extension ExtPose

Salesforce Case Notifier

CRX id

baabbccjecolffbbbikjcmdnpfdnpimi-

Description from extension meta

Instant Desktop Notifications when a Case arrives in your Salesforce.com Org.

Image from store Salesforce Case Notifier
Description from store Does your day involve constantly watching and refreshing your Salesforce org for support Cases recently logged by customers? If the answer is yes, then we have just the thing for you. We understand that your customer expects instant gratification and responses to their problems. That's why we wanted to ensure that you never miss a notification from them. We bring you the Salesforce Case Notifier - a Chrome Extension that can make your life a whole lot easier. You can now get instant Desktop Notifications each time a customer raises a Case. The best part is that you don't even have to be logged into your Salesforce org! All you need is a working internet connection and an open browser and you are good to go. So you know what that means - you now have more time for your favorite cat videos! made with love from dazeworks www.dazeworks.com

Latest reviews

  • (2023-09-28) Eric Pales: Offer a better way to search through case lists. If your Org has hundreds of lists good luck finding the one you're looking for. I removed it because endless scrolling or typing in the name was not getting me the list I was looking for.
  • (2020-09-27) Arjit Srivastava: The extension is quite useful for the pre-defined Queues, however when I create a new view in SFDC and select view list in extension than getting error like "Relationships are not supported."
  • (2020-09-17) Julie Rowland: Installed, configured, followed all instructions, subscribed, no notifications ever received.
  • (2020-07-29) I have only just set this up but it seems like it is going to be incredibly useful! We had a really helpful man, Deepak, who assisted us in setting the extension up. We had some troubles at the start but he was amazing. Thanks Deepak!
  • (2019-10-31) Pj: This is all it says, i loved this extension.My avg response time is now 1 min !!!! Thank you for everyone who designed and developed this extension. 5 stars !
  • (2018-10-05) This plugin can be extremely useful to anyone working with Cases in Salesforce. I had some troubles setting up desktop notification part and support team was very helpful with it. Definitely recommend it!
  • (2018-04-14) Ido Greenbaum: Superb addition to SalesForce. very professional and detailed extension. thank you!

Latest issues

  • (2022-05-02, v:1.1.5) Jeffrey Gibbons: Salesfoce
    Can't Create Any Topics I have tried many different lists and I cannot create any topics. Every one shows the error "The original query has been normalized by removing relationship fields and order by clauses to make it Topic friendly." I click Create and nothing ever shows up in the list below. Does this extension work with Salesforce Classic, or is it Lightning only? I have the exact same problem as this guy. Any updates?
  • (2021-12-28, v:1.1.5) Praveen Kumar Madhava Rao: Step by Step instruction manual
    Please can you provide the step by step instruction manual to configure notifications when a case arrive in Salesforce. Thanks. Praveen
  • (2021-11-15, v:1.1.5) Can't Create Any Topics
    I have tried many different lists and I cannot create any topics. Every one shows the error "The original query has been normalized by removing relationship fields and order by clauses to make it Topic friendly." I click Create and nothing ever shows up in the list below. Does this extension work with Salesforce Classic, or is it Lightning only?
  • (2021-10-13, v:1.1.5) An Viaene: Not able to use notifier
    Not able to use notifier When clicking on create after adding a list view, nothing happens. When I read what it can I would really like to use this extension, it would make my work much easier.
  • (2021-07-08, v:1.1.5) CRM UFM: Can the case notifier notify when receiving a new email on the case?
    Hi, the app works really well to track status changes with the query I created for list view my cases, how ever, I doesn't notify if a get a new email from the client of that case. Can this be achieved?
  • (2021-03-01, v:1.1.5) An Viaene: Not able to use notifier
    When clicking on create after adding a list view, nothing happens. When I read what it can I would really like to use this extension, it would make my work much easier.
  • (2020-04-28, v:1.1.5) Anis Hamed: Not Able to create a Topic
    Hello Team, i selected the pre-configured view and clicked on Create but nothing happens. No Topic created, can you please advise ? Thanks,
  • (2020-03-25, v:1.1.5) PJ: Authorization page error
    Not allowing me to login
  • (2019-03-04, v:1.1.5) sajal sethi: Error - Failed to Fetch
    I've enabled the Chrome extension on my browser. When configure it and log into Salesforce sandbox, I get an error notification: "Failed to Fetch", and it seems to log out of Salesforce. Could you please help. Thanks.
  • (2019-02-07, v:1.1.5) ALL of the updates!
    Hi! I am getting the notifications.. which is exciting! Only I am seeing notifications for ALL case updates and not just the cases in the list view I built my topic on.. halp
  • (2018-09-25, v:1.1.5) Desktop notification
    Addition - I have confirmed that I am subscribed to the topic as well. Still, not desktop notification...
  • (2018-09-25, v:1.1.5) Desktop notification not showing
    My notification works in Chrome, but I don't get Desktop notification. I have pop-up enabled in Chrome, so not sure what the problem is. I am Salesforce admin and my support team needs desktop notification for new Cases. This would be a great tool if I could get that to work. Hope you can help me with resolving this.Thanks!
  • (2018-04-14, v:1.1.5) Ido Greenbaum: Slight Link Issue
    The link in the Option page - chrome-extension://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/ should be https://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/

Statistics

Installs
1,350 history
Category
Rating
2.75 (4 votes)
Last update / version
2017-07-08 / 1.1.5
Listing languages
en

Links