Provides a phone, records screen activity, shows alerts when the browser is minimized. Requires Agent Desktop Helper Application.
This extension is the link between the Chrome browser and desktop softphone that is one of the phone options for Bright Pattern Contact Center. The Bright Pattern Contact Center is an end-to-end software as a service solution to manage customer communications over voice, chat, SMS, email and more, in context, while ensuring top quality and controlling the costs.
- (2016-09-22) Francois Rautenbach: Hi Guys Since the new update of chrome i have picked up a few issue when login in on either agent desktop or the admin page Please contact me if you need more information