SalesLoft Connect

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SalesLoft Connect enables users to more easily track communication and add people to workflows using Salesforce.com and Gmail.

Latest reviews

• (2021-07-28) Hunter Pratt: This has been the absolute worst softphone I have ever had to support. Multiple users have to reboot or reinstall this extension multiple times a day and sometimes it still will not work until you completely remove all site permissions. Absolute garbage.
• (2021-07-22) Slarty Bartfast: This extension is really helpful when it works. But it crashes constantly and needs to be reinstalled constantly. Also, the dialer is too big for the screen, and this is after they just recently made it smaller. The easy solution (and devs, if you read these things, please for the love of god do this) would be to remove the little window at the top of the dialer asking me to rate the call. If there is a problem with the call quality, I'll tell you. And just do a quick calculation for how many calls get made and how many ratings you get. I'll bet its less than .001%....
• (2021-07-21) Mark Gomm: I constantly have to reinstall it after it disconnects from gmail - lots of people are reporting this in the reviews yet you fail to solve it? Why?
• (2021-07-20) Courtney Howard: Incredibly inconsistent.
• (2021-07-16) Jacob Edmonds: Stopped working completely, even after multiple uninstall/reinstalls. Unusable chrome extension.
• (2021-07-02) John Ray: Hands down awful.
• (2021-06-23) Billy Bird: Easy and allows you to use SL nicely in Gmail and SF.
• (2021-06-19) Coralie de Robert: Makes my sales life much easier. Does need to be toggled on and off sometimes (you don't need to uninstall and reinstall) but the snippets, templates and calendaring functionalities are very powerful. Putting someone in a cadence is also super easy.
• (2021-06-10) Matt Walker: Constantly errors, disconnects, or just plainly doesn't work causing the website and the extension to be unclickable.
• (2021-06-09) Pamela Kilzer: Constantly get removes from my browser, even though the extension is still installed, so I have to troubleshoot in order to get it back on.
• (2021-05-27) Jeff Busath: Have to uninstall and redownload at least once per week. Always bugs.
• (2021-05-13) Traug Keller: Salesloft used to be the best in class, must-have tool for reps everywhere after SFDC. It's a shame how far the product has fallen in such a short amount of time...
• (2021-04-28) Bryan Augustin: Team....your customers are telling you over and over about having to install/re-install this plugin constantly. We're not making it up. This isn't a conspiracy. Please fix. xoxo
• (2021-03-31) Justin Gurss: It always becomes disabled for no reason at all, and you need to constantly uninstall it and reinstall. I'd recommend trying another solution like Yesware instead.
• (2021-03-29) Caleb Bouma: Great tool, but really frequently stops functioning/working. Have to then reset, open a new chrome tab, etc. which only works half the time. Super buggy in terms of loading the plugin.
• (2021-03-26) Garret Zeiter: Very buggy software. Our team has frequent issues with logging calls, saving notes, and working cadences. Support team is very slow to respond and there are outages that last for hours to days on end. Not impressed.
• (2021-03-26) Kyle Harbet: constantly having to uninstall/reinstall the plugin in order to make calls through salesforce. absolute garbage
• (2021-03-25) Vincent Palmeri: Worst extension ever. Breaks multiple times a week and you have to totally delete and reinstall everything. Fix the plugin!!!!!!
• (2021-03-25) Abigail Wray: Need to uninstall and re-install every single day. Very disappointed.
• (2021-03-23) Casey Smith: Problems with it every single day, always have to reinstall it to get it to work. Don't recommend
• (2021-03-23) Alfie Utting: Good when it works but it's so intermittent its getting to the point where I'm considering alternatives.
• (2021-03-04) Zach Toedtman: When it works it is a big time saver. The number of times I've had to remove and reinstall it offsets the time I've saved using it.
• (2021-02-26) Brady Cummings: Great when it wants to work, but that is far from often. Not sure what the updates do when they are available because they don't seem to change anything at all. Please get someone to program this extension better because I am sick of uninstalling and re-installing multiple times a day because of issues that vary from no dial tone, spotty calls, and one way audio.
• (2021-02-24) Charles Rummelein: this extension is garbage, it's so buggy, I have to constantly remove/reinstall it, log out/log in all the time just to get it to work. I often end up just using BCC to SFDC to track emails that it defeats the purpose of this in the first place
• (2021-02-24) Alexander Dunner: Tons of issues, on a weekly basis I have to trouble shoot this thing with my reps. The result is always clearing your cache, reinstall the extension etc, etc. Salesloft has literally not improved this tool in years which is embarrassing when competitors offer better tools for a fraction of the cost. Seriously get it together already.
• (2021-02-09) Sion Lanini: Good functionality but need to reinstall on a weekly basis as it just disappears out of GMail without warning.
• (2021-01-14) Bilqis Razin: Can someone tell me what does the extension do? It doesn't have the functionally like outreach does.
• (2021-01-11) David Poniatowski: Install and uninstall and reinstall 2-3 times a week to get it to work and sync with Salesforce. It's a major hassle. Great tool when it works, but frustrating when I'm spending 10-20 minutes of my call time going through this process regularly.
• (2021-01-06) Lindsay Williams: THE WORST MOST UNPRODUCTIVE TOOL EVER
• (2020-12-15) Dante Selvitella: When it works it's great, unfortunately it crashes multiple times a day
• (2020-12-01) Taylor C.: There were many instances where activity failed to log back to SalesLoft when lofting emails or clicking to call within salesforce, even after importing a list of contacts to SalesLoft. Dealing with timeouts from SSO on top of the fact that you're relying on a buggy extension to communicate log data from SFDC doesn't exactly inspire confidence...forced to work within SalesLoft to ensure all activity is logged, which is frustrating because all SFDC fields do not come over and filtering within SalesLoft based on SFDC fields is very limited at best.
• (2020-11-26) Fernando J. Mora, Jr.: When it works, it's great! The problem is that it never does, unless I uninstall and then reinstall it. Then it breaks again within 30 minutes.
• (2020-11-10) Bryan Pope: If it ever works its great but way too many technical issues. I constantly have to remove and add the extension. Terrible.
• (2020-10-02) Jack Keeny: This is a terrible extension. I;'ve removed and re added it 20 times in one week before. Its useful when working, but barely works. Can you get it together SalesLoft? You're a software company, how hard is it to make a functioning extension?
• (2020-09-21) Oscar Reed: Pretty laggy since the last update, VM drop feature takes 5 to 10 seconds to respond and it stays connected 6 to 8 seconds after the call has ended. Only gave 2 stars since it allows me to send email in bulk (the only feature I liked so far).
• (2020-09-02) Abhishek Khurana: I've been installing and re-installing and it still doesn't work.
• (2020-08-07) Krystal Willis: I love it but it keeps falling off
• (2020-06-30) Thomas: consistently had to delete and redownload. I liked how easy it was to pop from lead to lead.
• (2020-06-25) Miles Goodloe: Super clunky. Slows down my email and my salesforce. I add it when necessary than remove it so I can workin peace and then re add it when I need to import a bunch of contacts.
• (2019-10-30) Telless Cade: Very glitchy. I constantly have to install and reinstall. For a productivity app thats not very productive.
• (2019-10-10) Ryan Vernon: Very poor extension. Have to uninstall/reinstall frequently.
• (2019-10-09) not a good product
• (2019-10-03) Works great ... when it works. I have had to uninstall and reinstall it numerous times this month
• (2019-09-30) Clay St.Dennis: Very buggy - frequently doesn't work as well. Would expect better.
• (2019-09-30) Jean-Marie Fouquet: barely works some of the time
• (2019-09-26) Alex Bai: often need to remove and re-install it because it stops Lofting emails
• (2019-09-25) Carly Sibley: Works great and is helpful... when it works. I have had to uninstall and reinstall it multiple times this month alone.
• (2019-09-20) Peter Stewart: fine when it works, but myself and most other people in our sales organization need to constantly uninstall and reinstall the extension for it to work as intended.
• (2019-09-19) Chris Boyajian: barely works some of the time
• (2018-07-24) Rachel Hupp: many technical difficulties

Latest issues

• (2021-05-03, v:4.64.0) Jared Morris: Port to Firefox
  Hello, I was curious to know if you would port this extension to firefox as it is my main browser?
• (2021-04-23, v:4.63.9) Maria Zaki: extension doesn't link to email
  my extension just doesn't show up when I open my email. tried removing it and re-installing but nothing happened
• (2021-03-31, v:4.63.5) Jayden Leming: Unable to access extension
  Hi, I'm unable to access the Salesloft extension via my gmail. I used to be able to "loft" straight from gmail however this option seems to have disappeared. When I click on the extension, I seem to only be able to modify the settings. Could you please assist with this? Thanks, Jayden - intelliHR
• (2021-03-31, v:4.63.5) Jayden Leming: Unable to access extension
  Hi, I'm unable to access the Salesloft extension via my gmail. I used to be able to "loft" straight from gmail however this option seems to have disappeared. When I click on the extension, I seem to only be able to modify the settings. Could you please assist with this? Thanks, Jayden - intelliHR
• (2021-03-31, v:4.63.5) Jayden Leming: Unable to access extension
  Hi, I'm unable to access the Salesloft extension via my gmail. I used to be able to "loft" straight from gmail however this option seems to have disappeared. When I click on the extension, I seem to only be able to modify the settings. Could you please assist with this? Thanks, Jayden - intelliHR
• (2021-03-30, v:4.63.5) Billy Mclean: My chrome extension keeps disappearing
  Almost everyday the Salesloft extension fails to show on my Salesforce pages. It is extremely annoying - even switching it on and off again doesn't help. I have to hard remove and download again and then it shows.
• (2020-11-25, v:4.60.3) Preethi Yelkal: .Crx file for salesloft Connect extension
  Hi Can you please provide me .crx file for salesloft connect extension for automating the test cases we need .crx file
• (2020-11-09, v:4.59.1) Caleb Bouma: Plugin used to work, as long as I refreshed the gmail page every day it would load, now it won't
  I used to be able to get the gmail features to load if I refreshed the gmail page - then it would load Salesloft. But lately, it doesn't matter what I do. Salesloft is 'on', but it doesn't generate a "loft" button or any other aspects of the gmail interface tools.
• (2020-10-23, v:4.59.0) Dustin Glassmoyer: Salesforce Call button opens a different Contact with the same phone number
  In some cases, we have the same phone number for two different Contacts. We have observed that when a user hits the Call button, SalesLoft Connect pulls up the oldest Contact which has that phone number, not the Contact whose page the user is viewing.
• (2020-10-23, v:4.59.0) Dustin Glassmoyer: Drop downs have to be selected twice
  Everyone on my team who updated to Version 4.59.0 now has to click each desired drop down option twice before it will show as selected in the UI when on a Salesforce page. This is confusing and slows people down. Example steps to reproduce: 1. In Salesforce, open the extension. 2. Go to the Cadences tab. 3. Click the name of a Person. 4. Select "Busy" in the Disposition box. 5. Note that "Busy" does not get populated. Select "Busy" in the Disposition box again. 6. Note that "Busy" is now populated.
• (2020-10-05, v:4.58.1) Sidrah Ismail: salesloft - issue
  The extension is no longer working with gmail. could you please help?
• (2020-03-27, v:4.51.0) Hi! Tech: Salesloft Gmail Issue
  When having the Salesloft extension installed and I send out emails I get a notification saying my site is "Not Secure" Then is says "Your connection to this site is not fully secure" "Attackers might be able to see the images you're looking at on this site and trick you by modifying them" The issue doesn't occur in an incognito window or in safari where SalesLoft isn't installed. Can you please help me with this issue?
• (2020-03-22, v:4.51.0) "Remind Me" tab not showing up in Gmail extension
  Hello, The "remind me" tab usually listed next to "add person" tab within an email is not showing up. Could someone please help me troubleshoot and resolve this? Thank you!
• (2020-03-09, v:4.49.1) Jacob Voyles: Will not show up in Salesforce.
  The tab on the side of the screen will not show up. I have tried everything. Clearing cookies and history. Reinstalling the extension and chrome. Logging in then out. Everything. Nothing works.
• (2020-02-25, v:4.48.0) Sam Badders: import to salesloft button
  I had a "Import to Salesloft button" that was on every lead's profile. I now do not have it and I desperately need it back.
• (2019-12-18, v:4.42.15) Layah Rosenzweig: gmail extention
  I have used the gmail extension for a year now. I just got a mac and now I can not loft my emails. Please help.
• (2019-10-31, v:4.42.6) Elena Andrianova: Can't import leads from SalesForce to SalesLoft
  Hi! I can't use button "Import to Sales Loft" because it gives me the error:Report not accepted. Tabular reports on Leads and Contacts are only supported at this time. Please make sure reports have Contact Id or Lead Id as a column in your report. But there is Lead ID. What else might be wrong?
• (2019-10-15, v:4.42.2) David Park: EVERYDAY!! I HAVE REINSTALL CHROME SALES/SALESFORCE EXTENSION
  Please call me 281-797-0975
• (2019-09-30, v:4.40.1) Benjamin Black: Downloading & Reinstalling
  I've had to remove and then reinstall Salesloft Chrome extension everyday for the past week or so to get it to work. I'm wondering if it's a bug on the Chrome OS side of things, or if it something to do with my local server. I'll look into my side, but wanted to inform you of the bug in case it's not something I can fix.
• (2019-09-16, v:4.39.10) Vanessa Despres: import to salesloft
  Hi, from my salesforce i can not import to salesloft, I had the button but now it's not there.
• (2019-09-12, v:4.39.9) Greg Teel: Salesloft connect extension no longer importing contacts from sfdc to salesloft
  Every time I attempt to import a contact I get the "Whoops! Something went wrong error"
• (2019-08-13, v:4.39.4) Samantha Terranova: Extension never works
  Hello - Just wanted to let your team be aware that the dialer never works for me, which makes the workflow quite tedious if I have to go directly to salesloft or use my desk phone every time I want to one-off call someone.
• (2019-01-15, v:4.29.1) Cannot sync to email
  I downloaded the chrome extension and it said it couldn't sync because account is already being used on computer by . HELP PLS
• (2018-11-29, v:4.26.7) Ashley Roberts: Answering Incoming Calls
  I cannot answer incoming calls.. even though I have the SaleLoft EXT downloaded to chrome.
• (2018-09-05, v:4.21.0) Dialer doesn't show in SFDC
  Could you please fix the "Call" icon in SFDC? It disappeared today. Seems like this is still a problem..
• (2018-06-05, v:4.13.0) Dialer isnt showing in Salesforce
  Love sales loft but my call button in salesforce is not showing up. Please help!!