing. Picked one star cause negative stars are not available. Worst testing platform EVER. I do not recommend using this platform for anything. I got kicked out of my exam 4 different times, completely logged out. I had to reverify and redo all the steps to get back logged in to resume my exam. I only used one sheet of paper for this disaster but they made me tear up the sheets that had no writing on them. Very wasteful of my time. I asked the 'chat box' that goes to IT why it kept logging me out. crickets..... nothing. no help. zero stars. well negative stars of possible. Do NOT recommend. proctor was somewhat rude as swell.

Cayou Midy 2025-10-19

I literally got kicked out like 5 times during the exam, it was absolutely ridiculous, and each time I had to rewait in the cue and to get let in. 0/10.

Amali West-Laing 2025-10-19

This system is horrible. I logged in to take my exam the Proctor did a 360 view of my room and advised me to close my bedroom door, I advised him that what he was seeing was a walkway to my bathroom. Then he asked to see my desk, then to see underneath my desk, then to show him my cell phone which I already had put away. He wanted me to show him where I put it, then I had to show my ears multiple times, I was asked to remove my glasses which you clearly can see are the free ones from the optical store! and to give a 360 view of them. Mind you this entire time I was talking and advising I felt this was inappropriate and then all of a sudden the proctor stated they cant hear me, and then I was booted out of the exam. Now I have to wait 2-5 business days to hear from someone regarding this matter for an exam I paid for. This is completely unacceptable! I've taken many test online and I have never had an experience like this in my life.

Matt Hesser 2025-10-18

Had a good overall experience with taking my exam! The online proctor was helpful and friendly.

Mike Brown 2025-10-17

I found the exam difficult to prepare for and there is a lot required in order to get approved.

Angela 2025-10-16

does not even deserve one star. my first proctor kept telling me how to sit and was extremely rude and would not clarify any requests and then ended my first encounter after 40 minutes of being jerked around. they made me repeat everything over and over it was nice to have them act as if i am a cheater, i felt harassed and wondered if i was going to have to lift my shirt. i have never felt so horrible and will never do this again. "sit to the right more right show me where you are sitting that is not it do this do that" this was a terrible experience i doubt i passed as they extremely stressed me out. the requests are insane. i got in trouble for reading a question outloud on pretest and threatened to be taken out of test. and then got a warning for putting my hand on my face/mouth. they can hear everything. it was so terrible. i honestly want to file a complaint as i will have to pay back my job for this test. NO CERTIFICATION IS WORTH THIS TREATMENT

Elli Makinen 2025-10-16

session crashed and I had to restart 5 times.

Arcie Gonzalez 2025-10-16

Had a couple of glitches, but overall pretty easy to navigate

Ashley Vu 2025-10-16

Everything went smoothly and my proctor was thorough with everything.

Ahmed Nosir 2025-10-15

Proctor wanted me to move every picture off of the wall. Basically wanted me to move all of my furniture out of the room. Makes no sense.

melody 2025-10-13

over all exam experience is good, some technical issue but it was resolved, my proctor is great, finished my exam in a smooth way.

Shaniece Warren 2025-10-13

The over all experience for me was good

Adia Puckett 2025-10-13

The proctor wasn't rude but the extra-ness of "your palm can't cover your mouth" was a bit too much.

Jessica Sacriste 2025-10-12

The proctor I had was the worst! He threated to invalidate my test for breathing heavily even after my exam was completed and was notified of completion!! Very Rude!! I would rather test at a site than to deal with this again! You need to get people who value their job and not just a check!

Phoua Hang 2025-10-11

It was okay. I was afraid to cough. I had a warning for talking to myself.

Daniel Chairunas 2025-10-11

I did not like my proctor. They were rude.

Gilbert Mason 2025-10-07

It was a good/bad experience. Good because i was able to sort of finish on time. Getting violation for writing on your scratch paper or holding your head to far down. The proctor will pause your screen and have you take time out of your test to check the room. Can't talk or mouth the question when some people have a harder time understanding questions if not read aloud. Technical issues about starting the exam and doing the diagnostics check. Just the littlest things the proctor complained about. Wouldn't recommend too much stress just to begin the assessment.

Brandi Felt-babineau 2025-10-06

This was a terrible experience for me! the proctor kept giving violation for no reason. I got violated because i was writing on my scratch paper . the i showed them what i was doing and got violated again saying I wasn't in the screen. I would not recommend this.

Dawn Foster 2025-10-06

This was a terrible experience, never again will i do it this way

Maritess Castillo 2025-10-03

There are some technical issues, but the proctor and tech support fixed them promptly. Thanks, I finished my exam smoothly.

Hanna Gabardi 2025-10-03

Screw this proctoring and the person who made me lock my ghost friend in the closet!!!! Absolute garbage. I understand they need to ensure no cheating but the proctor made me remove a stack of paper from my printer that consisted of two reems of paper, very heavy and now there's paper all over the room! The proctor also made me get up to close a closet door as if the boogie man was going to come out and give me answers. I also was told duel screens were not allowed and in the process of turning off one screen the browser closed and I was then made to restart the verification process. Once the verification was complete and I was ready to start the test when I pressed the begin button chrome had a popup that unsaved info would be lost and to confirm I wanted to proceed, this made me nervous that I would have to start all over again so I asked the proctor if this was normal... their response was "they cannot help me answer any questions that could help me take the test" and to contact customer service.

Jenna Weitzell 2025-10-01

I am so confused. I took my exam im not even sure if im done. I took it for NHA, my proctor wasnt any help it kept going back to question 1 and i asked 3 times if i was done. He told me to hit end session to go to next step so i did and now i cant get back in and i dont know how to contact these people. I paid a lot of money for this and im so confused. ??? Hopefully CS is reading this.

Ashley Cardona 2025-09-30

This is the worst at home test someone can take. Made me close closet doors, move books, even a piece of wood that had nothing to do with phlebotomy. There has to be a better way to take an online proctor exam. Just to be able to start the exam it took over an hour. This exam is not time friendly because of all the checks that have to be done.

Danisha Davis 2025-09-28

After going through pre-examination and checking my computer area, the computer. they wanted me to remove a sticker that said enamored on it... and the stickers from my computer...as if. then i had to restart the process. Then proceeded to tell me that reading the questions out loud was a violation and if it continued that i would be kicked out and the exam ended. I was absolutely frustrated and was going to go sit in the middle of the street at this point because nothing was satisfactory. Didn't start my exam until after 45 minutes (when i had logged in prior to start test) WOULD NOT RECOMMEND THEIR SERVICES>>>

Payton Conley 2025-09-27

My proctor was the most anal proctor I think I have ever had, and gave me a strike for stretching my neck.

Lameka Caroline 2025-09-27

There has to be a better way to this the exam from home.

Yuli Barrera 2025-09-26

everything went smooth. I only got one violation for trying to plug my computer in because it was dying and I reached for it and my whole face was not in angle, but overall no issues.

Madison Morel 2025-09-25

The verification process was way too extreme. While taking the exam, I got a violation for reading a question out loud to myself.

Tesha Keefer 2025-09-23

I appreciated the ability to take this test in my own environment. While I did experience some technical complications initially it was well worth it since I didn't have to travel to an exam site. Thanks!

Cierra Walker 2025-09-22

There were some technical difficulties, but they fixed them a lot faster than expected. Warning if you have a lot of decor on your desk, you will have to strip your desk bare. Good Luck on your test

Jonathan Ngo 2025-09-21

It's good, I like how the verification makes it fair.

Daniel Stewart 2025-09-19

Not a bad experience, the verifications was a little extreme but I understand why

Paula Swinson 2025-09-19

I was so excited to test today. I had technical problems. Sad i was so ready. Now i have to reschedule for another day. SMH Done

Marybeth Babos 2025-09-17

The proctor was very professional. I prefer taking exams live, it is troublesome to rearrange ones' space for the exam, but nonetheless rearrangement is better than a 2.5 hour drive each way. I wish there were more available testing sites for rural folks.

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