Secure Browser - Online Proctoring Extension

It was a good/bad experience. Good because i was able to sort of finish on time. Getting violation for writing on your scratch paper or holding your head to far down. The proctor will pause your screen and have you take time out of your test to check the room. Can't talk or mouth the question when some people have a harder time understanding questions if not read aloud. Technical issues about starting the exam and doing the diagnostics check. Just the littlest things the proctor complained about. Wouldn't recommend too much stress just to begin the assessment.

This was a terrible experience for me! the proctor kept giving violation for no reason. I got violated because i was writing on my scratch paper . the i showed them what i was doing and got violated again saying I wasn't in the screen. I would not recommend this.

This was a terrible experience, never again will i do it this way

There are some technical issues, but the proctor and tech support fixed them promptly. Thanks, I finished my exam smoothly.

Screw this proctoring and the person who made me lock my ghost friend in the closet!!!! Absolute garbage. I understand they need to ensure no cheating but the proctor made me remove a stack of paper from my printer that consisted of two reems of paper, very heavy and now there's paper all over the room! The proctor also made me get up to close a closet door as if the boogie man was going to come out and give me answers. I also was told duel screens were not allowed and in the process of turning off one screen the browser closed and I was then made to restart the verification process. Once the verification was complete and I was ready to start the test when I pressed the begin button chrome had a popup that unsaved info would be lost and to confirm I wanted to proceed, this made me nervous that I would have to start all over again so I asked the proctor if this was normal... their response was "they cannot help me answer any questions that could help me take the test" and to contact customer service.

I am so confused. I took my exam im not even sure if im done. I took it for NHA, my proctor wasnt any help it kept going back to question 1 and i asked 3 times if i was done. He told me to hit end session to go to next step so i did and now i cant get back in and i dont know how to contact these people. I paid a lot of money for this and im so confused. ??? Hopefully CS is reading this.

This is the worst at home test someone can take. Made me close closet doors, move books, even a piece of wood that had nothing to do with phlebotomy. There has to be a better way to take an online proctor exam. Just to be able to start the exam it took over an hour. This exam is not time friendly because of all the checks that have to be done.

After going through pre-examination and checking my computer area, the computer. they wanted me to remove a sticker that said enamored on it... and the stickers from my computer...as if. then i had to restart the process. Then proceeded to tell me that reading the questions out loud was a violation and if it continued that i would be kicked out and the exam ended. I was absolutely frustrated and was going to go sit in the middle of the street at this point because nothing was satisfactory. Didn't start my exam until after 45 minutes (when i had logged in prior to start test) WOULD NOT RECOMMEND THEIR SERVICES>>>

My proctor was the most anal proctor I think I have ever had, and gave me a strike for stretching my neck.

There has to be a better way to this the exam from home.

everything went smooth. I only got one violation for trying to plug my computer in because it was dying and I reached for it and my whole face was not in angle, but overall no issues.

The verification process was way too extreme. While taking the exam, I got a violation for reading a question out loud to myself.

I appreciated the ability to take this test in my own environment. While I did experience some technical complications initially it was well worth it since I didn't have to travel to an exam site. Thanks!

There were some technical difficulties, but they fixed them a lot faster than expected. Warning if you have a lot of decor on your desk, you will have to strip your desk bare. Good Luck on your test

It's good, I like how the verification makes it fair.

Not a bad experience, the verifications was a little extreme but I understand why

I was so excited to test today. I had technical problems. Sad i was so ready. Now i have to reschedule for another day. SMH Done

The proctor was very professional. I prefer taking exams live, it is troublesome to rearrange ones' space for the exam, but nonetheless rearrangement is better than a 2.5 hour drive each way. I wish there were more available testing sites for rural folks.

i love the way that i could test at home if i have to test again i would

Everything went smoothly. The security verifications were more extreme than I had seen, but it all made sense. I was pleased with the proctor's responsiveness. I was a little disturbed that I was given a warning for looking away from the screen as I was jotting something down on the allowed piece of paper.

I felt so violated of my privacy. My phone's alarm went off . I asked the proctor if i could turn it off because it was hindering my focus. No response. So, imagine your phone alarm going off the ENTIRE test. The most heartless, cold platform ever.

I get that they are trying to prevent cheating and make things fair/secure, but they are unreasonable with the degree to which they refuse to answer questions about how to navigate their confusing platform. They will ask you to confirm that you have completed all sections of your exam, but it's unclear if leaving the exam will erase your progress, leaving you basically no time to complete it again if that is the case. They cannot give me confirmation on how to use their platform in return. If I can't ask questions, don't make it confusing, then make it my responsibility to figure it out. Thanks a lot...

i have taken many online tests and tbh this is the worst ever. the worst possible test taking platform

.It was the worst experience ever it was my first time taking an online test I promise it probably took about 45 minutes because it kept telling me to scan the room it kept telling me move this off my desk scan the ceiling scan the floor take off my bracelet move my coffee cup like everything and it was a night test and I'm just like OK am I ever gonna get to take the test but yeah and I'm not even sure how do I get my grades after he told me to end the session I didn't see anything else but if I wanted to write a review but yeah I don't ever want to do this again

This was the worst experience! The proctor did not know what they were doing. I informed my proctor that I finished the exam. The proctor then informed me to make sure I completed all sections of the test including the survey. I stated that I did not see a survey, and they made me contact technical support. I was working with technical support for over thirty minutes for them to also not understand what was going on. By the way I guess there was no survey. I just told the technical guy that the 'problem' was fixed. This test took me an hour, but ended up being almost three because of the proctor. The most frustrating and worst test experience of my entire life. I am so mad!

This felt like more of a violation than giving individuals space to take an exam in an area of comfortability. I will NEVER be taking an exam remotely again. By the time you start the exam this process makes you more frustrated than anything.

The process went well, but environments differ at times you cant avoid noise filtering through must especially with wooden houses. Also the test did not contain up to 50% course material provide at a cost to the candidate, sadly.

I felt violated --- a little much for me - I will not be doing this remotely ever again

I would never do a remote testing for this...... you can't read out loud you cant even move your lips. You cant look anywhere else other than the screen. I got warned because I looked up bc I was thinking hard about the question. The proctor allowed me to have 2 blank paper. In the middle of it the proctor told me to rip it up in small pieces.....The proctor will flag you for any and everything. It got so bad for me I couldn't focus because I feel like the proctor is breathing down my neck over everything. I rather take this test in a location.

At first it was ok, but then they wanted me to prove i had nothing on my desk over and over! They wanted me to prove what computer I had with my cell phone in which I was told not to have near me!

it was good beginning was confusing but was able to connect with people right away.

it was good. the start was stressful getting the software set up... i lowkey had a crashout, but after that it was smooth

Do not do this process , it's horrible. Very unprofessional If I could leave zero stars I would !

Very thorough and patient even with the warnings

Besides my test tab closing out automatically and having to do my screening again, everything went as a proctored test should go.

like most reviews I have the same complaints . smh worse experience ever when I am the one PAYING for the test and the test is to not be taken lightly but yet we are presented with a horrible experience smh . DO BETTER !

The PSI exam did not provide me with a calculator and the number of questions that I had left. I feel that if these two were included, it would have improved my experience.

Overall fine experience until my exam crashed within the last 2 questions sending me into a panic. Otherwise great experience, but yeah definitely scary

Was pretty bad experience. My internet was stable but it kept kicking me off the test when i was trying to scan my environment with the proctor. I didn't have anything that could be used for cheating but the proctor made me move boxes clear across the room even though they were not by me. It took 45 minutes to an hour to get through the proctor check prior to me completing my test. It would be much better to take it in person.

I would put in negative stars if I could. My proctor was rude, made me rip up the blank paper I didn't even use, didn't let me have my medication on my desk, and made me take off my toys and books unrelated to my exam off of my shelves, got mad that I had a heater in my room, issued me a warning when I was reading the question IN MY OWN ROOM. Made me take off the water bottle and candle on my shelf, and got suspicious on whether or not there was a TV in my room and made me prove it when I said that it was the room next door. If I had to do it again I would have done it in person. Proctor was so horrible I had to put in a negative review.

I had no issues with the proctoring part of the exam, everything went smoothly.

Just horrible!!! just the check in alone was longer than my test, the proctor I had kept asking me to do the same thing over and over again in repetition mode was so frustrated!!! then before test was release I ask a simple question the person couldn't even answer that.

I choose no stars if i could. It took about an hour to start and to have exceptional service and environment approval by the proctor. It was stressful and i will never complete an exam thru this site ever again. I will from now on go the site if there is one close by. It is truly worth just traveling to one. I would not recommend using online. My experience was just awful! i covered my mouth by frustration and was told it was in violation; I acknowledged my cord came out of my laptop and with no regards after i kneeled to plug it back in it was a violation; my lanyard was removed from my neck for violation and had to show that my glasses were not a smart device. I can tell you now, if you are reading this and decide to continue using online, they will watch you like a hawk and make sure you have nothing at arm's reach and always be in view of the camera with GREAT signal. My experience was awful! the proctor was very rude. There were folks walking around talking to people in the area i was in but was not in the way of my testing and was not speaking to me nor being loud and proctor told me to not have conversations during testing. LIKE, HORRIBLE SERVICE AND RUDE PROCTOR. I am glad i a not the only one who experience was as bad as mine.

Took 30 minutes to star the proctoring exam, proctor was rude and picked with me many times throughout test. Did not allow me to BREATHE, move nor use my paper and pencil without threatening to stop my exam. WORSE EXPERIENCE EVER!!!!!!

WORST PROCTORING SYSTEM EVER! Had to go through my room scanning process. My exam was set to start @ 2 and could not start until 2:30 because of this. Then when I needed help, was completely ghosted by my proctor!

I would have had a much easier time if they just said, "must use Chrome" at the beginning.

WORST proctoring system I have ever used. Kicked me out of the test 4 times, had to go through the verification process, which took 20 minutes each time. Repeatedly said my internet was stable and good, even did the internet check prior to the test and the system kept repeatedly crashing. Logged in 30 minutes before my test, and because of their HORRIBLE system did not officially start the test until an hour after my start time, not including the time that it took DURING the test to restart when it continuously kicked me out. WORST testing experience of my life.

worst proctoring system I've used so far. Very frustrating. 45 mins to finally start the test. Got kicked out 100 questions in and had to redo the process to get back in was an added stressor. Will not use again.

I really have to say this whole process was just AWFUL start to finish. Im beyond upset that i have spent so much money on this course. Im so pissed off really just everything about this was just not right at all. UGH never again

I went through the check in and showed my testing space. They opened my exam and I started taking my exam. A few questions in i started getting chat messages to show my room and everything as if i was checking in all over again. I informed them that through chat 4 different times. I was 53 questions into my exam when PSI kicked me out of my exam. I had to start the entire process over again. I had to show my testing space AGAIN, take of my glasses, show everything along with my phone across the room. This was the most HORRIBLE experience ever. Needless to say I will likely have to retest for this exam because of the frustration it caused me with all the text interruptions and being kicked out of my exam! I asked the proctor at the end of my exam who i needed to speak to about this because it should not have happened. It is not my fault on their end it was disconnected when i was in the middle of my exam. I was told to just call tech support at one of the numbers at the top of the screen. MY TEST IS OVER!!! WHAT ON EARTH IS TECH SUPPORT GOING TO DO ABOUT IT!?!?