Make, record, categorize and replay calls directly in Google Chrome
NEW TO CLOUDCALL:
Sleek, New, Unified Interface
Provides a single point of access that allows you to call, text and send instant messages, streamlining your user experience.
CloudCall: Bringing Together IM and SMS with your CRM
Send SMS and instant messages and capture these conversations in the CRM contact record.
CloudCall brings together the many voices of your company’s communications by integrating Instant Messaging, SMS and Voice into a single interface. We are proud to have helped hundreds of businesses maximize their experience and CRM capabilities.
Be more efficient with single click-to-dial from your CRM or expand your reach by expediting outbound calling activities with the power dialer
* Capture all interactions by sending text messages within your CRM and easily search by keywords. Ensures that records are complete and that project handoffs are seamless.
* Drive instant collaboration with instant messages to colleagues or teams. Toggle with one click to begin saving pertinent details to candidate, job and contact records.
* Capture best practices by monitoring or joining calls in real-time to provide guidance. Share recordings of successful calls and best practices, for more effective onboarding, training, and employee retention.
* Personalize the caller’s experience with inbound screen notifications, which open the caller’s record so that you’re aware of the caller and their experience with your business.
* Easily capture all interactions. With each conversation, details are automatically saved in your CRM. Access call recordings and messages directly from the contact's record.
* Access valuable business insights by creating and analyzing real-time reports and dashboards around team’s activities.
Latest reviews
- (2023-11-01) Hamza Bayram: Good application, nothing to complain about on this. But the ammount of permission you guys want is appalling; -Read all my browsing history -Read and change all my data on all websites What are your plans with all my data ?
- (2020-02-12) James Phanyasaeng: Does not work with websites like Monster.com or Indeed.com
- (2018-08-09) Charles Levesque: Fantastic Tool! Helped me make 100s of more calls a week and capture all the details right in my CRM! Would definitely recommend.
Latest issues
- (2023-10-04, v:1.39.38) Khanyi Mabena: Issue logging in
How do you find the license key to log in? - (2022-10-18, v:1.39.13) Nicolas Coles: Feature Needed
Notification of an SMS message received in the extension icon in Chrome? I miss SMS messages because there's no way to know unless I open the ext and look. - (2022-01-26, v:1.38.2) Nick Fresen: Zoho Integration
Hi there When doing the integration can I do it from my Zoho account or do you have to do the integration for me? - (2021-03-15, v:1.31.14) Peter Tapia: BOTTONS SHORTCUTS
IM UNABLE TO RIGHT MOUSE HAND CLICK NUMBERS TO CALL , MY NUMBERS DONT APPEAR CLOUD CALL DAILABLE - (2021-02-08, v:1.31.10) Doreen Cote: Calls
When I call my phone on Icloud my cell phone will not ring but my laptop will. - (2018-09-29, v:1.20.1) calling issuy
my google free caling is not working but i try to but not wotking