extension ExtPose

Samespace Dock

Description from extension meta

Boost customer interactions directly from Chrome by integrating it with samespace™.

Image from store Samespace Dock
Description from store Interact with your customers directly from the browser. When installed, our refined widget sits pretty next to your other Google Chrome extensions. On successful login, the dock can be used to make and receive calls as well as accept chat requests. It integrates seamlessly with any webpage and works in synergy with samespace to deliver superior voice experience and conversations while enhancing overall productivity. Features - Supports simple to very sophisticated contact-center interaction scenarios. - Available on-demand widget; intelligent fading out when inactive. - Conversation Tagging to add context and classify your data. - Simplified call scheduling - Automatically identifies phone numbers on web pages (Click-2-Call) - High definition voice experience. - Supports interoperability with traditional PBX and legacy phone systems. Benefits - Deploy a contact center solution for your business, instantly. - No intricate configuration requirements. - Easily integrates with all major CRM applications. - Save on space and reduce operational costs. - Beautifully designed app that needs little or no training. - Saves time and effort, enabling you to deliver superior customer experience. - samespace™ is an all-in-one solution which ends the need to invest in any complex telephony setup, forever.

Latest reviews

  • (2017-10-28) David Xie: Garbage. Frequently disconnects you on dock without notification. Unable to have a call transferred to you while you are on another call.
  • (2017-02-07) Sunil More: Its Neat. Its Simple and Loaded with awesome Features!!!

Latest issues

  • (2020-03-15, v:4.0.03) Not able to Log In (Same Space issue)
    Hi, I'm an employee at Urban Company and using your tool on our platform. I would like to draw your attention towards the issue which my me and my team is been facing since 3 hours. Samspace is down, firstly it started reconnecting continuously and we logged out to re log in and check and since we are not able to log in and the work is getting hampered. I request to please look into the issue and resolve the same so that we can resume to work as soon as possible. Looking forward to hearing from you. Thanks & Regards Vaibhav Singhal Operations Specialist Urban Company Technologies Pvt. Ltd.
  • (2019-09-10, v:3.0.0) Aniket Pathre: Mic button Missing
    Hi this is to inform you that the MIC button on Samespace Dock is not available...Please get this done ASAP we need it as we work in a BPO.
  • (2019-02-14, v:1.8.16) No audio input or output
    When I log In, the dock does not ask for microphone permission and the dock says the call is ringing, but there is no audio output or input. please support urgently
  • (2018-04-16, v:1.7.20) Adrian Gonzalez Chaves: Android Apps
    Hello, is there any android app that can use the samespace setup?
  • (2017-09-07, v:1.3.1) Alfredo Brealey: dock not available
    when i log into samspace not able to see the dock to make calls.
  • (2017-03-10, v:1.0.18) International calls
    How to activate International calls endpoints?

Statistics

Installs
3,262 history
Category
Rating
4.0 (9 votes)
Last update / version
2021-01-19 / 4.1.01
Listing languages
en

Links