Dux-Soup for LinkedIn Automation

I just started using Dux-Soup. Great product and great customer support. Domi, Betul and Elena provide excellent support.

Duxsoup has worked perfectly with ProfilePartner’s LinkedIn accounts. I ordered 500 ID-verified accounts and synced them all through Duxsoup in minutes — zero disconnections, no restrictions, and every account stayed live. The unified inbox and campaign management makes running large-scale outreach a treat. For the first time, scaling with real, verified LinkedIn accounts feels effortless and secure.

Scott is the best. Customer service here is unmatched.

Great customer service!

This is an incredible tool I’ve been using for years to expand my LinkedIn network more strategically and meaningfully. When used properly, by carefully selecting the right industries and prospects, it becomes a powerful asset, especially when entering a new market or managing outreach for an event. The customer support is truly outstanding. I recently had a minor issue activating a Turbo license for my team, and Betul C. stepped in on a Friday evening to help resolve it with patience and exceptional professionalism. I genuinely can’t recommend this company enough!

Love Dux-soup and their FIVE start customer support. They are also giving you a lot of tips and tricks on how to optimise your LinkedIn outreach! I highly recommend Dux-Soup!

New to the product, so far it's been great, Scott and the team have been helpful with onboarding and support!

I have over a decade building Intelligent and self learning systems and have been in the IT industry about 30 years. I have been part of the initial start of Linkedin back in 2004 advising leadership while I was working at a well known recruiting CRM platform led by the founder of Hot Jobs. I have seen Linkedin get acquired by Microsoft and the roll back on their APIs + Data acess is absolute draconian. Tools like Dux-Soup are now becoming more significant considering the Agentic AI systems like n8n is limited by LinkedIn API access and it it comes down to user access interface. What this means is that it is IMPOSSIBLE for agents to reach out on behalf of users to connect to a target demographic on LinkedIn. Thus DUX-SOUP is TOP boss for the price, ease of user onboarding and accurate and limited throttling to keep the service complaint and under the radar.

Outstanding Tech & Customer Support from Giles Garnet! I had the absolute pleasure of being assisted by Giles Garnet, and I couldn't be more impressed. He was incredibly patient throughout the entire process, taking the time to explain everything clearly without rushing. What really stood out was how he went above and beyond by offering extra tips that made a big difference. His expertise and dedication to helping customers truly shine through. If every support experience was like this, tech issues would never be stressful. Huge thanks to Giles for the top-notch service!

Beware! Since mid Jan 2025 the tool became useless (at least in case you use Sales Navigator). The plugin cannot recognize responses from your contacts or if an invitation was accepted, so all of your ongoing campaigns are crashed! Dux support admitted the problem and they said it was due to an update on linkedIn side. They have been promising the fix, however until now(Feb 12) it has not been published. Last week they promised it within a week and today the've told me no ETA is known. Also the reply from support was quite rude in the words like: We don't know the ETA for the fix and if you want to cancel let us know. Amazingly, they have been publishing updates with other fixes (like CRM), however don't you think you should put all of your development force to fix a critical bug which renders the tool useless rather than do anything else?

The program is awesome! The cost well worth it and the support from Lavinia R. was exceptional! This best I have received from any business to date! If you are a small business this is a safe spend. I highly recommend this. If you are lucky enough to get Lavinia R. awesome awesome! 5 Stars!!

Thanks for the great and comprehensive support

I love this service! I am a solopreneur and I am really after efficiency. This service has helped me reach more people and find new clients! I was also in touch with customer service from time to time and I just had a great interaction which is why I decided to give them 5 stars. Tnx Lavinia and Demi from customer support, great job

weird bug going on. After each page of added connection it will press back and you will be back onto main page of linkedin and have to start from 1st page of searched connection. using chrome win 11.

Not worth it. I've spent $60 on it, Now it's there are always lagging issues, not consistent. The worst thing is the support team, they are not there to help when you need it most.

I've used the PRO version of Dux Soup for 5 or 6 years and it regularly helps me find new prospects to engage with, but I'm really writing this review to acknowledge the help of the customer support service team. They always respond promptly and seek to help wherever they can, I really can't fault their support. 1st Class, thanks team.

I recently switched to the Turbo plan for my outreach, and it’s been a game-changer! The enhanced features have significantly boosted my efficiency. Additionally, the customer service team deserves a special mention. They are incredibly responsive and have promptly resolved any issues or queries I had. Highly recommend it!

First time user of something like this. Dashboard is simple and easy to use, customer services is amazing. all in all can't fault the product or the service :)

Received really great support by the staff. Swift and spot on. Quick turnaround

Support is slow to respond. I went through all their support guidelines before even attempting to contact and did everything that their help page suggested. No luck. So I reach out to support (via email is all they will provide regardless of their advertising). I give them all the details up front including my browser, the steps I've taken, my user id#, etc, yet they waste time emailing me questions that I've already given them the answers to and suggesting steps I've already told them I've taken. They tell me to do something else, and when I do, instead of showing that I have zero visits for the day, the system tells me I have over 1k visits and have reached my daily limit. When I tell them this, they wait for 4 hours and they tell me again to do things I've already done and if those don't work, then I should move to a Chrome browser because their Brave browser extension is not functioning. A total and complete waste of my time, and I have a time sensitive project that just bit the dust. Thanks a lot Dux-Soup.

I've been using Dux-Soup for several years, from the free version to the Dux-Soup Cloud, and I'm continually impressed by its capabilities and seamless integration with LinkedIn and my CRM. What stands out the most, however, is the responsive and helpful support team, which is invaluable for someone like me who isn't very tech-savvy. I actively evangelize Dux-Soup to my clients and colleagues for its unparalleled functionality and support. Thank You!

Excellent experience so far, with both the product, and support provided. The customer support team are outstanding. Throughout initial technical enquiries, through the two week trial and again now as a customer and user. I have been so impressed with the Dux-Soup team throughout. Cannot recommend highly enough.

Worst tool, everything is done manually.

Excellent support team

Excellent support team - very responsive and know the product inside out.

Friendly & Great Service from Customer Support.

Great customer support, but the tool is very old and needs an update. It's also very easy to make mistakes and send the wrong campaign if you're not careful.

Fast, excellent service.

Great tool and amazingly quick customer support from Domi, thank you!

Bait and switch. The "Pro" offering does not automate anything.

Excellent tool and customer service!

Useful, and support is excellent.

Fast, efficient and helpful

Quick responses and thorough explanations. Great support service. Thank you for all the help!

Excellent and fast customer service.

Though Dux-Soup is commendable for LinkedIn automation, I found SalesMind AI that excels with superior prospecting capabilities, streamlining my B2B outreach more effectively.

Great customer service and I love the product!

Great customer service and I love the product!

Super satisfied with the help I received from Lavinia today! Prompt and precise 5 stars! Cheers Dux-Soup!

Prompt responses and very useful - excellent service!

Awesome customer service!

Very satisfied! There is proactive thinking and quick action taken, absolutely great.

Very satisfied! There is proactive thinking and quick action taken, absolutely great.

Support team is really really good

Hi, I used it efficiently! However, it stopped sending connection after 2 days, could you please help to fix it ?

Hi, I used it efficiently! However, it stopped sending connection after 2 days, could you please help to fix it ?

Great tool Saved me 1 whole day per week and increased Linked In conversations and meetings booked by 2 a week.

Great tool Saved me 1 whole day per week and increased Linked In conversations and meetings booked by 2 a week.

Très bon outil et support très réactif !

Excelent application and excelent support! It works fine!