extension ExtPose

Service Desk Queue Monitor

Description from extension meta

Monitor a Service Desk query in real time.

Image from store Service Desk Queue Monitor
Description from store This extension is for Analyst users of LANDESK(r) Service Desk to monitor a query/queue in real time. Example Uses: - Monitor incoming incidents to your Service Desk. - Alert analysts of major issues. - Track your approvals. Features: - One-click a toolbar icon to view and launch items in the query - Live count update displays on the toolbar with traffic light colour indicators - Desktop notifications of new items in the query - Query and notification layouts are based on Report Templates of your choice for full control of the design. For more information, source files, and support please visit: http://community.landesk.com/support/docs/DOC-29591. Note: This is not official LANDESK software and is not supported in any way other than via the Url above.

Latest reviews

  • (2015-10-08) Erik M: Stu has some great tools. I especially like his calc wizard. If only they'd be made standard with the product itself :(
  • (2014-11-21) David Gillen: This is a really helpful add-on for Service Desk - easy to configure too.

Statistics

Installs
59 history
Category
Rating
4.8571 (7 votes)
Last update / version
2014-08-27 / 1.1.5
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