CRX id
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Description from extension meta
It enables click-to-dial to the phone numbers detected in the web pages and originates calls.
Image from store
Description from store
Bitcally is the extension working with the XCALLY customer care suite: it allows your contact center agents to Click and Dial any formatted phone number detected inside your Google Chrome browser!
It is simple and fast to use: just install the Bitcally extension and you will be able to dial any numbers available inside your browser with a simple Click. The phone numbers can be the Contacts inside your CRM, Ticketing system or any kind of Web page your call center agents manage.
The configuration is easy:
1. In case your agents use the XCALLY Phone bar: just install Bitcally for Chrome and they can start working with it immediatelly
2. In case your agents use external SIP phones: install Bitcally for Chrome, click on OPTIONS inside the Chrome bar extension icon and setup:
- Select "Other SIP clients"
- URL: the XCALLY server http://IP address
- The xCALLY agent USERNAME
- SAVE and you are done!
- The agent username
Insert a prefix in case you want to automatically add a prefix for each dialed extension.
Fast, Easy, Bitcally.
Enjoy!
Latest reviews
- (2021-09-07) Miguel Licero: Very useful plugin for XCALLY Omni Channel contact center platform! It allowed me to enable click to dial in a breeze. Setup was really easy and in no time i was able to send calls to my unified desktop agent with one single click. Well done!
- (2015-05-28) Valerio Ciotta: Click2Dial useful and easy to use. Well done guys!
- (2015-04-10) norman namkoong (얼쑤팩토리): What a graet application for call agent
- (2015-04-09) Daisy De Gioannini: Really Cool! Finally a useful click to call app for my customer care.
- (2015-04-09) meo bogliolo: Ottimo!
- (2015-04-09) Ivano Garelli: I have tried Bitcally with Zendesk and the click-to-dial is really great, a considerable saving of time!
- (2015-04-09) Giuseppe Careri: Easy and fast to use! It will make you much more productive.
- (2015-04-09) Daniele Cinti: Very useful and easy to use!
- (2015-04-09) Massimiliano Bungaro: Handy and useful, I recommend it!
- (2015-04-09) Giuseppe Innamorato: Super easy and very useful
- (2015-04-09) Andrea Bianco: Ben fatta e utilissima!!
- (2015-04-09) Fabio Rigato: Questa applicazione è sensazionale! Consigliatissima AAAAAAA+++++++
- (2015-04-09) Diego Gosmar: Easy and Fast to use!