Companion extension for Canned Responses Pro for Jira Cloud add-on. Integrates with original comment field.
Companion extension for Canned Responses app.
The extension allows you to use Canned Responses templates in:
✅ the original Jira comment field on the issue view;
✅ dialogs, e.g., “Resolve issue,” “Edit issue,” or “Respond to customer”;
✅ bulk actions to comment and transition issues on the Queues page.
Add this extension to your browser and enjoy better integration of Canned Responses app with Jira Cloud!
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Canned Responses app boosts the productivity of Agents in JiraService Management.
Dynamic templates, customizable signatures, and automated actions for more efficient service desk teams.
Learn more here: https://marketplace.atlassian.com/apps/1211016/canned-responses-pro-templates-for-jira?tab=overview&hosting=cloud
Latest reviews
- (2022-05-06) Peter Kuntz: The extensions removes the possibility to add restricted comments which is standard jira funcionality.
- (2021-10-12) Alex: When I first downloaded this extension it worked like a charm. Currently, only sporadic. Sometimes I can use canned responses, but most of the times it simply doesn't work. I cannot open them, I cannot use the 'insert template' button and they don't show up at all in the text box. Please fix.
- (2020-11-09) sixis draws: Doesn't work at all
- (2020-09-01) Robbie Couret: Saves some space, but glaring bug.. $cursor$ is still visible in the response, where it was disappearing before installing this extension and setting the input cursor appropriately.