XAD Client ZD v2.0.0316

XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent
Desktop Application for Zendesk CRM(s) integration, special designed for Call Center Agent / Contact
Center Agent.
How it works?
- Go to the Chrome web store, search the XAD key word then Add to your chrome
- Login into XAD Extension with your individual call center account
- Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM
application.
- Make outgoing calls via call bar
- All your calls will automatically get logged and recorded in your XAD account
- More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW),
Logout

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Change Log:

v1.9.0807
- Open new window tab for new ticket (config).
- Download file for new config.
- Fix: duplicate ticket

v2.0.0302
- Request for access into user's data
- Request permission for action