Salesforce
Extension Actions
CRX ID
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Status
- Extension status: Featured
- Live on Store
Description from extension meta
Work with Salesforce records directly in your browser.
Image from store
Description from store
Sales Cloud Everywhere lets you work on your to-dos, see engagement alerts, create records, and update multiple records. You can use it in your Gmail inbox, or in a standalone window alongside any web page.
- Sell where you work: Move deals forward as you move around the web.
- Access data anywhere: Bring context to every conversation.
- Accelerate deals with real-time buyer data: Engage with people who want to engage with you.
What you can do with Sales Cloud Everywhere:
- Work with Salesforce directly in Gmail.
- View, sort, and complete tasks like sending emails, reaching out on LinkedIn, and updating records, without returning to Salesforce.com.
- Connect Salesforce to your Calendar and send calendar links, set availability, and more.
- Get real time notifications of recent engagements as you browse the web.
- Create and update records from within your Chrome web browser without leaving the current page.
- Access and quickly update CRM records like leads, opportunities, and contacts.
If you can’t access Salesforce via the extension, ask your Salesforce admin for help.
Review the app’s terms of service: https://c1.sfdcstatic.com/content/dam/web/en_us/www/documents/legal/Agreements/software-order-form-supplements/gmail-integration-order-form-supplement.pdf
Latest reviews
- Trevor Davis
- This is nice, though if I want to emails to be added to something other than the account, I have to type it in, such as onboarding.
- Jeff Nelson
- I mean I like it and I'm not having any problems with it so far. Is that a problem?
- Gwendolyn Buchanan
- When it works it's really convenient. Unfortunately, it works inconsistently, and it slows Gmail down quite a bit, especially in longer threads.
- Monty Lambie
- This is a great tool to tag emails/calendar appointments to my projects and opportunities. Simple to use and has great features! I highly recommend!
- Ben Olender
- Constant issues with salesforce gmail integration- identifying incorrect email addresses with un associated accounts. Always needing to reauthenticate. Overall many issues and using the extension requires constant coaxing to work well. Sales force support for these issues seems to be nonexistent. We have had to stop checking emails sent as a KPI as the extension can not reliably track and record email communication. 2/10 PLEASE FIX YOUR EXTENSION!
- Jessie Diebert
- It's an essential add-on for my team. However, it's constantly requiring that I authenticate with Salesforce. It never used to do this and only recently started. It's minor but annoying. The new extension also does not work if you are using the Gmail app versus the Website. And to be fair I don't see any difference between them other than the placement of the extension in the side panel.
- Anil Kotame
- its a grate platform for email integration and work nicely
- Brandon Religa
- If you use your inbox to intake new leads, this is perfect and so easy to create accounts, contacts, and opportunities!
- Taylor Catalon
- "URL No Longer Exists". Uninstall, re-install. I will continually get this pop up. Cherry on top: it also says, "If you reached this page through a link on our site, please report the broken link directly to our Support Team and we will fix it promptly." The link also doesn't work.
- Kati Myllyniemi
- Easy way to keep my opportunities updated. I need to use the small icon on the extensions to keep it working. Helps me on my reporting and account updates.
- Vrushab Simha
- Easy to use and access
- Holly Barnhart
- This does not work!!!!!! Fix it!
- Valeria Gonzalez
- It generally works well. Sometimes it doesn't work even if you restart the browser.
- Stephen Whelpton
- It has a ton of glitches and bugs but it works ok like 60% of the time
- Brad Elrod
- Easy and good. That's all we ask!
- Alejandro Francisco Verduzco
- Great way to keep the opportunities updated!!!
- Brandon Zupancic
- The Salesforce Chrome / Gmail extension used to work. I have had it installed an used it for a couple of years without any problems. For the past several weeks, however, there is an annoying bug. When you try to log an email in Salesforce, the Salesforce pane on the right of the Gmail window pops up an error saying that in order to log the email, Salesforce needs access to your Gmail account. Despite having repeatedly gone through this setup, the Salesforce integration will work for a day or two, sometimes three, and then it will break and once again, the Salesforce pane will say that it needs to have access to your Gmail account. I have removed the Salesforce extension, cleared cache, etc, and reinstalled the Salesforce extension. It will work for a day, or two, or sometimes three, and then the bug resurfaces.
- Almudena Jardón
- love it
- Gui Nakamura
- Works great most of the time, but sometimes it doesn't connect to the servers and Chrome doesn't recognize the extension. It comes back eventually, but sometimes it's frustrating because I need to use the extension on the spot and it's unavailable.
- Monica Bosutar
- Great integration with Gmail. Quick and simple.
- Bethany Rubin Henderson
- excellent in concept and when it works. a glitch makes the integration frequently disconnect and have to be reconnected
- Joe Vallone
- Outstanding Chrome Add In for Sales Force
- Martin Motooka
- Love the extension. I wish there was a way to turn it off. Currently, it asks if I would like to log every sent email, which can get old fast.
- Adam Shemlev
- Is there a way to force users to reauthenticate after a certain period of time if “Keep Gmail and Salesforce Connected” setting is enabled?
- Jeremy Rozen
- The integration, once connected with SF is actually pretty easy to use and I do find it tremendously helpful to keep all of my interactions with clients in one place so that my team can also see them. However, I do find that there are a few annoying quirks which prevent me from giving this 5 stars. First and foremost is the fact that the app is constantly disengaging from SF and asking me to reconnect to the CRM. Second, there are too many times when the app should pick up the contact from SF without me having to search for it. Same email address, same name. Mostly though, the decoupling of the app from the CRM is the most annoying part and I just don't understand why (after I've given permissions and accepted the connection to my gmail account) this is happening over and over again.
- Antonio Carlos Scola
- very easy and comfortable to handle !
- James Malone
- amazing!
- R Velmurugan
- great
- Max Gröning
- Nice and handy. I would give it 5 stars if there were an option to select multiple emails and log them to an account or opportunity in one step. With the volume of emails you receive every day, logging them individually is time-consuming. I understand that this method may not work as well when logging contacts, but often it is sufficient to simply log accounts or opportunities to obtain a meaningful assignment.
- Christian Munch
- Very nice plugin, however I experience that I have to login to it very often and again allow for it to have access to my calendar. That is a bit annoying but could be due to company IT policies.
- Gray Jameson
- Great integration and very useful
- Seth Myers
- Hot. Garbage.
- Michael Stebbins
- Two stars because it used to work flawlessly with Gmail and Chrome. Now it's constantly giving errors and disconnecting. I have to make sure my work is logged, so the recent update has been a nightmare to make sure its happening. Sometimes I end up just logging it manually, which defeats the purpose. Even when it looks like its working, I'm not seeing the events and emails logged when I check in SalesForce. Used to be much, much better.
- Hampton Operations
- Terrible! Everything used to work fine until Salesforce rolled out the new version. No pop up window anymore, constant error messages etc
- Cheryl Logue
- Great timesaving tool!
- Derric McElheney
- Can I just be honest for a moment? This has been the biggest blessing to have SalesForce integrated into Gmail!! Truly, thank you!
- Walid Ghannouchi
- It keeps disconnecting from Gmail. Not the best User Experience.
- Henry Davis III
- It's functional for what I need, including logging emails to their relevant spaces within Salesforce to reference for later.
- James Coleman
- This makes it so simple!
- Sarolta Maetz
- The new version keeps asking me to link my Gmail and my Salesforce account every other day...
- Johnson Small
- Works well. Not many complaints.
- Maximilian Groening
- I really like this tool because it helps to keep track of email conversations and to easily integrate new contacts into my Salesforce. I only wished it would also work on my iPhone gmail app.
- Reception Tile Rescue
- This could, and should, be an amazing extension. We've used it for some time and although clunky it has been a great way to efficiently link email communications to our jobs/accounts/customer feedback records. Unfortunately in the last 2 months we've had nothing but URL error messages and have only been able to use it sporadically. Ridiculously, the 'advise us if you have a problem' link within the error message doesn't work either. Frustration levels through the roof, pull your socks up Salesforce.
- Carl Paulsen
- This app is only marginally helpful. First, I constantly have to log back in to use it. More importantly, though, I can record emails to individuals, but I can't also record the email to Cases. (Note an earlier version of the app worked fine, but it is no longer available.) The app doesn't recognize any Cases unless I search for them at the top of the app sidebar. If I do that, I can select the Salesforce Case I want it recorded on, but what shows in the selection list below after doing that isn't the correct Case name. If I select that case with the wrong name, it generally doesn't record anything to either Case (the correct Case or the wrong one). I had a support case with Salesforce about this many months ago and at the time it seemed that we (the SF support person and I) were able to select the wrong Case name to record to but the email would actually record to the correct Case. But now it's not working at all for Cases. And Cases is probably the MOST important place to record the email. I may try another case with SF support, but I don't have high hopes for this functionality.
- Carmen Midmore
- It used to work well, but the past 2 months it has been disconnecting and creating an error, so I can't use it. I have reported it twice and spent a lot of time on the phone trying to sort it out. I was given a workaround, but this is also throwing up an error. The eta I have been given to resolve the issue it December. Very frustrating!
- Rachael Zerbato
- I regularly have to refresh the page or reconnect my Salesforce account to use it. It works less than half the time.
- Frances Sharp
- This has been spitting out error after error for months now. We've submitted tickets and logs and remote acces to SF customer support but they have been unable to figure out why. PDF-ing emails and attaching them to an opportunity is a work around but it is getting old. Please. Fix. Your. Bugs
- Natalie Commons
- When it actually works, it's great, but has been unreliable for weeks. Please fix it!
- Matt Hodes
- Not reliable.
- Stephanie Dolan
- Awful! Super glitchy! Please fix this asap!