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买得起的随需应变 CRM 软件
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Zoho CRM 为组织提供完整的客户关系生命周期管理软件,可在单个业务系统中管理整个组织的销售、营销、客户支持与服务和库存管理。Zoho CRM 简单易用,还具有一些突出的特点和先进的功能,让您在增长业务的同时可使用单一的视图进行客户互动。
优点:
* 轻松使销售和营销自动化
* 完全掌控您与联系人的交流
* 利用屡获殊荣的完整 CRM 解决方案
* 无需服务器、无需昂贵的软件且无需备份解决方案。全部都可以托管!
* 不仅仅是 CRM - 获取整套 Zoho 产品的访问权限
* 无需长期合同,可随需随付
功能:
* 可通过将销售与活动、销售线索、销售管道和预测等集成,调整您的销售与营销。
* 可在 Zoho CRM 内跟踪所有客户的电子邮件通信
* 可在 Zoho CRM 内轻松导入和访问 Google Apps 或 Gmail 联系人
* 可同步联系人和创建邮件合并文档
* 可根据您的业务需求,使用拖放工具定制 Zoho CRM
* 可使用 Zoho CRM 基于角色的安全机制根据您组织的等级制度控制数据访问
* 可用集成的库存管理系统完成售后活动
* 可用报告与仪表盘分析销售和营销趋势以及关键的 CRM 指标
* 可使用开发者 API 将 CRM 模块与第三方应用程序(如 Accounting、ERP 等)集成
附件与集成:
* Google Apps Marketplace
* Zoho 邮件附件
* 用于 Microsoft Outlook 的 Zoho CRM
* 用于 Microsoft Office 的 Zoho CRM
* QuickBooks 集成
* Zoho PhoneBridge(与 Asterisk、Avaya 和 Trixbox 的电话集成)
* Zoho Projects 集成
价格:
可供 3 个用户免费使用。付费版本是每个用户每月 12 美元起
Latest reviews
- (2017-11-10) Jyoti Chaudhary: nice..
- (2017-05-15) They said it is free for up to 3 users that is incorrect. You get 15 days and then have to pay 12/user/month
- (2017-02-26) Roy Ohayon: it is NOT free, they are falsly advertizing this as free!
- (2015-08-12) JJ Helm: It's been a struggle since day one, I went with Zoho over Salesforce because at the time I could put in opprotunities (at the $20 level) to track them. The deal is the whole system doesn't flow well, can I copy an address from Account to Contact, no, can I import a csv file and not get hundreds of duplicate companies, no. Now I want to delete duplicates, no way Jose, they do have the option but only 2 at a time. If you go into the forums it will tell it to you a hundred times, NO CUSTOMER SUPPORT, 1000's of users at $20/mo seems like you could have some kick butt supoprt but not here. I'm going to go to Prosperworks and see what is going on.
- (2015-04-20) Angel Oyola: genial
- (2015-04-06) Nikola Avramoski: love it. just what I need
- (2014-08-06) Paul Stefanson: For the record, I have not ever rated a software platform before this post. I feel that strongly that I sourced an opportunity to voice my displeasure. This CRM is not intuitive and anyone who says so clearly doesn't understand what that means. Mail modules and CRM modules do not sync with each other. I have missed appointments and messages because the calendars do match. I have experienced nothing positive and do not recommend this software at all. UNLESS you are a light user and cheap. Does not sync with ipad/iphone and as a HEAVY road warrior my blackberry isn't even supported. TERRIBLE and a complete waste of my time.
- (2014-07-07) Harold L. Bates: It's free and it works ... the problem is with tasks for me. It's noty real useful to see that I have to send 3 letters but not be able to tell at a glance which contacts/accounts they are attached to.
- (2014-05-21) Paul Ennis: If it's a trial... be up front & don't try to hide behind a "Free" App.
- (2013-12-14) Atlantic Picture: Advertised as free for 3 users but needs payment beyond 15 days. Not stated clearly in the description. MISLEADING
- (2013-11-29) X Lube: We have been using Zoho CRM for 12 month now - great working tool and getting better, more intuitive - in particular the live messaging service with their support team is convenient, instant and helpful.
- (2013-11-13) Richard @ UV2IR: A frustrating exercise trying to get this application working to my satisfaction in Google Chrome. Using Google Voice for phone calls is a must. Being thwarted by teething trouble in Google's components now that they are switching to Hangouts/Google+ - the whole thing is very very frustrating.
- (2013-11-02) Donald Carlson: This is supposed to be free for 3 users. I thought I was installing the free version and tried to do so. Instead, I got a 15 day trial after which I have to pay. Apparently the "free for three users" is only for 15 days. Don Carlson
- (2013-08-25) Rudolf Strutz (AuVi Fotos & eBooks): the first thing is to sign up for a try..
- (2013-06-28) Harrison Womack: I'm looking forward to actually purchasing their upgraded version too!!! Their free one is simply amazing!
- (2013-05-10) Bartek: Very nice CRM
- (2013-04-18) Joshua McAlpine: great CRM for the price. I am a small biz that needs to stay mobile. Zoho CRM works great.
- (2013-03-19) Ken Richter: Very powerful tool. Free version works well to get you started with a lot of support
- (2012-12-11) Azizul Yusof: The best so far! suits all my needs. Recommended if you are looking for the most complete, affordable yet easy to use CRM Apps.
- (2012-10-25) Matthieu DEVILLERS: Very goog CRM. Easy to use.
- (2012-02-02) Alastair McDonald: This is an excellent web-based CRM solution. Free for three users and virtually fully functional. The paid for add-ons are things like email linking to Google Mail, though there is the ability to send email with attachments from Zoho CRM. The 'Google user' who bemoaned the app as a 'time waster' has clearly not done his/her research..! We are a small business and use Zoho CRM for all our customer-focussed activities. New opportunities are easy to set up, quotes easily convert to invoices and all the layouts are customisable. It's really useful to share customer data between us anywhere we are on t'interweb. I recommend! Give it a try if you are a one, two or three man/woman operation. Expanding user numbers is relatively inexpensive too, certainly much better value for small businesses than the big CRM solutions.