Salesforce

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Work with Salesforce records directly in your browser.

Latest reviews

• (2025-08-01) Karina Fernandez: I'm a huge fan of everything Salesforce, even if some things are clunky and a bit old school sometimes, but please remove the new Salesforce sidebar integration. 🙏🙏🙏 Our sales team need to log their emails efficiently and effectively. I totally agree with many others that are having issues with this "new" salesforce/gmail extension. Please bring back the native gmail integration extension. This side-panel thing is not the answer. ☹️💔
• (2025-08-01) Mike Betz: Please bring back the native Gmail integration... I keep clicking on "maybe later" when it asks me if I want to try the Salesforce sidebar integration... and I'm willing to defer that forever. Your new integration isn't good... and it isn't helpful in my workflows. It actually makes things worse... my world would be better with your new new extension not installed AT ALL. If you truly do deprecate the current Gmail native integration I'm not going to use your new sidebar version... there's no utility for me and it makes my browsing experience terrible. I'll have to find some 3rd party Gmail extension... and they all suck. The integration you have now (the previous version) saves me so much time. In fact, if I didn't have it... I probably wouldn't log emails at all which completely defeats the purpose of why you have the ability to link emails to Salesforce records in the first place. And no, it doesn't work for me to send emails natively from within Saledforce. Please listen to your customers and change your mind on killing the native email integration. The new version is junk.
• (2025-08-01) Brian Doogan: Doesn't work anymore. Doesn't open in gmail, or really do anything.
• (2025-07-31) Michael Berry: It's even more glitchy than before; Gmail emails are not copying to SalesForce. It temporarily worked when I cleared my cache and reinstalled the extension but now it's not working again.
• (2025-07-30) Ayaka Mawarida: I was using for months with no issues but since side bar removal started it doesn't keep log and now it doens't even login to SF from gmail extention. What's going on?
• (2025-07-30) Wesley Turner: Echoing what others have said. This new update is atrocious. First off it requires you have the side bar open at all times. So using this on a small laptop screen is cramped. The previous version would automatically pop up a box and you just logged it right there. Now a box pops up but it doesn't do anything. It just opened the email you sent. It rarely actually finds the correct lead, opportunity, etc I want to associate the email with. And when it actually does if you choose it it won't allow you to save. I often have to either refresh the entire page or hit the button to put the side bar away and reopen so it refreshes just that window. Then it usually works. Sometimes it takes 2 or 3 tries before it works. All in all, this new update is a MAJOR step back. Do not recommend.
• (2025-07-30) Arda V: *******SOLUTION TO URL ERROR ******* July 2025 Go to Chrome settings Clear "all time" cache/cookies (you can keep saved passwords) Restart Chrome, (Remove/reinstall the extension if it doesn't work)
• (2025-07-27) Jack Hartzman: The Gmail integration is really quite good, but why doesn't it work from mobile devices? It today's would, that's a MUST! JACK
• (2025-07-25) David Ditto: Great improvements lately. It is very useful for associating emails with various Accounts, Leads, Opportunities, etc.. Would love future updates to include automatic relinking of new emails in the same thread to a Salesforce object that has already been linked in the past.
• (2025-07-25) Charlotte CHARLES: Same as a few others : as a Corp Admin I have no issue using the new sidebar, but my users get the "URL No Longer Exists" popup when they try to log in. Please fix this! Edit (25.07.25): with the help of Salesforce Support team, I was able to reenable the addon for my users. It requires a big cleaning of the browser, but in the end it works. The upgrade would have been better if seamless, but at least we still can use this powerful tool!
• (2025-07-25) Jeremy Nimmo: The new way of opening the side panel, which I assume was driven by the recent malicious changes made by Google to Chrome to stop adblockers from working, causes problems. For example, when you have searched an 'Other' object type like a 'Case' to log an email against, you may see the title of one of the objects repeated multiple times in the 'Other' area- usually the wrong one. This is disconcerting, though things still work if you selected the right object when making your search. If the new-style panel (likely necessitated by those malicious changes Google made) just doesn't load at all for you, you may need to clear the cookies/site data for the 'force.com' and 'salesforce.com' (or, I guess, custom domains) then logout and login for it to work. Shouldn't be necessary, but if you have to do it, you have to do it.
• (2025-07-24) Kaleb Moseman: The process of switching to the new sidebar is obtuse and confusing. The tutorial is easy to lose, and once it's gone, it's gone for good. Hopefully this helps someone. If you've lost the sidebar in Gmail, clicking the Salesforce Icon in your extensions bar (The puzzle piece icon) will make the new sidebar appear. It works generally the same way as the old sidebar did inside of gmail. This implementation is clunkier, confusing, and takes more time to use effectively. If the volume of feedback isn't obvious enough, I'll say it outright, change it back, please.
• (2025-07-24) Courtney Shaw: The Salesforce integration in Chrome directed me to make a change, and now the extension doesn't work and keeps redirecting me to a site that doesn't exist. Would give 0 stars if I could. So glad we pay a ton of money to Salesforce for products that don't work and absolutely no support.
• (2025-07-24) Theresa O'Brien: Re many others below: This new update has made the Salesforce extension unusable in the Arc browser. CMD+E does not open the side bar and even clicking on the extension itself does nothing. The only workaround (which my colleague shared with me) is uninstalling and reinstalling the extension, and selecting not to use the new side panel, but I have to do this multiple times per day. This extension functioning in Arc is a vital part of my daily workflow, so I really hope you’ll consider restoring compatibility as it was an awesome tool prior to the update!
• (2025-07-24) Florian Terhart: Since the extension is suggesting to switch from the direct integration in Gmail or Google Calendar, it is not working anymore. There is always a redirection to a non-existing Salesforce-Page.
• (2025-07-23) Michael Parrish: This updated version is a significant improvement over the previous iteration from a few weeks ago. We had constant issues that now seem to be resolved. Thank you for that, SF. It still occasionally has issues logging emails to SF, but they are very manageable and there are no errors.
• (2025-07-23) Simon Urbanek: Uninstalled the old sidebar widget as requested. When trying to log in through this feature then, I get a 404. So bad. This extension is not working at all.
• (2025-07-22) Nigel Williams: The new version does not work, I remove the old sidebar as instructed, and when I click on the Log in to Salesforce I get: URL No Longer Exists You have attempted to reach a URL that no longer exists on salesforce.com.
• (2025-07-22) Ivette Lavin: doesnt work
• (2025-07-22) Daniela Recio-Oquendo Fernandez: I gave the new extension a try (about a week) and I had to go back to the old version. The search box does not auto clear after the email is sent so I have to remember to clear it every time. It does not recognize automatically I am sending a new communication and it needs to be associated to a different account. Also, it kept disappearing and I had to click on the extension icon TWICE every time. Definitely dislike this update!
• (2025-07-22) Peter Stanko: The new update doesn't recognize sent emails and doesn't allow logging to opportunities in some cases. It wasn't great before but now it's unusable–what's going on?!
• (2025-07-22) Teddy Walker: New update is much better, does not lag and easier to open and close the extension.
• (2025-07-21) Jeniffer Saavedra: HELP! What happened to the extension, I need the salesforce extension to log all my activity in between gmail. This has made my actual job tougher. Can SalesForce please fix this asap.
• (2025-07-21) Erin Labrie: The latest update to the Salesforce extension has made it unusable in the Arc browser. CMD+E no longer opens the sidebar, which means there’s currently no way to access or use the extension in Arc. The only workaround I’ve found is to uninstall and reinstall the extension, and then choose not to use the new side panel. Having to do that multiple times a day is inefficient and disruptive. The extension is a vital part of my daily workflow. But so is Arc, and it’s central to how I work. I’d really prefer not to switch back to Chrome. Please consider restoring compatibility. Power users like me truly depend on it!
• (2025-07-18) David Jones: The newest update has made this run so much smoother. Before it was bugging out my Gmail a ton
• (2025-07-18) David Vredenburgh: "URL No Longer Exists" is all this extension returns anymore. Completely broken.
• (2025-07-17) Tina Brown: The salesforce extension is not working in gmail. Tried ideas posted which didn't correct issue.
• (2025-07-17) Admin Academy: If you are having trouble logging in after the new update, clear all your cookies and cache for Gmail and the Salesforce extension. Also, Salesforce, it doesn't help that the Learn More link showed in the new update for the side panel goes to a 404.
• (2025-07-17) Kyle Ridgway: The extension is not working. Not working after the latest update. Attempting to log in gives a "URL no longer exists" error.
• (2025-07-17) John Nichols: The new update has made it so you can't use the Salesforce extension in Gmail when you make it a standalone app (Chrome App). CMD+E doesn't open the sidebar, so now you have to use Gmail in a Chrome tab for it to function. Please fix this!
• (2025-07-17) Marco Dellachiesa: the new update broke the log in url and i cant loggin.
• (2025-07-17) Pedro Lourenco: the new update broke the log in url and i cant loggin.
• (2025-07-07) Larry Kuperman: Fantastic feature, greatly improves productivity. Highly recommended.
• (2025-06-27) Adam Dykstra: I'll give it a 5 because it is super helpful and valuable, however I find that I have to deal with login issues regularly - even when logged into SF. Something maybe about having email open nearly all the time and once SF logs out the gmail plugin doesn't connect the dots quickly when SF is logged back in? Not sure, but pretty obnoxious. Otherwise this integration is stellar!
• (2025-06-26) Justin Donahue: Excellent Gmail Productivity Booster - Salesforce Inbox is a fantastic Chrome extension that helps streamline my workflow in Gmail. I can easily associate emails with Salesforce records like accounts, opportunities, and contacts without leaving my inbox. The ability to insert calendar availability directly into emails is a huge time-saver and makes scheduling with customers seamless. Highly recommend for anyone working in Salesforce and Gmail!
• (2025-06-24) Rosanne Kerwin-nutkis: I am picking 5 stars for myself. Others on my team would rate it 0 or 1 star because no one is able to figure out why they cannot log gmail to SF records.
• (2025-06-23) Kennan Walay: This is a must use integration for an Gmail users!
• (2025-06-17) Ray Howard: Makes adding emails and calendar appts super easy.
• (2025-06-16) Jérome Comin: Has this extension been retired? Impossible to install
• (2025-06-13) Alan Gillengerten: Does not work
• (2025-06-13) Hillel Maor: Great for keeping our sales opportunities up to date
• (2025-06-12) Scott Fellini: The smooth integration with gmail is extremely helpful and time saving to maintain a history of communication. The only negative is that the connection is regularly dropped and you need to refresh gmail to reinitiate the connection.
• (2025-06-05) Max Levitt: Works great. Very helpful for tracking my activity and my teams
• (2025-06-04) Julia Dunn: I appreciate that this extension is free, it works just as well as a paid version I used to use. The one thing is that it frequently needs to be refreshed which can be frustrating, but for a nonprofit it's very valuable to have this free option.
• (2025-06-02) Corinne Cordon: Can't live without it.
• (2025-05-27) Stacy Allen: This makes connecting salesforce and gmail so easy. I use to use a paid one that was very tricky. This one is so easy so I changed to this extension, and haven't looked back since. We are very happy with it.
• (2025-05-19) Hideaki Sumi: This extension is extremely valuable for users who have implemented Salesforce. However, since around mid-May 2025, the Gmail compose window and the Salesforce extension window have started to overlap, making the UI very difficult to use. (This issue is likely due to changes in Chrome’s specifications. The affected Chrome version we have confirmed is 136.0.7103.114.) I would appreciate a prompt fix for this.
• (2025-05-15) Berel Levy: Freezes up gmail.
• (2025-05-15) Zaneqwah Shaw: The best integrative tool for companies that use Salesforce daily! Makes my work and job some much easier, and saves me so much time. Thank you for this.
• (2025-05-14) Sylvain Combe: Very nice extension, very useful... when it works. Google Mail connectivity and integration has been working less and less reliably these last weeks. I'm unable to attach emails to SalesForce most of the time these days, which is quite annoying as this is my primary use for the extension....