Transforme o Gmail em uma plataforma colaborativa para gestão de fluxos de trabalho, como suporte ao cliente ou CRM de vendas.
Use os painéis customizáveis da Drag para gerenciar fluxos de trabalho com o seu time diretamente do Gmail, de forma visual com formato kanban ou lista.
✓ Gerencie caixas de entrada compartilhadas ou Grupos do Google como suporte@, vendas@ ou info@.
✓ Use painéis compartilhados, em formato Kanban ou lista, para criar e gerenciar fluxos de trabalho de dentro do Gmail.
✓ Saiba quem está trabalhando no quê com alocações de e-mails e tarefas.
✓ Colabore com os membros da sua equipe no contexto de uma tarefa específica com um chat interno.
✓ Organize, priorize e gerencie emails e tarefas de forma colaborativa usando marcadores compartilhados.
✓ Crie regras para automatizar seus fluxos de trabalho.
✓ Crie campos customizáveis para adicionar informações específicas aos fluxos de trabalho da sua empresa.
✓ Personalize templates de email e sequências automáticas de emails de follow up.
✓ Monitore o desempenho da sua equipe com relatórios.
✓ Integre a Drag com mais de 5.000 aplicativos com a integração com o Zapier.
✓ Gerencie fluxos de trabalho de qualquer lugar com o nosso aplicativo móvel.
👋 Experimente a Drag gratuitamente hoje mesmo. Não é necessário cartão de crédito.
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🥇Configuração mais fácil (por G2)
🥇Melhor ROI (por G2)
🥇Implementação mais rápida (por G2)
🥇Momentum Leader (por G2)
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https://www.g2.com/products/drag
Assista a Drag em ação: https://br.dragapp.com/demo-gravado/
Navegue pela nossa Central de Ajuda: https://help.dragapp.com/en/
Fale com um Customer Champion: https://br.dragapp.com/demo/
Aqui estão algumas das nossas principais funcionalidades:
📬 Caixa de entrada compartilhada
A Drag transforma instantaneamente o Google Workspace e o Gmail em um espaço de trabalho completo para equipes. Compartilhe emails da empresa, como suporte@ ou vendas@, diretamente no Gmail.
🧮 Painéis
Painéis são como uma tela branca para você e o seu time criarem, automatizarem e monitorarem fluxos de trabalho colaborativos, desde um simples Help Desk e CRM até um projeto de marketing.
🧘 Aliases
Da sua própria conta, responda ou escreva novos emails como você mesmo, como outros membros da equipe ou como o endereço da caixa de entrada compartilhada, como contato@ ou suporte@.
🙋♂️ Alocação de cards
Saiba quem está trabalhando em quê e nunca mais perca oportunidades. Veja em 1 clique apenas os cards a você, sejam eles emails ou tarefas, e seja mais eficiente no trabalho.
💬 Chat interno
Um espaço privativo para você e sua equipe. Adicione contexto a qualquer conversa colaborando nos bastidores com o seu time. Você pode conversar, internamente, em quaisquer emails ou tarefas compartilhadas.
🎤 @menções
@mencione membros do time para iniciar um bate-papo em tempo real com alguém para resolver um ticket de suporte ou fechar um novo contrato mais rapidamente.
📨 Rascunhos compartilhados
Trabalhe em conjunto nas respostas de emails. Colabore usando rascunhos compartilhados. Escreva um rascunho e peça ajuda a um colega ou aprovação do seu gerente antes de enviar.
🏷️ Marcadores compartilhados
Compartilhe marcadores do Gmail e organize seus painéis em equipe com marcadores compartilhados. Use-os para segmentar conversas por fuso horário, nível de urgência, entre outros.
🚧 Detecção de colisão
Às vezes, vários membros do time podem tentar responder ao mesmo email de uma só vez. A Drag detecta isso automaticamente e notifica os usuários quando ambos estão trabalhando na mesma coisa, evitando respostas duplicadas.
📤 Templates de email
Selecione templates de email para mandar emails mais rapidamente, em vez de ter que escrevê-los do zero várias vezes. Customize campos como “Nome” ou “Empresa” para manter o toque pessoal.
🕵️ Rastreamento de email
Saiba quem está visualizando seus e-mails e quando. Pense na tecnologia de 'tick duplo' do WhatsApp, mas no Gmail.
⛓️ Sequências de email
Nunca envie um email de follow up manualmente de novo. Crie sequências de emails personalizadas e agende de emails de follow up para quando for mais conveniente para você.
🕹️ Automações
Automatize tarefas repetitivas do dia-a-dia. Mova emails automaticamente para diferentes painéis ou colunas, aloque emails ou tarefas a membros do time, entre outras.
📱 Campos customizáveis
Crie campos específicos para as necessidades da sua empresa. Os nossos campos customizáveis têm todos os diferentes formatos de campos que você pode precisar para organizar seus cards, como número de telefone, moeda e outros.
📊 Relatórios
Entenda o que está acontecendo nos painéis. Obtenha insights sobre o quão produtivo você e sua equipe estão e o que pode ser melhorado.
🧮 Segmentação de painéis
Use filtros predefinidos para encontrar informações relevantes em cada painel mais rapidamente - alocados a mim, arquivadas, não lidas, enviadas, rascunhos, soneca.
📅 Visões "Alocados a mim" e "Com prazo para hoje"
Visualize todos cards, sejam eles emails ou tarefas, com prazo estabelecido para hoje ou alocados a você, ao longo de todos os painéis, em apenas 1 clique.
✅ Tarefas
Muitas tarefas chegam por email no trabalho, mas nem sempre. Às vezes há uma tarefa separada. Com a Drag, você pode adicionar tarefas diretamente à sua caixa de entrada.
📕 Anotações em email
Não consegue se lembrar de alguns detalhes? Adicione anotações a qualquer email para ter sempre as informações à mão. Chega de papel e caneta ou aplicativos de notas.
☑️ Checklists em email
A maioria dos emails chegam associados com tarefas a serem feitas. Com a Drag, você pode adicioná-las diretamente ao email.
📆 Prazos em cards
Existe um prazo - algo que você precisa fazer até uma data? Mantenha as coisas sob controle adicionando uma data de vencimento em cards, seja email ou tarefa.
🍭 Código de cores
Obtenha uma visão geral melhor de seus painéis codificando-os por cores com base em fusos horários, níveis de urgência ou qualquer coisa que funcione melhor para você.
🗄️ Log de atividades
Obtenha um histórico completo de todas as ações em um painel (e em um card específico). Saiba o que e quando você precisa lidar com um email ou tarefa.
📇 Filtro e busca
Faça buscas e filtre painéis para que você possa encontrar informações relevantes mais rapidamente. Por pessoa, status, cores, rótulos, você escolhe como filtrar os painéis.
🔗 Links de cards
Gere links para seus painéis e cards e os use em qualquer lugar para você ou colegas possam acessá-los em 1 clique.
📦 Fácil movimentação de cards
Recebeu um email na sua caixa de entrada que deveria ser compartilhado? Ou um pedido de suporte que chegou na caixa de entrada de vendas? Apenas mova-os para os painéis corretos e imediatamente os compartilhe com os times corretos, sem esforços.
📁 Compartilhamento de arquivos
Compartilhe arquivos com o seu time – carregue todos os tipos de arquivos em cards para compartilhar informações e fechar negócios mais rapidamente.
🗂️ Junção de cards
Agrupe cards sobre o mesmo tópico para economizar tempo e energia e manter seus painéis limpos e organizados.
📱 Aplicativos móveis
✓ iOS e Android
🖇️Integrações
✓ Gmail
✓ Grupos do Google
✓ Google Agenda
✓ Zapier
Usado por milhares de empresas para:
✓ Caixa de entrada compartilhada
✓ Help Desk e Suporte ao Cliente
✓ CRM de vendas
✓ Finanças
✓ Operações
✓ Recursos Humanos e Recrutamento
✓ Gerenciamento de tarefas
✓ Gerenciamento de projetos
✓ Integração do cliente
✓ Desenvolvimento de software
✓ Marketing
✓ Trabalho remoto
❤️ Com a confiança de mais de 30.000 profissionais em mais de 50 países.
PRIVACIDADE E SEGURANÇA DE DADOS
Nós somos comprometidos em respeitar a privacidade de todos e sempre mantemos isso em mente enquanto desenvolvemos os nossos serviços. Esta Política de Privacidade descreve quais dados coletamos e como os processamos. Se você tiver mais perguntas, envie um email para [email protected]. Para mais detalhes, consulte https://dragapp.com/privacy e https://dragapp.com/gdpr.
Ao instalar a extensão, você concorda com os Termos e Condições da DragApp (www.dragapp.com/terms) e a nossa Política de Privacidade (www.dragapp.com/privacy).
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Direitos autorais © DragApp
A DragApp não é afiliada ao Google ou a qualquer serviço relacionado ao Google.
Latest reviews
- (2023-10-20) Daisy Rivera: Just getting started, but I'm excited to see how this tool will help with organizing our work across departments to minimize duplications.
- (2023-10-05) The Lost Church HQ: We're just scratching the surface and already DragApp is saving time and energy, and is improving our team's workflow. We're looking forward to really diving in and using all of the features. It can offer simple solutions or provide more complex features depending each team's needs.
- (2023-10-05) Nicolas François: This extension allows us to organise hundreds of mails and smooth our day to day activities at work. I wish it could be more wide-spread in other corporations.
- (2023-10-02) Max Ernst: Super Extension, macht das arbeiten in Gruppen um einiges einfacher!
- (2023-09-30) Lisa Glaub: Super praktisch und hilfreich !
- (2023-09-30) Jonas Rousselange: Super praktisch, wirklich hilfreich !
- (2023-09-28) Karen Gonzalez: The non-profit I work with uses DragApp to help us organize multiple inboxes and account. It as been extremely helpful in managing what needs to be done and what has already been accomplished. DragApp is easy to use and helpful when managing high numbers of incoming emails. It has greatly improved our team's efficiency when it comes to managing replies and communications in general. I would definitely recommend DragApp to other organizations in the market for a tool like this.
- (2023-09-22) Lynn Karoline Driller: I am part of a non-profit organisation and DragApp helps us organize a large number of applications without losing sight of what has been done already and what needs to be done in the future. DragApp is super easy to install and use in general, so everybody can work with it and we could increase our teams' efficiency.
- (2023-09-22) Alba Angelini: This extension is amazing ! it allows me to organise my emails very easily
- (2023-09-20) Cesar Cortes: I like the ability to organize a response workflow to guest/customer emails and ensure positive interactions. The ability to embed templates for all team members to utilize rather than drafting from scratch or sending inconsistent responses is great and will optimize our response time.
- (2023-09-19) Mary Sorensen: I am looking forward to learning how to use this tool. Looks like it has a lot of great features for my team.
- (2023-09-08) Maryam Karbasi: Since I am a PhD student, I always have bunch of emails in my Inbox which is hard to organize them. After I have installed Drag extension, going through my emails and responding to the got much more easier. I am able to categorize my emails. Additionally, I work for a company and i need to report my work weekly. Drag extension provides an environment that you can handle both emails and reporting in your gmail environment. I just love Drag!
- (2023-09-05) Wiebke Berndsen: Einfach nur wow!
- (2023-09-04) Kaia Kade: Wow! Ich kann es kaum in Worte fassen, wie positiv überrascht ich bin. Es ist geradezu "Life-Changing" gewesen, Drag zu installieren.
- (2023-08-31) Pauline Philippon: Amazing! Drag makes the teamwork so much easier. The mobile app works perfectly as well !!
- (2023-08-31) Jesi Kim: I have been using Drag for a few days and it has already significantly increased our productivity in the team and makes it easier to work together. I can only recommend!
- (2023-08-27) Sarah Gill: Ein praktisches und hilfreiches Tool, welches dabei hilft die Teamarbeit zu erleichtern.
- (2023-08-23) Matéo Techera Marset — David: Very useful extension for teamwork!
- (2023-08-23) Louisa Anaïs Ortmanns: Sehr praktisches tool für die Zusammenarbeit innerhalb unseres Teams!
- (2023-08-03) Katrin Sophie Reiß: Hat unseren Arbeitsalltag revolutioniert!
- (2023-07-31) Luke Rogers: Loving drag app - makes managing emails both for myself and behalf of other people incredibly easy. Email boards in particular make team co-ordination so much easier. Highly recommend
- (2023-06-12) Valerie Vandermeer: This app allows me to effortlessly drag and drop emails into a kanban style task manager within GMail. Now all my tasks are in one place, and I'm beginning to slowly emerge from email overwhelm and thread-based utter confusion. It's a great idea that seems to be well designed and pretty easy to pick up and start using right away.
- (2023-06-06) Olivia Nevius: Extremely useful for a high volume of incoming emails. As a team with multiple inboxes for various uses it made managing replies much more efficient.
- (2023-06-06) Esther Carter: Drag Boards made our customer service processes much more smooth and helped us continue the same level of service even as our teams shifted and grew.
- (2023-06-06) Pierre Girardot: I've been using Drag App since 2018, and honestly, it has been an absolute game changer! Before discovering this amazing tool, managing my inbox was an uphill battle with frustrating attempts to sync it with Trello through Zapier. It was nothing short of chaotic. Since then, Drag App has truly revolutionized how I handle my emails, collaborate with my colleagues, and organize my workflow. All my tasks, whether generated from emails or created manually, now reside in Drag, arranged in a visually appealing Kanban-style layout. This format makes it incredibly easy to move tasks around as priorities shift, and team collaboration has never been smoother. What I truly appreciate is how customizable columns and tags enable me to craft a highly personalized system for managing tasks. Additionally, the availability of multiple boards allows me to establish specific workflows for each project. The numerous updates and enhancements over the years demonstrate the Drag App team's dedication to ensuring that their product serves its users well (It serves me well as least :) ). Their customer support is quick to respond, and they've incorporated every feature request I've made throughout the years (kudos for merging cards and the latest design!). Consequently, it's hard for me to think of any cons or areas needing improvement, which speaks volumes about the effectiveness of the app. In conclusion, if you're seeking a personal productivity tool to elevate your workflow or a solution to enhance team collaboration, I wholeheartedly encourage you to give Drag App a try. You won't be disappointed!
- (2023-06-01) Liz Holland: This app is significantly more efficient than comparable apps when it comes to managing multiple inboxes. It is extremely easy to maintain for growing teams and removes the guess work of who has received a request.
- (2023-05-31) Matt Tullman: Great app for a shared inbox... been extremely useful for our organization's management of incoming emails!
- (2023-05-30) Kelly Nix: Managing multiple email accounts can become cumbersome, however, after installing the DrapApp extension I now am able to efficiently manage the large numbers of daily communication and remain organized with complete ease!
- (2023-05-30) Shaleen Shah: Not only is the app fantastic, the team behind it is amazing. We love their customer service and dedication to helping nonprofits as well!
- (2023-05-20) Friends of Clear Mountain: This is such a great concept for an app. Thank you!
- (2023-05-20) Nisabho Bhikkhu: Such a great idea for an app! The chance to easily collaborate across inboxes will help our organization a great deal. Sadhu!
- (2023-05-19) Clear Mountain Monastery: Drag App has email tools that will allow our organization to spend less time on email, and more time on more important things ... like simply sitting. Grateful for Drag.
- (2023-05-09) Otto Vock: Das Tool ermöglicht eine organisierte und übersichtliche Zusammenarbeit mit meinen Kollegen. Aufgaben und Berechtigungen können einfach eingeteilt werden. Es gibt viele verschiedene Funktionen, die es ermöglichen, schneller und effizienter auf Fragen und Probleme einzugehen.
- (2023-05-08) JD Knight: Working with both an IT Helpdesk and a support Helpline with a team of others means we’re handing multiple enquiries across multiple channels, what but with DragApp, we can see who’s taking up a client enquiry, which ones need following up, and which ones have been addressed. DragApp allows us to organise our incoming support messages so that we never miss a client request. In our business, anything that helps each client get the help they need, is a life saver. Thanks DragApp!
- (2023-04-19) Robert Wheeler: Just started with this product and it seems to do everything we need! The support is very helpful. I can't wait to see where this app takes our business as we move forward!
- (2023-04-19) Birthplace Support: Drag is helping us manage our support requests and it is so convenient when everyone is using a shared inbox so it's not getting lost! Drag has helped us so much and can't wait to see what they do next!
- (2023-04-18) Samuel Pullen: Just started with this product and it does everything we need! The support is so helpful. I can't wait to see where this app takes our business!
- (2023-04-12) Valentin Olivier: After 9months using dragapp daily, I can say that the api/ extension is a good idea and the crm is very simple of use and really convenient. Unfortunately this app always bugging (mail blocked in sendbox, draft doesn't send, lost pipe and stuff...), I'm still waiting an engineer called me to recover the pipe I lost 2 months ago ... lot of money depends on your crm so make the right choice.
- (2023-04-04) Joshua Reh: I've been using the Drag app for a few weeks now and it has completely transformed the way I use Google Mail. Drag makes it so easy to organize my inbox and keep track of tasks, projects, and priorities without ever leaving my email. The drag-and-drop interface is intuitive and efficient, and the ability to switch between a Kanban board and a traditional list view is a game-changer. Plus, the ability to share boards with team members and collaborate in real time has made my work much more streamlined and effective. I highly recommend Drag to anyone looking to optimize their email productivity!
- (2023-03-30) Amy Bowie: Just starting with this, but we think it will be really helpful in all of the teams communications.
- (2023-03-30) Candece Baker: I'm a new user and it seems to be really helping our team work more efficiently.
- (2023-03-29) Gill Hunt: As a non-profit suicide prevention support service in Australia. DragAp allows us to organise our incoming support messages so that we never miss a client request. In our business, anything that helps each client get the help they need, is a life saver. Thanks DragApp!
- (2023-03-29) Les Bender: This app is something I'm learning to use as a volunteer for a group, but whenever I use it I keep thinking I wish my employer would use it too! It's so intuitive and user-friendly!
- (2023-03-28) Tech Ninja: DragApp has been instrumental in helping our team find new ways to organise our workloads and increase efficiencies. This includes our new IT helpdesk - powered by DragApp!
- (2023-03-28) Phil Lamport: Introduced DRAG into our organisation providing critical care to communities all across Australia. Using for our IT helpdesk, and ALSO introducing for our internal projects and for our customer helpline team. Valuable and flexible tool for our expanding team.
- (2023-03-26) Pete Nicholls: We are a non-profit suicide prevention support service in Australia. DragAp allows us to organise our incoming support messages so that we never miss a client request. In our business, anything that helps each client get the help they need, is a life saver. Thanks DragApp!
- (2023-03-15) Juliano Gonçalves dos Santos: This app is amazing! Drag has helped me manage my tasks and emails efficiently and productively. The interface is easy to use, and the "merge cards" feature is very useful for keeping everything organized. I highly recommend Drag to anyone in need of a complete solution to manage their tasks and emails in one place. Five stars!
- (2023-03-09) BLANCA MARIA DE JUAN DE CASTRO: Justo lo que estábamos buscando para gestionar nuestras solicitudes en nuestro trabajo en la Universidad
- (2023-03-09) Katie Fritcher: We are a non-profit swim team based in Seattle and have been using the Drag App for keeping track of the various emails we send for incoming swimmers. The app has helped so much in keeping organized, I don't know how we lived without it!
- (2023-03-02) Glenn von Gesellschaftsbilder.de: The DragApp is great for our teamwork. We can quickly see which emails have been answered and can reliably distribute them to the team for answering thanks to the automations.