It enables click-to-dial to the phone numbers detected in the web pages and originates calls.
Bitcally is the extension working with the XCALLY customer care suite: it allows your contact center agents to Click and Dial any formatted phone number detected inside your Google Chrome browser! It is simple and fast to use: just install the Bitcally extension and you will be able to dial any numbers available inside your browser with a simple Click. The phone numbers can be the Contacts inside your CRM, Ticketing system or any kind of Web page your call center agents manage. The configuration is easy: 1. In case your agents use the XCALLY Phone bar: just install Bitcally for Chrome and they can start working with it immediatelly 2. In case your agents use external SIP phones: install Bitcally for Chrome, click on OPTIONS inside the Chrome bar extension icon and setup: - Select "Other SIP clients" - URL: the XCALLY server http://IP address - The xCALLY agent USERNAME - SAVE and you are done! - The agent username Insert a prefix in case you want to automatically add a prefix for each dialed extension. Fast, Easy, Bitcally. Enjoy!
- (2015-05-28) Valerio Ciotta: Click2Dial useful and easy to use. Well done guys!
- (2015-04-10) norman namkoong: What a graet application for call agent
- (2015-04-09) Daisy De Gioannini: Really Cool! Finally a useful click to call app for my customer care.
- (2015-04-09) meo bogliolo: Ottimo!
- (2015-04-09) Ivano Garelli: I have tried Bitcally with Zendesk and the click-to-dial is really great, a considerable saving of time!
- (2015-04-09) Giuseppe Careri: Easy and fast to use! It will make you much more productive.
- (2015-04-09) Daniele Cinti: Very useful and easy to use!
- (2015-04-09) Massimiliano Bungaro: Handy and useful, I recommend it!
- (2015-04-09) Giuseppe Innamorato: Super easy and very useful
- (2015-04-09) Andrea Bianco: Ben fatta e utilissima!!
- (2015-04-09) Fabio Rigato: Questa applicazione è sensazionale! Consigliatissima AAAAAAA+++++++
- (2015-04-09) Diego Gosmar: Easy and Fast to use!