BitCally
Extension Actions
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Dialpad extension to originate calls for xcally webrtc and phonebar
Bitcally is the extension working with the XCALLY customer care suite: it allows your contact center agents to Click and Dial any formatted phone number detected inside your Google Chrome browser!
It is simple and fast to use: just install the Bitcally extension and you will be able to dial any numbers available inside your browser with a simple Click. The phone numbers can be the Contacts inside your CRM, Ticketing system or any kind of Web page your call center agents manage.
The configuration is easy:
1. In case your agents use the XCALLY Phone bar: just install Bitcally for Chrome and they can start working with it immediatelly
2. In case your agents use external SIP phones: install Bitcally for Chrome, click on OPTIONS inside the Chrome bar extension icon and setup:
- Select "Other SIP clients"
- URL: the XCALLY server http://IP address
- The xCALLY agent USERNAME
- SAVE and you are done!
- The agent username
Insert a prefix in case you want to automatically add a prefix for each dialed extension.
Fast, Easy, Bitcally.
Enjoy!
Latest reviews
- Miguel Licero
- Very useful plugin for XCALLY Omni Channel contact center platform! It allowed me to enable click to dial in a breeze. Setup was really easy and in no time i was able to send calls to my unified desktop agent with one single click. Well done!
- Miguel Licero
- Very useful plugin for XCALLY Omni Channel contact center platform! It allowed me to enable click to dial in a breeze. Setup was really easy and in no time i was able to send calls to my unified desktop agent with one single click. Well done!
- Valerio Ciotta
- Click2Dial useful and easy to use. Well done guys!
- Valerio Ciotta
- Click2Dial useful and easy to use. Well done guys!
- norman namkoong (얼쑤팩토리)
- What a graet application for call agent
- norman namkoong (얼쑤팩토리)
- What a graet application for call agent
- Daisy De Gioannini
- Really Cool! Finally a useful click to call app for my customer care.
- Daisy De Gioannini
- Really Cool! Finally a useful click to call app for my customer care.
- meo bogliolo
- Ottimo!
- Ivano Garelli
- I have tried Bitcally with Zendesk and the click-to-dial is really great, a considerable saving of time!
- Ivano Garelli
- I have tried Bitcally with Zendesk and the click-to-dial is really great, a considerable saving of time!
- Giuseppe Careri
- Easy and fast to use! It will make you much more productive.
- Giuseppe Careri
- Easy and fast to use! It will make you much more productive.
- Daniele Cinti
- Very useful and easy to use!
- Daniele Cinti
- Very useful and easy to use!
- Massimiliano Bungaro
- Handy and useful, I recommend it!
- Massimiliano Bungaro
- Handy and useful, I recommend it!
- Giuseppe Innamorato
- Super easy and very useful
- Giuseppe Innamorato
- Super easy and very useful
- Andrea Bianco
- Ben fatta e utilissima!!
- Fabio Rigato
- Questa applicazione è sensazionale! Consigliatissima AAAAAAA+++++++
- Diego Gosmar
- Easy and Fast to use!
- Diego Gosmar
- Easy and Fast to use!