DSers - AliExpress.com Product Importer

Frankie really helped me through my issues and was really patient too. He is an absolute ROCKSTAR!

Awesome customer service! Thank you Elora from DSers team for assisting me today!

Great Service, fast reply and helped with all my questions. Rick was very helpful and even provided videos to help me guide myself. Thank you Rick!

Very helpful service!

Elora is very practical, efficient and attentive, 10 out of 10 :D

Blanca helped me solve the problem of manually fixing and adding a product to an order. She was patience and very pleasant. Thank you.

Wendy helped me solve my problem with ease! sent me screen shots to help me understand, saved me hours of searching for the answer. thank you

Zoey was quick, professional and explained the process in a few sentences for me.

sandy was really helpful thanks a lot

Had questions and Cyril quickly answered in the chat and helped me with bravour. Recommend!

To those who want to try Dsers - AliExpress dropshipping, IT IS NOT EASY!! Good thing is there are people like Sandy (Dsers CSR) who really helped me a lot. Thanks Sandy!

Amazing app, and great customer support from Cyril.

very helpful, thanks Frankie

Frankie is a very helpful advisor; I will turn to her again whenever I need something in the DSers pages :D

ｖｉｖｉａｎ is a nice guy. He helped me with problems and explained them very clearly and i could not thank him enough

Everything excellent

I had a great experience with DSers support. Rick was very professional, quick to respond, and solved my issue right away. Excellent customer service—thank you!

Elora was a great help! Very knowledgeable so she would able to quickly walk me through how to fix the issue. DSers always has the best customer service!

Jeffrey was very helpful, kind and respectful. He knows his stuff! He was quick with the answers and was detailed with screenshots too! Thanks Jeffrey!

best customer service ever

Thank you so much Rita for being so patient and walking me through the process of my first order.

I’ve been using DSers on almost all of my stores, and the best part is their excellent customer support. This time, Rita helped me a lot and answered all of my questions. Honestly, if there were more than 5 stars, I would give them all to Rita. Thanks

I have been using DSers to streamline my dropshipping process, and overall, the platform is helpful. However, I am facing a significant issue with supplier location transparency. When searching for products, it is often unclear where the supplier is actually located. Some suppliers list shipping times as if they are based in one country (e.g., the US or EU), but later I discover the products are being shipped from China, which delays delivery and creates a poor experience for customers. This lack of clear supplier location details makes it difficult to choose the right suppliers and plan reliable shipping times. I strongly recommend that DSers add a feature where supplier location is shown more transparently, so sellers can make informed decisions and avoid customer dissatisfaction. If this issue is resolved, DSers would be far more reliable for scaling a business.

Thanks, Maria! You deserve more than these 5 stars! Great prompt support and very cordial!

Amazing software and very active and quick customer service

great serice thank you Zico for help you the best

the service is wonderful, they left me speechless for the kindness and they are always ready for help

it makes the works easier . I'm using it form the first time i started my activity and it's really helpful

I was pleased to have Aurora help me out solve my product import issues. She provided me the link for the Chrome extension. I appreciate your help. Thank you Aurora! David Torres

helpful and fast at responding much appreciated!

Aurora helped me solved my currency problem I leave 5 star for the help recomended

Their support-team is very good love them, very fast and good customer service.

Amazing support, i don't know what would I do without them, highly recommend!

The support team is top-tier, the extension is helpful and useful, I recommend using it!

Very convenient service! The support is excellent!

Really helped me for over an hour with him until he was able to connect the sites. Thank you my friend Chloe!

Janet was very helpful and resolved the issue quickly. DSers is the best dropshipping app ever!

Rita is amazing and very fast with her support. Amazing service from her. Thanks again

Thanks so much, Rita! Super helpful and great service

They were extremely responsive to our needs, highly enthusiastic and professional, with very quick turnaround times!!!

Very good support. Highly Recommend. Special thanks to Maria for her excellent support.

Highly recommended awesome customer service

I am so happy to work with you dear thank you for your assistant on dserts,dsers is the great platform that i work with it

5 star good service, fast and enthusiastic reply

Great friendly people that make hard problems simple. Thank you 🙂

Cyril from DSers team is truly a BLESSING. From start to finish, Cyril went above and beyond to help me. Cyril answered every single question with Patience, Guided me through the entire process, and made everything so smooth and stress free. Cyril professionalism and kindness stood out, and I couldn't have asked for a better experience. Thank You, Cyril. you're the reason my journey with DSERS has been such a Success. Again Thank You!

Good and fast support. Sandy helped me to solve my issue and suggested some better option for what i am doing.

My DSers Rep, Teresa was AWESOME! She really helped me when I was in a bind while trying to learn the business. She was very professional, knowledgeable and patient with me and helped me to better understand the whole setup process. Highly recommend that other Reps will follow in her footsteps and that she will get a big promotion! :)

It was pleasure to be served by Daryl after Luna. They are really kind, friendly and supportive. They basically make DSers the BEST platform to work with. Anytime I get a challenge in my Shopify platform, the customer support comes so fast to assist. So, today, Luna and Daryl have literally made my day by providing all the solutions to the problems I had. May they prosper as I prosper. Let's do this together!!!

Awesome. Thank you so much for your help. It was very helpful