Provides more advanced sorting of Zendesk tickets
A Chrome extension that lists a view's tickets in prioritized order.
Key features:
* Indicates which tickets have received a public response today
* Easily star high-touch tickets
* Customizable multi-attribute sorting of Zendesk tickets. Default order:
1. Starred/unstarred
2. Automation/user status change
3. Answered/unanswered
4. Priority
5. Time since last public response
Updates:
* 0.0.4.3
* Better ticket description handling
* Small fix for Options page buttons
* 0.0.4.2:
* Customizable sort order
* Sort by automatic/user status change
Latest reviews
- (2019-03-18) Great extension. Would love if had label/tag support so that you can easily keep track of the progres on the tickets.
- (2015-01-22) Lauren Tindal: Awesome! Clean, easy to read UI, perfect to make ZD more manageable.
- (2015-01-14) Moana Evans: Awesome app, super helpful :)
- (2015-01-13) Boris Suvorov: Helps me to get back to all of customers in the end of the day.
- (2015-01-13) Nic Hansen: Amazing app! Totally enhances my workflow with ZD.
Statistics
Installs
192
history
Category
Rating
5.0 (6 votes)
Last update / version
2015-04-23 / 0.0.4.3
Listing languages
en-US