A cloud-based solution for Google users who's hosted VOIP provider runs on the BroadWorks platform.
A cloud-based solution for Google for Work users whose hosted VOIP provider supports the integration with gUnify. Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider. ****************************** Features Include: - Click to Call: Click-to-dial any number appearing in a Google Chrome browser and connect the call through the VoIP service provider. - Automated Call Logging: Automatically log all incoming and outgoing calls from VoIP service provider to Gmail or Zoho CRM. - Incoming/Outbound Screen Pop: Incoming screen pop with answer or decline and send to voicemail options. Call in progress screen pop with end call or open call log window options. Missed call screen pop with call back or call back and open call log window options. - Call Note Taking and Labelling : Easy to use note taking for all inbound/outbound calls, recorded in Gmail or Zoho CRM, and labels can be applied to calls in Gmail. - Quick Add Phone Numbers to Gmail: Unrecognized numbers can be added to new or existing contact. - Administrator Role for Account Wide Features: Admins can enable features account wide: auto open call log window, minimum character limits in call notes, and customizable call noting subject structure. - Quick Access to Missed Calls and Calls not Logged: The reports tab in the gUnify Panel allows users to quickly view and act on missed calls, and calls not logged. For more information: https://businesssupport.vonage.com/articles/Answer/gUnify-Google-Apps-Connector
- (2017-03-28) Paul G: It's okay but the documentation and support here and on the gUnify site for the extension is appalling. What gives?
- (2019-10-26, v:2019.612.1837.1) George Maus: gunify --> google gsuite app integration
Sign in with Google temporarily disabled for this app This app has not been verified yet by Google in order to use Google Sign In.
- (2018-10-30, v:2018.627.1638.1) David Leon: Gunify
How do I get a registration code? Also, I want to dump call data (date/time/duration) automatically into a google calendar. Is there a simple way to do this?
- (2018-01-21, v:2018.109.1444.1) Alexis Hoerres: Confirmation Code
Same issue as other users - I need a confirmation code, and I have not gotten a registration code via email. I un/re-installed the app, nada.
- (2017-10-16, v:2017.109.220.1) gUnify not working with headset
Installed gUnify today in conjunction with Vonage Mobile Connect phone setup. I use a headset to make and receive calls. I also have a regular phone on my desk. When I make a call via gUnify, the call can only be handled with the desk phone. When I was installing gUnify, it asked whether I wanted to install the headset. I said yes, but the installation did not complete and Chrome hung and had to be shut down via Task Manager on my PC. How do I get gUnify to let me make calls with the headset?
- (2017-07-11, v:2017.109.220.1) Tonia McDonald: Not Dialing?
gUnify is already synced with Salesforce. The Click to Dial was working and just stopped? Can you help?
- (2017-03-28, v:2017.109.220.1) Paul G: Confirmation Code
I am trying to use gUnify Google Apps Connector and it is asking me to enter a Confirmation Code too. Where do I get one? The documentation and support here and on the gUnify site is appalling.
- (2016-12-22, v:2016.908.1921.1) Glenn Fluehr: Conformation Code
I am trying to use gUnify Google Apps Connector and it is asking me to enter a confirmation code. What is that? Where do I get one?