Control and Monitor your Cisco Broadworks telephone handset using your Chrome browser from a PC, Mac or Chromebook.
Control and Monitor your Cisco BroadWorks telephone handset using your Chrome browser from a PC, Mac or Chromebook. Integrate with popular CRM systems and control and monitor your hosted telephony handset using your Chrome browser from a PC, Mac or Chromebook. Get notified of new calls, including the caller's name, and quickly answer the call even when your browser is minimised. Features include: Call control of our handset including answer, hang up, hold, transfer, pickup and make call Integration with many popular CRMs providing caller preview, contact popping, address book search and click to dial. Call history, call settings, directory integration The extension is designed for use with the Cisco BroadWorks hosted telephony platform.
- (2021-09-09) DeadNerd Gaming (DeadNerd51): One mayor issue with this integration, at least on macOS, is that the call notification essentially creates a new chrome window, which automatically takes focus, in turn kicking you out of anything that you were doing previously. This means if you are say writing an email, each time a call rings your phone it will kick you out of the email, which can be very disruptive to your workflow.
- (2023-01-30, v:126.96.36.19976) Jelle Drijver: Pop-up takes over as active screen
Hello, I'm using the plugin since a few days. Works like a charm accept for one mayor issue which directly makes it useless. When in an active call, It switches to the call-pop-up every couple seconds. Making it impossible to typ a call log or note while calling. Is there anything I can do to solve this? Please let me know. I'm probably not the only one experiencing this. (I am on a Mac by the way). Thank you in advance for your reply. [email protected]