extension ExtPose

gUnify Zoho Connector

CRX id


Description from extension meta

A cloud-based solution for Zoho® users whose hosted VOIP provider supports the integration with gUnify.

Image from store gUnify Zoho Connector
Description from store Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider. ****************************** Features Include: - Click to Call: Click-to-dial any number appearing in a Google Chrome browser and connect the call through the VoIP service provider. - Automated Call Logging: Automatically log all incoming and outgoing calls from VoIP service provider to Zoho CRM. - Incoming/Outbound Screen Pop: Displays contact name from Zoho and allows Answer or Decline options. - Call Tagging and Note Taking: Easy to use call tagging taking for all inbound/outbound calls while on calls. - Quick Add Phone Numbers to Zoho: Unrecognized numbers can be added Zoho while on calls. - Administrator Role for Reporting: Admins can view real time call volumes and see logs of all users calls. For more information: https://businesssupport.vonage.com/articles/Answer/gUnify-Zoho-Connector

Latest issues

  • (2018-05-08, v:2018.410.1352.1) Ronald Melo: How to change my phone extension
    Hi Support, I need your help please. My phone extension is incorrectly linked to my email address at my company. I followed the instruction but I did not realized that the Code that I received was linked to my friend’s extension, Eric Silva - 7128, as you can see on the image below. At the moment, every time I click on any Lead’s or contacts phone number inside Zoho CRM, my friends Eric’s phone will ring, which is not right. 1) Can you please change to my extension is 7182. And my email is [email protected] 2) Please change the extension and also, where can I go to generate more codes for my colleagues phones that would like to use gUnify with ZOHO CRM? 3) Do you have an interface that I can go and manage the emails and extensions of our Vonage and gUnify account? 4) Also, can gUnify work with Zoho Service, for our support team be able to make and receive calls with Zoho? Thank you. Thank you, Ron Melo Sr. Sales Executive Office: (954) 484-0969 Ext 7182 Mobile: (954) 600-2996 3511 West Commercial Blvd. Fort Lauderdale, FL 33309 [email protected]


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Last update / version
2022-07-05 / 2022.614.1612.1
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