A cloud-based solution for Office 365 users who's hosted VOIP provider runs on the BroadWorks platform.
The gUnify Office 365™ Connector is a cloud-based solution for Microsoft® Office 365™users. Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider. ****************************** Features Include: Click-to-Call: Click-to-call any number appearing in a Google Chrome™ browser and the app connects the call through your VoIP phone system to eliminate misdialed calls. Incoming/Outbound Screen Pops: Incoming screen pops let you know who’s calling and provides contact detail from Outlook. Quick Add to Outlook Contacts: Create Contacts quickly while on the call with new customers. Call Note Taking and Call Tagging: Note taking for inbound/outbound calls are captured in call Activities. Automated Call Logging: Automatically log all incoming and outgoing calls from VoIP services to Microsoft Outlook. Realtime Reporting: See inbound and outbound call volumes in realtime. Administrator Role for Workflow Updates: Administrators can enable the following features for their organization: auto open call log window, minimum character limits in call notes, and customize the call noting subject structure. For more information: https://businesssupport.vonage.com/articles/Answer/gUnify-Office-365-Connector
- (2017-08-26, v:2016.923.1304.1) Jon: App ID and update URL
Hi Support, We’re deploying this for a client en masse via GPO and we’re on the testing phase. We just need the Extension/App ID and update URL for this Extension. Couldn’t seem to find it in any of your available documentation. Looking forward to your response. Best Regards