RingCentral for Google

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RingCentral for Google

Latest reviews

• (2023-11-01) Jörg Madeheim: For a few days now, a fixed area code has always been automatically dialed in advance of the election. We can't dial
• (2023-08-30) Michael Thornton: The simple becomes complicated. I tried to send my first SMS and when the estension noted that a ;valid number' which was my own phone number, wasn't valid, it placrd a pause on my account form the administrator (me?) and I was unable to use the extension. So the simple act of trying to send a SMS led to my inability to use the app at all. As with most Ring Central apps, and the user interface, it is convoluted, clumsy, and complicated. Nothing is simple, and that leads to wasted time and energy.
• (2023-08-16) Jerry Compton: How can you adjust the volume of the ring or at least toggle off the ringing noise in browser?
• (2023-05-26) Enrique Mustieles: Screw RingCentral. I'm switching to Dialpad
• (2023-05-05) Kyle King: I am able to log in but once it's time to load at all it just has a spinning wheel and does nothing. The only feature wanted is click to call as I would rather use the downloaded program.
• (2023-04-25) Jonas Blom: can almost copy paste other reviews from in here, having the same experience. Having to uninstall/reinstall at least 2-3 times a week, when it works it's good but the hassle of making it work is not worth it.
• (2023-03-15) Stephen Greenberg: It needs to be uninstalled and reinstalled constantly or you can't log in. When it works it's good though. Pretty terrible for a paid service though
• (2023-03-03) Randell “W” Martin: it doesn't work. it just spins the circle of death at me. I've done everything to fix it but it craps out...
• (2023-03-01) Дмитрий Гертих (Dmitriy Hertikh): Хреново работает!
• (2022-11-08) Harry Norman: By far the worst calling extension, constantly crashes or just doesn't work meaning you have to redownload and install over and over again.
• (2022-09-23) Virginia Lash: It is the worst. This company is the worst. They are so unhelpful; the stupid extension rings so loudly, and you can't make it not ring. I already have my phone, my desktop app, and my cell all ringing, and then I have the extension BLASTING through my earphones, and there is no setting to turn off. I only wanted this so I could easily use the text feature with phone numbers without copying and pasting into the ring central desktop app, which isn't worth it. I hate this company so much don't ever use them. It makes it even more frustrating that it would be THE easiest fix if they just thought it through for ONE second, yet there is no solution. Outrageous.
• (2022-09-21) Paul Costea: I have to reinstall it every couple of days because it stops working.
• (2022-08-22) Taylor Stanley: EXTREMELY FRUSTRATING. Terrible extension. Constant updates are made to this extension with no notice to users. You will need to delete the extension and re-download it multiple times a week to get any text messages to come through. Calls echo badly. Don't use unless you have to.
• (2022-08-18) Dereje Abebe: I used to dial by clicking the icon directly from my CRM. Now I have to copy and paste it to the desktop app. I have spent so much time trying to get it to work, but no luck. I already paid for a year, so I am stuck with these guys. It is so annoying and frustrating.
• (2022-08-09) casey rosica: crashes everyday sometimes multiple times. calls can lag or arent always clear. extension is good for auto dial but has issues every day. needs better update.
• (2022-07-25) Eliza Clemens: Crashes several times a day.
• (2022-07-20) Andrew Carrillo: You make crazy updates yet don't have the staff or software to support these changes. Extension will need to be deleted and re-downloaded EVERY SINGLE WEEK. Latest software is TRASH. Please help lol
• (2022-06-30) Falvey: So I finally downloaded the most recent "upgrade" and wow do I regret it. I can no longer call by clicking on a phone number in my browser, super glitchy and slow, tried adding the chrome extension and it disappears, sent faxes disappear randomly, Ring Central FAQ is worthless, app will also ring randomly when there is no call. I have not dealt with their customer service, but if it anything like their product it will be worthless.
• (2022-06-26) Lucy Pho Casting: We use this because its easy to hover and text over phone numbers of clients. IT VERY GLITCHY AND CRASHES OFTEN. 90% our of business runs on SMS texting, so I really wish I didn't use this for my company. If any has a better option please let me know!!!! I've been using this for a year and its getting WORSE!!!!!!! AVOID IF YOU CAN!!!! Customer Service is ALSO TERRIBLE!
• (2022-06-08) J B: This company has gone down the tube in the past year especially with their main RingCentral phone app. Their customer service is a joke. Have called numerous times to figure out why I can no longer get or receive calls since I'm getting nothing but silence. Always get the run around, always promises someone will call me back.. no one ever does. Other times texts won't go out and the app will not tell you until you physically go into the text history to check. The most fun is duplicate texts, where it will send the same text out numerous times hours after and won't tell you it's a duplicate text the person is responding to. Sorry but I doubt I've ever run into a more horrendous company.
• (2022-05-24) Blake Williams: Desktop app is horrible and the chrome browser buddy is even worse. I wish I was not forced by my company to use ring central.
• (2022-02-22) p ben: This program in my experience, inconsistently but frequently has deleted all data from recently sent faxes. After multiple attempts, no online or telephone customer service is available to help with this problem. I am running two businesses. Lost records are problematic, if not catastrophic!. Please save yourself a headache, and look elsewhere for a reliable service!
• (2021-11-08) Guillermo Barrios: Please allow to change ringtone, the one it comes is so annoying. I would like to upload my owns, Thanks !
• (2021-08-19) Dante Selvitella: Thing is so glitchy and always crashes
• (2021-08-09) Will Reiher: You really need to add localhost and the equivalents to the block list or make it manageable. I'm getting cloud front errors when doing local development.
• (2021-08-06) Dominic Montebon: Laggy, Inconvenient, Errors, Bugs ..................... Bad experience in this Ring Central. lol
• (2021-07-26) Chris McConville: I love this extension but since Friday 23/07 it is not working. It rings put but there is no audio at both ends! Cant his be fixed?
• (2021-07-23) Eric Kigathi: We've been having a new recurring issue w/a number of members of our team where we can't hear the person on the line but they can hear us. Is this happening to anyone else?
• (2021-07-20) Ricardo Rodrigues: Rings in browser at the same time as desktop app, but when I hang up in the desktop app, the browser app keeps ringing! I cannot stop it! Help!
• (2021-06-08) Jesse Barnes: Terrible, very buggy, cannot auth google contacts (clicking the button does NOTHING), get phone not avail error constantly
• (2021-05-27) Chris Schroeder: When it works it's nice. But after fairly smooth sailing for a couple months it's totally broken down. I can't click to dial half of the time and other times the connection between dialing is severed totally. The app sometimes freezes up and won't let me hang up which is tough when you're leaving a message an unable to get off the phone. Lots of work to be done before this is a 5-star type of extension.
• (2021-05-25) Fernán Sáenz González: Very useful. But is there a way to just launch Ringcentral Phone without opening the Ringcentral pop-up with the dialing keypad??
• (2021-04-24) Domenic Bartalotta: if chrome didn't constantly delete the extension that would be great also the memory in the extension is terrible i'm constantly having to re input the settings to get it to function with the polycom phones
• (2021-04-21) Michael Arndt: Wish that the actual text message appeared in the Chrome notification pop up. Always when do I click on the notification it doesn't open up the message. The app pops up but I then have the extra step of having to navigate to the message section. Should just take me directly there.
• (2021-02-08) Amber Reza: Why can you not use the messaging feature on the extension? You can do everything but that...
• (2021-01-25) Scott Muir: Does not pop on screen for incoming calls. Pleasehelp.
• (2021-01-22) Nice to upgrate it.More funtionally to use it or schedule meeting.Keep going.
• (2020-12-29) diany rodriguez: The app has a bad habit of not sending my texts, or being unable to send texts, but not telling me they're not sent. I then have to open the app on my phone in order to make sure the texts were sent. Not to mention, since the update, I have to sign in and sign out after every time I open my computer in order to make calls. Now, as a lovely addition, I can't make calls through the browser at all. I keep getting the "Please grant RingCentral for Google to access your audio." Access has always been granted. That's never changed. . . I've reset the options to RE-grant access. . . I'm either gonna have to find a new app or stop updating it, because this is pretty silly at this point.
• (2020-12-09) Victor Cao: Quick Call is Buggy. Clicking the message icon works, but clicking the dial icon opens a blank new tab without any information in the dialer. The plugins attempts use this link, but it doesn't go any further into the app: rcmobile://call?number=
• (2020-11-25) C W: The extension works great except that SMS always defaults to using the browser. Ideally sms uses the same App as calling or we are given a way to customize the SMS app. As it stands MMS and attachments are not possible.
• (2020-09-17) Pancho Gomez: I installed it this morning. The first call of the day came in, I answered using the desktop softphone, and then ended the call. Then RingCentral kept ringing incessantly. I systematically had to close and re-open everything on my computer until closing Chrome fixed the issue. The extension kept incessantly ringing even though there was no incoming call. That's all it took for me to remove it and continue on with the desktop app only.
• (2020-09-01) Devin Rose: Won't let me login. Sends the security code to my email then it won't accept the code.
• (2020-08-31) Kelly Wornell: I originally had the click to dial extension and it worked great. Came to work one day About 08/24/2020 and it not only no longer worked, it had been stripped out of my google chorme browser. Tried what they now called click to dial and it works ok for texting but not calling from an app for customerservice. Now I have to dial it manually. Their progress sucks.
• (2020-08-28) Eldon Kerr: Used to be great for easy dialling from websites, but now suddenly i'm unable to click to dial... only click to sms so not so great anymore. The phone icon no longer appears when hovering.
• (2020-07-23) Dan Meyer: Worthless. Can't pin other indiiduals screens so if they are sharing something, you are not going to be able to see it. And you can forget finding any help on the problem. The help section is so convoluted it just creates more issues than it solves. It's like they took ZOOM and made it impossible for Chrome. Again, worthless piece of trash.
• (2020-07-04) Joseph Jones: Crashes every time a call comes in
• (2020-07-02) Pasha Simmons: great
• (2020-04-07) Igor Belopolsky: The inability to change the ringtones is very detrimental to every day work
• (2020-04-03) it was good and i enjoy it allot. but why is it that i cant pin a participants video?
• (2020-04-02) Володимир Беркич: Working with breaks... needs to be deleted and installed to get to work...

Latest issues

• (2017-06-20, v:3.1.0) Microphone
  I can't answer or make calls because the microphone is disabled. I've tried several fixes but none have worked. How do I fix this?
• (2017-05-22, v:3.0.9) Wade Whiteside: QuickBooks Online stops working
  This app has caused my QuickBooks Online to stop working in Google Chrome. This happened on multiple computers. Please let me know why this is conflicting.
• (2017-05-19, v:3.0.9) cant fax
  can't find fax out button, can't access fax number
• (2017-05-18, v:3.0.9) Notifications are not working in Chrome
  I have RingCentral chrome extension installed on my PC and I'm not getting any notification pop-ups. I'm looking for some assistance if possible. I've followed some instructions on the web but nothing is working.
• (2017-05-11, v:3.0.9) Andrew Berman: Soft Phone
  Hi. I use my soft phone to make calls from my desk. Is there any way to have this extension ring to the soft phone as opposed to my desk phone? I already have other calls ring to the softphone, but this extension only rings to the desk phone when I click to call. Thanks!
• (2017-05-11, v:3.0.9) Thomas Muehlherr: Interferes with QuickBooks Online
  This plugin blocks the loading of the client data in QuickBooks online Accountant version. Too bad. I liked it a lot otherwise.
• (2017-04-14, v:3.0.8) Benjamin Taub: Schedules unrequested conferences in calendar?
  On at least two occasions, when I added an appointment to Google calendar, the plugin seemed to be turning the appointment into a RingCentral conference although I didn't do anything to request that. This was troublesome on at least one occasion when I scheduled a time for me to call a customer and sent him an invite. It turned out, however, that the invite had been changed into a RingCentral conference call rather than simply a time for me to call him. Is it possible to fix this? Ben
• (2017-03-29, v:3.0.8) Matt Hill: Click to dial
  We used to click to dial from a list of contacts/numbers on a google sheet. This worked great. All of a sudden the numbers in the google spreadsheets are no longer able to click to dial. Why is this and can it be resolved?
• (2017-03-13, v:3.0.5) Not working
  When I call someone it will not connect on my end. They answer and I keep hearing the connecting noise and then it drops the call. It just started this today. It had been working before?
• (2017-03-01, v:3.0.4) Jon “Pilot Jon” Calkins: Ext. is not working
  I log into my ext. and it does not come up just cirlcle back to the log in screen. I have doon it several times and it will not work.
• (2017-02-23, v:3.0.4) Jonathan Leafty: Cannot Log into Ring Central
  Extension is useless.....
• (2017-02-18, v:3.0.4) CLICK TO CALL OPTION
  I HAVE PHONE NUMBERS ON AN EXCEL SPREADSHEET THAT I WOULD LIKE TO HAVE THE ONE CLICK OPTION TO CALL OUT WHEN I HIGHLIGHT THE NUMBER, BUT IT IS NOT WORKING. IS THERE SOMETHING I NEED TO DO TO ALLOW THIS OPTION TO WORK?
• (2017-01-23, v:3.0.2) Hide Extension in Gmail Tab
  Hello. The RC Extension is usable in GMail tab but it overlays a few other sets of info the way I have my Gmail customized. How can I hide it in just that tab, or only for my Gmail? Thanks.
• (2016-12-22, v:3.0.2) Andrew S. MacIntyre: Podio and RingCentral Extension Conflict
  Podio does not function properly (doesn't really function at all) when I have the RingCentral extension active.