LiveChat - live chat and help desk software

LiveChat - live chat software and help desk software for online sales and customer service. It allows for communication in real-time between website visitors and customer service agents. Available on the market since 2002, LiveChat flourished as a ripe, easy-in-use and intuitive product, helping over 11,000 of customers to contact their prospects online in a vast variety of trades. Technology, consulting, banking, governmental, manufacturing, healthcare, retail – any industry can and should benefit from LiveChat.

The product features extreme ease of implementation and utilisation. A proper installation requires insertion of a javascript code into the website’s source - it is responsible for monitoring of the online traffic and displaying the chat window that allows website visitors to initiate a chat.

Chat transcripts are stored at secure servers, and administration is performed through a simple web-based application. Thanks to Software as a Service model of software distribution, LiveChat can be up and running within fifteen minutes after sign up and the implementation does not invoke additional setup or installation fees.

Used by customers in over 130 countries, LiveChat improves sales results and customer service scores. Try it now, for free!