TypeGenie for Zendesk
Extension Actions
- Extension status: In-App Purchases
AI-powered writing assistant for Zendesk with advanced suggestions
A typical support team can spend up to 50% of their time typing.
TypeGenie helps Zendesk teams respond faster and more consistently with a suite of AI tools built directly into the agent workflow:
➤TypeGenie Smart Sentence Suggestions
AI-powered sentence suggestions as you type—context-aware and designed to keep replies on-brand.
➤MessageGenie
Generate or continue a full customer-ready reply using ticket context and your instructions—insert directly into the Zendesk Composer.
➤ArticleGenie
Find relevant Help Center articles and insert clean clickable links into replies in seconds.
➤TicketGenie
Surface proven solutions from your historical resolved tickets to help agents resolve repeat issues quickly.
➤ToneGenie
Get tone guidance and sentiment awareness to keep replies professional, clear, and empathetic.
The World’s top support teams use TypeGenie to:
➤ Respond at record speed
➤ Reduce average handling time
➤ Keep every sentence on consistent brand tone
START SAVING TIME, TODAY
!
➤ CLICK “ADD TO CHROME”
➤ Pick your subscription and team size to start your trial
➤ Return to Zendesk and start replying with TypeGenie
For more information or a demo, visit www.typegenie.net or email [email protected].
Latest reviews
- Anders Hofman Laursen
- I've been looking for a tool like this for so long! Simple, easy to use, and a great time saver.
- Anders Hofman Laursen
- I've been looking for a tool like this for so long! Simple, easy to use, and a great time saver.
- Mikkel Sundo
- I can only give this tool my warmest recommendations - it has saved me a lot of time and is easy to use
- Mikkel Sundo
- I can only give this tool my warmest recommendations - it has saved me a lot of time and is easy to use
- Christian Bach
- Really great tool - it's very easy to use and saves me and my colleagues a lot of time. Highly recommended!
- Philip Brechmann
- The first time you press tab at just see a full sentence appear and it's just the answer you wanted to give is a crazy feeling. Will definitely help improve our customer service productivity and quality.
- julie larsen
- This is a game changer! best time saving tool I've tried
- julie larsen
- This is a game changer! best time saving tool I've tried
- Niclas Priess
- Used this extension and can only recommend it - definitely a productivity booster.
- Niclas Priess
- Used this extension and can only recommend it - definitely a productivity booster.
- Ezra Fermanis
- Really good. Definitely saves you valuable time
- Alexander
- The extension is great, using it daily! Sentence completions quite accurate most of the time! Looking forward to seeing how it adjusts to my writing style
- Alexander
- The extension is great, using it daily! Sentence completions quite accurate most of the time! Looking forward to seeing how it adjusts to my writing style
- Julia Conte
- This is fantastic! Super helpful and easy to use!
- Julia Conte
- This is fantastic! Super helpful and easy to use!
- David Sharbatov
- Really useful tool, highly recommended
- David Sharbatov
- Really useful tool, highly recommended
- Estelle Duivenvoorde
- Love it, works perfectly
- Estelle Duivenvoorde
- Love it, works perfectly
- Alina Kagermazova
- Love this extension, no problems yet whatsoever while using it
- Alina Kagermazova
- Love this extension, no problems yet whatsoever while using it
- Constantin Clement
- Very useful!
- Constantin Clement
- Very useful!