RingCentral for Google

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Seamlessly integrate your RingCentral communications and collaboration solution with Google Cloud to create a powerful business…

Latest reviews

• (2025-04-16) Ali Tambiev: HORRENDOUS is the only word applicable to this extension. Glitching. Not even calling WHEN you need it the most.What are you cahrging people for? FIX this PO ASAP, clowns
• (2025-03-21) Mar Guev: buggy
• (2025-02-15) Access Equipment Corp: Lots of BUGS this extension for contact center is BAD please upgrade it!!!!!!!!!!!!!!!!!
• (2024-12-12) Mr Robert Rudolph: Some problems , but i've just downloaded it. we will see,
• (2024-09-03) Kaan Demirel: We want to be able to add images or files to extension as in the original app. We can add them to the desktop app, but we cannot add them to the chrome extension.
• (2024-08-21) James Mittermair: By far, this extension for contact center is the worst I've ever seen in my entire professional career. I would give it zero stars if I could.
• (2024-07-17) Vincent Valentine: Unless it's fixed, using it is very disruptive. Important calls are being ruined because of this extension. It has immense potential and could tremendously benefit users.
• (2024-07-17) Andrew B: Call centre Users complain about it all the time. Not good at all.
• (2024-06-12) Nikola Rajkovic: This can be so useful extension. I am pleasing RingCentral to do update on it ASAP and make it much better than it is now. Its much easier for using than program.
• (2024-06-05) Smiling John: i've had to use this app for my job every day for the last 6 months and its incredibly unreliable. this app will drop audio consistently resulting in the caller being unable to hear your voice. if you change your status (for a lunch or for a break) when you go back to available status, the first few calls will have no audio. the only fix for this problem is to log out of the app, uninstall and reinstall the browser extension then log back in. this is time consuming and very frustrating for customers because the only option is to hang up on them so you can go thru the process of fixing it since they can't hear what you are saying. who wants to be hung up on when you are needing assistance? i don't! i have no idea why this app is advertised as the #1 soft-phone app as you can't rely on it to work for any length of time. in my fast paced job where my managers are watching every move i make, it is frustrating to think a broken phone app could be the reason why i could potentially be written up or even terminated for trying to do my job while having to fix a consistently broken phone app every few hours.
• (2024-01-18) Josh Ellison: Our call center of ~20 people uses this extension to 1-click dial out of the RingCentral main app. The extension is great when it works, but randomly logs out, crashes, or doesn't work frequently. We end up troubleshooting on our own most of the time, as RC's tech support and online help articles are essentially useless.
• (2024-01-08) Christina (APlusLift): I cannot tell y'all how frustrated I am with RC. We as a business have been using RC for years now. It worked fantastically until about a year ago when I started getting strange messages. Our whole company uses Chromebook - RC started not allowing log in, or logging me out without notice, or giving me odd messages like "you are low on disk space", etc. which is ridiculous. I take hundreds of calls a week. Are you telling me I have to use this little tiny extension instead of the RC browser now? Just because I use a Chromebook? We are going to have to switch to another provider.
• (2023-12-13) Hilliary Andreasen: Caller ID in extension doesn't work. All calls come up as Unknown =[
• (2023-11-01) Jörg Madeheim: For a few days now, a fixed area code has always been automatically dialed in advance of the election. We can't dial
• (2023-11-01) Jörg Madeheim: For a few days now, a fixed area code has always been automatically dialed in advance of the election. We can't dial
• (2023-08-30) Michael Thornton: The simple becomes complicated. I tried to send my first SMS and when the estension noted that a ;valid number' which was my own phone number, wasn't valid, it placrd a pause on my account form the administrator (me?) and I was unable to use the extension. So the simple act of trying to send a SMS led to my inability to use the app at all. As with most Ring Central apps, and the user interface, it is convoluted, clumsy, and complicated. Nothing is simple, and that leads to wasted time and energy.
• (2023-08-30) Michael Thornton: The simple becomes complicated. I tried to send my first SMS and when the estension noted that a ;valid number' which was my own phone number, wasn't valid, it placrd a pause on my account form the administrator (me?) and I was unable to use the extension. So the simple act of trying to send a SMS led to my inability to use the app at all. As with most Ring Central apps, and the user interface, it is convoluted, clumsy, and complicated. Nothing is simple, and that leads to wasted time and energy.
• (2023-08-16) Jerry Compton: How can you adjust the volume of the ring or at least toggle off the ringing noise in browser?
• (2023-08-16) Jerry Compton: How can you adjust the volume of the ring or at least toggle off the ringing noise in browser?
• (2023-05-26) Enrique Mustieles: Screw RingCentral. I'm switching to Dialpad
• (2023-05-26) Enrique Mustieles: Screw RingCentral. I'm switching to Dialpad
• (2023-05-05) Kyle King: I am able to log in but once it's time to load at all it just has a spinning wheel and does nothing. The only feature wanted is click to call as I would rather use the downloaded program.
• (2023-05-05) Kyle King: I am able to log in but once it's time to load at all it just has a spinning wheel and does nothing. The only feature wanted is click to call as I would rather use the downloaded program.
• (2023-04-25) Jonas Blom: can almost copy paste other reviews from in here, having the same experience. Having to uninstall/reinstall at least 2-3 times a week, when it works it's good but the hassle of making it work is not worth it.
• (2023-04-25) Jonas Blom: can almost copy paste other reviews from in here, having the same experience. Having to uninstall/reinstall at least 2-3 times a week, when it works it's good but the hassle of making it work is not worth it.
• (2023-03-15) It needs to be uninstalled and reinstalled constantly or you can't log in. When it works it's good though. Pretty terrible for a paid service though
• (2023-03-03) Randell “W” Martin: it doesn't work. it just spins the circle of death at me. I've done everything to fix it but it craps out...
• (2023-03-03) Randell “W” Martin: it doesn't work. it just spins the circle of death at me. I've done everything to fix it but it craps out...
• (2023-03-01) Дмитрий Гертих (Dmitriy Hertikh): Хреново работает!
• (2022-11-08) Harry Norman: By far the worst calling extension, constantly crashes or just doesn't work meaning you have to redownload and install over and over again.
• (2022-11-08) Harry Norman: By far the worst calling extension, constantly crashes or just doesn't work meaning you have to redownload and install over and over again.
• (2022-09-23) Virginia Lash: It is the worst. This company is the worst. They are so unhelpful; the stupid extension rings so loudly, and you can't make it not ring. I already have my phone, my desktop app, and my cell all ringing, and then I have the extension BLASTING through my earphones, and there is no setting to turn off. I only wanted this so I could easily use the text feature with phone numbers without copying and pasting into the ring central desktop app, which isn't worth it. I hate this company so much don't ever use them. It makes it even more frustrating that it would be THE easiest fix if they just thought it through for ONE second, yet there is no solution. Outrageous.
• (2022-09-21) Paul Costea: I have to reinstall it every couple of days because it stops working.
• (2022-09-21) Paul Costea: I have to reinstall it every couple of days because it stops working.
• (2022-08-22) Taylor Stanley: EXTREMELY FRUSTRATING. Terrible extension. Constant updates are made to this extension with no notice to users. You will need to delete the extension and re-download it multiple times a week to get any text messages to come through. Calls echo badly. Don't use unless you have to.
• (2022-08-22) Taylor Stanley: EXTREMELY FRUSTRATING. Terrible extension. Constant updates are made to this extension with no notice to users. You will need to delete the extension and re-download it multiple times a week to get any text messages to come through. Calls echo badly. Don't use unless you have to.
• (2022-08-18) Dereje Abebe: I used to dial by clicking the icon directly from my CRM. Now I have to copy and paste it to the desktop app. I have spent so much time trying to get it to work, but no luck. I already paid for a year, so I am stuck with these guys. It is so annoying and frustrating.
• (2022-08-09) casey rosica: crashes everyday sometimes multiple times. calls can lag or arent always clear. extension is good for auto dial but has issues every day. needs better update.
• (2022-08-09) casey rosica: crashes everyday sometimes multiple times. calls can lag or arent always clear. extension is good for auto dial but has issues every day. needs better update.
• (2022-07-25) Eliza Clemens: Crashes several times a day.
• (2022-07-20) Andrew Carrillo: You make crazy updates yet don't have the staff or software to support these changes. Extension will need to be deleted and re-downloaded EVERY SINGLE WEEK. Latest software is TRASH. Please help lol
• (2022-07-20) Andrew Carrillo: You make crazy updates yet don't have the staff or software to support these changes. Extension will need to be deleted and re-downloaded EVERY SINGLE WEEK. Latest software is TRASH. Please help lol
• (2022-06-30) Gwynn Martin: So I finally downloaded the most recent "upgrade" and wow do I regret it. I can no longer call by clicking on a phone number in my browser, super glitchy and slow, tried adding the chrome extension and it disappears, sent faxes disappear randomly, Ring Central FAQ is worthless, app will also ring randomly when there is no call. I have not dealt with their customer service, but if it anything like their product it will be worthless.
• (2022-06-30) Gwynn Martin: So I finally downloaded the most recent "upgrade" and wow do I regret it. I can no longer call by clicking on a phone number in my browser, super glitchy and slow, tried adding the chrome extension and it disappears, sent faxes disappear randomly, Ring Central FAQ is worthless, app will also ring randomly when there is no call. I have not dealt with their customer service, but if it anything like their product it will be worthless.
• (2022-06-26) Lucy Pho Casting: We use this because its easy to hover and text over phone numbers of clients. IT VERY GLITCHY AND CRASHES OFTEN. 90% our of business runs on SMS texting, so I really wish I didn't use this for my company. If any has a better option please let me know!!!! I've been using this for a year and its getting WORSE!!!!!!! AVOID IF YOU CAN!!!! Customer Service is ALSO TERRIBLE!
• (2022-06-26) Lucy Pho Casting: We use this because its easy to hover and text over phone numbers of clients. IT VERY GLITCHY AND CRASHES OFTEN. 90% our of business runs on SMS texting, so I really wish I didn't use this for my company. If any has a better option please let me know!!!! I've been using this for a year and its getting WORSE!!!!!!! AVOID IF YOU CAN!!!! Customer Service is ALSO TERRIBLE!
• (2022-06-08) J B: This company has gone down the tube in the past year especially with their main RingCentral phone app. Their customer service is a joke. Have called numerous times to figure out why I can no longer get or receive calls since I'm getting nothing but silence. Always get the run around, always promises someone will call me back.. no one ever does. Other times texts won't go out and the app will not tell you until you physically go into the text history to check. The most fun is duplicate texts, where it will send the same text out numerous times hours after and won't tell you it's a duplicate text the person is responding to. Sorry but I doubt I've ever run into a more horrendous company.
• (2022-06-08) J B: This company has gone down the tube in the past year especially with their main RingCentral phone app. Their customer service is a joke. Have called numerous times to figure out why I can no longer get or receive calls since I'm getting nothing but silence. Always get the run around, always promises someone will call me back.. no one ever does. Other times texts won't go out and the app will not tell you until you physically go into the text history to check. The most fun is duplicate texts, where it will send the same text out numerous times hours after and won't tell you it's a duplicate text the person is responding to. Sorry but I doubt I've ever run into a more horrendous company.
• (2022-05-24) Blake Williams: Desktop app is horrible and the chrome browser buddy is even worse. I wish I was not forced by my company to use ring central.
• (2022-05-24) Blake Williams: Desktop app is horrible and the chrome browser buddy is even worse. I wish I was not forced by my company to use ring central.