Fireflies: AI meeting notes

This software feels like a flawless execution. I have no complaints. It works like it should, how I need it to, and has never needed touched.

Really fantastic platform. And they have an API? Hmmmmmm... let's go cook.

This amplifies our productivity!

one of my favourite time saving tools

Awesome application and very easy to use.

Great application and easy to use.

Super helpful idea with the extension -- especially when some of the old-school folks prefer to avoid other AI “eyes” in the call. Yes, it only records audio and generates text, but that’s enough too.

incredibly helpful and really appreciate the extension and not having an ai bot taking up a window on the screen. very slick.

Extension super utile.

Not sure how I ever worked without Fireflies. You know how we all used to spend half of every meeting writing and the other half trying to remember what we just missed? Those days are gone! Everything’s captured, easy to search, and weirdly accurate. It’s like having a super-organized secretary. I can't imagine working without Fireflies.ai now. And, no this is not a paid review! If clarity, focus, and not dropping balls matter to you, then this tool’s a no-brainer.

Fireflies is the best productivity tool ever, I can 10x my meeting output now. The new AI agent features are mind boggling, I can achieve so much with the press of a few buttons.

Great app, use it daily, great that it automatically joins google meets.

What an amazing app ! Very reliable when it comes to meetings

At Instafill.ai, we develop an AI form filler that automatically completes PDF forms with near-perfect accuracy, saving organizations hours of manual work on documents like legal contracts, insurance claims, government forms, and medical reports. Our platform converts flat PDFs into fillable forms, learns new formats instantly, and supports batch processing, automation via webhooks, and multi-language inputs. To build and scale this technology, we rely on Fireflies.ai. It captures every client and product meeting, delivers accurate transcripts, and makes all conversations searchable. This allows our team to focus on advancing Instafill.ai’s automation instead of worrying about note-taking. Fireflies has become a quiet but critical part of how we run Instafill.ai and continue improving how forms are filled out.

I love it and my clients love it! I'm panicking having to compare it to Google Meet and Calendly Notetaker as options.

I Love fireflies. Its a fantastic productivity tool!

AMAZING!! Thank you fireflies!

Not only does it effortlesly integrate - but I have added it to Hubspot where it automatically adds all the "To-Do's" from a meeting to my company's task list. Sure, it can duplicate some - but it is tremendously helpful.

Seamless and effortless. I love it, it integrates so easily

I like everything except that it doesn't record the video. But the audio and the transcription has been great

Amazingly good, elegantly designed.

Good overall, however it would be nice if it detected the presence of the bot intuitively. Eg. When I join a meeting and one of my teammates has their "Staff Fireflies Notetaker" bot physically present in the call, the extension should ideally detect that and not try to record that meeting. It's not the end of the world to manually pause it; but I've forgotten in the past & either way it becomes kind of redundant to constantly "stop", "stop", "stop", just so it runs when I do want it to work. (the flip side is; I would definitely forget to enable it manually when the notetaker bot does NOT show up)

Love fireflies!

Love Fireflies as a whole, but the Chrome extension makes life so much easier for Google Meet meetings (which is my primary tool for conferences anyway). Thanks for making this! Highly recommend!

super easy to use!

The summaries are excellent because it shows that the AI knows how to put different topics into context.

Life-saver, runining in the background!

Love Using it. the Fred feature is very helpful too. very accurate

Can't live without it–Superior to Google's Gemini!

Great tool all around, highly recommend. Love it that I can ask their AI after the meeting what we agreed on i.e. price. Minor improvement points: Every call leads to 2 recordings, one by extension, and one by an AI that joins the call. Should be deduplicated on the backend.

Very useful. Time management is amazing with it.

I literally don't know how I ever did meetings without this. It's such a headspace saver and liberator it's not even funny!

Excellent product and its been an absolute timesaver for me in the months I have been using it making me more productive. Its works superbly with Google but I wish I could turn off the Fred option when customers send me Google calls as there have been some embarrassing moments when the client has asked, "Who's Fred?" I also still haven't got it working in Teams correctly yet but I put it down to user error. Finally, I'm a little sceptical on how it uses the AI credits and Meeting minutes. They seem to decrease a lot quicker than expected and I am monitoring this closely. Overall, great value and a very good product with a good UI/UX too. Keep the improvements coming along with customer support.

The Extension saves my life when the app malfunctions and doesn't join the meeting. One of the things I wish it had the feature for was to name the screen recording to what I want instead of a random generated code title. Also, somehow it duplicate records my meetings. So it would be helpful if it didn't do that. But I would rather have 2 recordings than 0 recordings of an important meeting.

Amazing product! With this extention I don't have to worry about missing calendar invite so I miss the transcripts

My only complaint is that the extension sometimes does not activate automatically in an active Google Meet, but on those rare instances when it doesn't, I can just go into Extensions really quick and click on it, and that seems to wake it up immediately and we're off to the races. Small bug, but on the whole, this thing works great and has been a lifesaver.

⸻ Guys, you’ve built an amazing product — no doubt about it. The Russian speech recognition works surprisingly well, but why is the interface still English-only? It’s 2025 — adding basic UI language support (at least for the top languages) shouldn’t be that hard. For example, Russian is spoken by over 300 million people worldwide. And you already support the language for transcription — so why not the UI? Please consider adding multilingual support. It would really lower the barrier for non-English speakers and help your product grow even faster. You’re sitting on something great. Make it global. ⸻

agree with the customer service comment - there is none. i have been number 1 in queue for over 1 hour??? how is that possible? If this is the future with AI - please just let me use Humans!!! Please anyone that as the ability or magic beans to contact customer service post it!! you may just help save this company.

Worst customer service ever! I got charged twice and nobody is responding!

Excellent product! Far more accurate than Otter and has additional capabilities. I switched to Fireflies without a second thought, and no regrets. I use it every day.

I'm using this extension, and overall, it's a solid tool for capturing content during meetings or calls. One of its standout features is its ability to capture all content except video, which can be both a pro and a con depending on your needs. The extension excels at capturing audio, transcripts, and other valuable data from meetings. However, one limitation worth noting is that Fireflies.ai doesn't record video due to bandwidth considerations (I guess). While this helps prevent potential interference during the call itself, it does mean that you won't have a visual recording of the meeting. For some users, this may not be a major issue, especially if the focus is primarily on capturing the audio and text content. Taking out 1 start because the video part would be nice to have as well

I installed the Chrome extension for Fireflies to unlock the transcription, but it doesn't unlock it. You still need to be a paying customer to get the transcriptions so it's misleading.

While this does work for the supported apps, i was hoping that the extension would ask for camera/mic access and record audio from any browser tab that is activated that way it would work with ANY meeting that is using the browser.

The primary AI summary and notes are all incorrect, approx. 50% errors. Once we manually rectify the transcripts which is a big task (not kept easy), we are unable to generate new AI summary without providing additional credit. This is no way comforting or useful in day to day working. What to do with the inaccurate summaries? Waste.

Why does this only work when given access to data "on all sites"? If I only allow it on Google Meet, it won't allow me to log in and then it misses transcripts for calls. If I allow it on all sites, it messes up the formatting of random web sites and makes them unreadable. Please fix this! The transcription is useful and I'm a paying customer.

Terrible support I ended up losing hours of transcriptions, and quite a bit of my money. The limit seems to be monthly, but it's actually total, so you will go on paying for your fee every month but you won't be able to access your recordings.

Very intuitive and easy-to-use tool that makes reading articles a breeze! I used to be dismayed when encountering articles that were going to chew alot of my time to read but with the transcription summary tool provided by Fireflies, it's very easy to grab the main points of such an article and digest a high-level summary of it. Highly recommend!

Very intuitive and easy-to-use tool that makes reading articles a breeze! I used to be dismayed when encountering articles that were going to chew alot of my time to read but with the transcription summary tool provided by Fireflies, it's very easy to grab the main points of such an article and digest a high-level summary of it. Highly recommend!

Very reliable... i had to do a few tweaks to the transcription though, but I'm sure its coz of cultural differences in pronunciation...

Very reliable... i had to do a few tweaks to the transcription though, but I'm sure its coz of cultural differences in pronunciation...