extension ExtPose

Click to Call CTI for CRM

Description from extension meta

Click to Call dialing from web pages, integration with any softphone, screen pops in Salesforce and other CRMs

Image from store Click to Call CTI for CRM
Description from store A Google Chrome Extension for Thirdlane customers, resellers and service providers using hosted Thirdlane PBX and Multi Tenant PBX platforms. Visit https://www.thirdlane.com for more information! Thirdlane Dialer Extension Features: - Click to Call Automatically turns all recognized telephone numbers into click to call targets. You can also highlight any number, right click, and call. - Chrome Address Bar Dialing Allows to Call from Chrome address bar by entering "call" keyword. - Salesforce and other CRMs Integration When you are logged in into any supported CRM, Thirdlane Dialer tries to lookup Accounts, Contacts and Leads based on the caller id of an inbounce call or a phone number of an outbound call and displays CRM data. - Customization Allows to specify an additional URL (custom directory) to be used for screen pops when you are not logged in into any CRM or if caller/callee data is not found in CRM. Example : http://www.whitepages.com/phone/${PHONE} - Thirdlane User Portal Integration Uses the same credentials and integrates with Thirdlane User Portal where you can set call forwarding, access and configure voicemail, call screening, blocking, and call recording, etc. - Compatibility Thirdlane Dialer requires Thirdlane PBX or Thirdlane Multi Tenant PBX version 7.5.X or later. * Thirdlane Dialer is FREE and does NOT require administrative assistance for use or installation. https://www.thirdlane.com

Latest reviews

  • (2019-04-25) Al Kr: I tried multiple click-2-call solutions and this one is one of the best. Free, easy to configure; pop-up works like a charm with native Thirdlane PBX. If you need to make a lot of calls from the web - this app can save you tons of time. Also, you can configure the auto-answer feature on your phone and you won't need to pickup the receiver each time you make a call. Even more time saving. Five stars to developers!
  • (2019-04-25) Tim Belskiy: Works great!! Saves a lot of time!! Excellent click to call extension!!
  • (2018-08-28) Bruce Reeves: Works well for both our staff and our clients who use with with multiple CRMs
  • (2018-03-14) Michael Witlin: Very nice extension for click-to-call and CRM integration. Very useful and easy to setup.
  • (2017-08-31) Rik Holliday: Downloaded a few days ago an really liking this so far. Very easy to install and use. We are starting to roll out some of the features in a few of our Customer Support Departments as we see some real benefits to both internal and external customers. Screen Pops functioned immediately and we learned more information than we though would have been available.
  • (2017-08-30) Elena: I use this extension just for click-to-call, great extension, a real time saver!
  • (2017-08-24) Kevin Hawkins: Excellent UI! This really improves efficiency in the office for myself and my clients.
  • (2017-02-26) Matthew Malkowski: Very clean extension, very easy to use and the screen pop function saves our office a ton of time!

Latest issues

  • (2020-02-13, v:3.0.5) Robert Watkins: Need help with set up
    I followed the instructions and when I click a number on my computer is does not make the call to my iphone. Please help! Thanks in advance
  • (2019-08-29, v:3.0.5) Garry Deakin: Add 9 to the dial string
    Hi there, is there anywhere we could add 9 to dial out? thanks
  • (2018-09-17, v:2.2.12) Mark Price: call pick
    Hi, I picked the wrong choice on how I wanted my click to call to work but I can't find a way to change my choice to skype. Help. Thanks Mark
  • (2018-08-07, v:2.1.11) Manuel Rathmann: Blacklist
    How do you specify in the URL entry if a site is to be black or whitelisted?
  • (2018-08-07, v:2.1.11) Jay X: Calling
    The issue I'm having is when I click the number it starts dialing then stops. Currently trying to use it with salesforce.
  • (2018-06-07, v:2.1.11) David Webb: Click from Excel or Sheets Hyperlink
    All I need, want is outbound calling. I need to be able to go down a spreadsheet and click on a hyperlink and make an outgoing call through my desktop computer. That's it. Can do? What cost?
  • (2018-05-31, v:2.1.11) ernaras kadziauskas: cell phone
    can cell phone be used as click to call device?
  • (2018-04-13, v:2.1.10) Lucky Way: Need some help...
    I can't seem to link my RCA phone to C2C, cannot get outbound calls.
  • (2017-10-16, v:2.0.8) Tony Hill: Dynamics CRM
    the dialer does not recognise number that are in our microsoft dynamics webpage. other websites work normally but the dynamics crm webpage numbers are not recognised
  • (2017-08-24, v:2.0.3) X2CRM
    Hello Any chance that there will support for x2CRM for your dialer?
  • (2017-05-01, v:1.0.18) vWhite Mamba: Salesforce
    Does not pop up with any CRM data when user calls in. We are signed into CRM and when phone call comes in the dialer has a notification but nothing else happens

Statistics

Installs
2,356
Category
Rating
4.6471 (17 votes)
Last update / version
2019-07-08 / 3.0.5
Listing languages
en es ru

Links