Groove for G-Suite and Microsoft 365 icon

Groove for G-Suite and Microsoft 365

Extension Actions

CRX ID
fdkgjhmihbfpjgodmbmmmgmgnmemokda
Description from extension meta

#1 Sales Engagement Platform For Salesforce, G-Suite, And Microsoft 365 Users

Image from store
Groove for G-Suite and Microsoft 365
Description from store

✔ Automatically log email and calendar activities with native two-way Salesforce integration
✔ Reduce manual data entry in Salesforce by 90%
✔ Industry leading security and compliance
✔ Email open, click tracking, and scheduled sending
✔ Create, edit, and enrich any Salesforce object
✔ Personalize 1:1 or mass flow cadences using email, SMS, calls, and social touches
✔ Customize views and permissions by team and role
✔ Easy to manage and maintain

Groove gives you more time to build relationships and close revenue by eliminating the need for tedious activity logging and opportunity updates. Users can automatically sync email, SMS, calendar and dialing activity with Salesforce. Groove is the highest rated Email and Calendar integration for Salesforce on the AppExchange and G2, and is trusted by 50,000+ users at leading companies like Google, Uber and Capital One.

TWO-WAY SALESFORCE INTEGRATION: Keep your Salesforce records current without leaving your Google or Microsoft 365 email and calendar applications. Quickly update Salesforce records and log call notes right from the Groove sidebar. View and update opportunities and cases, and create new leads, contacts, and accounts without ever leaving your email or calendar.

EMAIL & CALENDAR SYNC: Gmail / Microsoft 365 Email and Google Calendar Integration for Salesforce made easy. With Groove's automatic sync, reps save time by eliminating manual data entry, and you never have to wonder if your Salesforce records are up-to-date.

IT'S EASY, INTUITIVE, AND FAST: An intuitive interface combined with a Gmail sidebar and mobile add-on means you don’t have to change the way you work — Groove fits into your natural workflow.

AUTOMATED FLOWS: Create multi-step, multi-channel campaigns that can be personalized using any field or attribute in Salesforce. Highly personalized touches can be executed same-day.

REVENUE TEAM COLLABORATION: Teams can use Workspaces to collaborate on account lists in real-time. Share top-performing strategies, campaigns, and content with the team, standardize on best practices, and quickly get new users up-to-speed.

INCREASE SPEED TO LEAD: Automatically import new leads into a flow and reduce speed to lead to seconds, significantly boosting your meeting rates.

ACCURATE SALESFORCE REPORTING: Companies that switch to Groove report a 3X increase in captured activities. Groove’s native integration with Salesforce eliminates data latency and improves data quality to ensure Salesforce reporting is always accurate.

See how Groove stacks up against competitors like Outreach, SalesLoft, and Yesware: http://bit.ly/2TMgUE6

Learn more: http://groove.co/

Latest reviews

Collin Boerema
just terrible. I end up having to re-install and reboot several times a week to get stuff to work decently.
Iain Burhoe
Great for tracking emails and ensuring everything flows into Salesforce. I find that from time to time, it will disconnect itself from my Gmail and won't reconnect without removing and reinstalling the program.
Jack Rutstein
Groove doesn't automate enough, but hits all the basic steps for sales outreach workflows.
David Taylor
Provides usual additional insights as part of my workflow
Ryan Hinchley
Gives you the ability to customize and automate quality outreach. Very useful tool.
Eila Elton
Groove is a good basic platform for BDR/SDRs and AEs. It gets the job done in a simple and easy manner but may not have all the bells and whistles as some of the other systems out there.
Laura Jilke
Missing some functionality, Clari is responsive in providing support but they are still catching up to previous similar platforms I have used. Does what I need it to as an AE - I'm not a major power user.
Vini Nadanakumar
Handy tool but needs optimisation - quite buggy.
Luke Saunders
Extremely buggy, not built for scale, no dialling capabilities. Sub-par to all competitors.
Dom Iorio
Clari has been a game-changer for forecasting and pipeline management. It’s easy to use, gives great visibility, and helps keep everything on track. It’s really helped me stay organized and proactive — highly recommend
Greg Kischer
This was much stronger before Clari. Regardless, the use of Omni(everything) is incredibly intrusive with no customization for the end user. Email tracking also seems iffy oftentimes, including with self-opens. Flows used to be pretty solid with a SFDC integration, but it's become clunky, cumbersome and riddled with errors and issues.
Jarrett Rice
I have used Outreach, Salesloft, and Groove. Groove is absolutely the worst of these three options. 1. It is really clunky. 2. The search function is awful. 3. The only positive is that I'm able to go in and it, for the most part, does keep track of the days I need to reach out to people (which is a laughably low bar to clear for a software that costs this much).
John Douthit
So many bugs. Breaks every other week. I love some of the features like the Groove Spaces. The recent UI update is pretty dumb though. Why make it 3 clicks to skip a step? When you have 100 actions and need to skip 20 of them, this makes it very time consuming.
Curtis Robertson
This is one of the worst sales tools I have ever used. It is missing many of the basic functions most if not all other competitors have. The integration with Salesforce is lacking especially when logging activity on the correct contact. I'll pull up a contact in salesforce and it pulls up someone else that happens to have the same number at a company and wont let me log the activity to the person I've reached out to. I wish the company I worked for would go back to Outreach or choose something else.
Heather Mayfield
Useless program, recent updates have made it practically in opperable
Yulia Hanych
For the last 2 weeks or so, the connection has kept breaking and you have to uninstall the extension and install it over again every day...
Matt Hoffman
What happened? The recent updates have nearly rendered Groove useless in my job. It worked perfectly fine before, but the latest "enhancements" have slowed down my entire Gmail experience and there are common glitches in the tracking capabilities. I once relied on this to track opens and outreach, but it no longer seems reliable.
Tyson Brown
The recent update has made using the product more difficult. It used to work like a dream with multiple gmail accounts (main and delegate access) now it's slow and clunky. Uninstalling and reinstalling does not work. I'm not sure we will continue using it much longer as an office. No point in working with the extension or product if you have to cut and paste the information into Salesforce.
Lisa Edwards
Would love to be able to use it more but it is constantly slowing down or killing Gmail in Chrome on Mac. Unfortunately need to uninstall it.
Paul McAllister
Our users are currently having issues with this product locking up the latest version of Chrome on the latest MacOS.
Andrew Keating
Omni bar never consistently works after every browser update. Often unaccessible.
fatma yusuf
creat app
fatma yusuf
creat app
Marcus
As a rep, I find this tool incredibly frustrating, the UX is cluttered and you constantly come across bugs. Compared to other sales tools (admittedly without knowing the per seat price) is it a clearly a poorer experience.
Marcus
As a rep, I find this tool incredibly frustrating, the UX is cluttered and you constantly come across bugs. Compared to other sales tools (admittedly without knowing the per seat price) is it a clearly a poorer experience.
Olivia Dekok
I thought I had finally found an app but it isn't working. I clicked Log and it's been loading for 20min so I just closed out. I was trying to speed up my workflow... not sit and wait for 20+ min. Love the idea and would use if it is fixed.
Clements Johnson
It's good when it works. Every week I encounter new and old problems which is quite frustrating. They try to help but they need screenshots and information which only adds to my frustration.
arsya travel
great's app's... on my office with my all friend's... :) :) :)
arsya travel
great's app's... on my office with my all friend's... :) :) :)
Ivan Rudyi
Can not connect to Salesforce account! Support is not responding.
Ivan Rudyi
Can not connect to Salesforce account! Support is not responding.
Daniel Fuquen
es excelente la integración con salesforce y la trazabilidad con el correo, en la empresa en la que trabajo es una herramienta indispensable
Loek van Gool
It works, but the UX can still be improved.
Anonymous
Great app when it works
Ryan Holtan
Great tool to increase efficiency and to make using Salesforce easy as possible for your sale's team.
Ryan Holtan
Great tool to increase efficiency and to make using Salesforce easy as possible for your sale's team.