NetSupport Manager Client
NetSupport Manager delivers the very latest in remote PC support and desktop management capabilities. Flexibility is key in the…
NetSupport Manager delivers the very latest in remote PC support and desktop management capabilities. Flexibility is key in the modern IT environment and adding to the products existing multi-platform support capabilities, you can now remotely manage any Google Chrome OS device.
Key features when connecting to Chrome OS ‘Client’ systems include:
Environment:
A NetSupport Manager Control communicates, via HTTP, with Google Chrome OS devices that are running the NetSupport Manager for Chrome Client extension.
Remote Control:
A crystal clear thumbnail of each Chrome OS Client screen can be viewed by the Control in a single view.
The Client's screen can be discreetly monitored (Watch Mode) or remote controlled in real time (Share Mode).
For real-time instruction or demonstrations, the Chrome OS Client can be shown the Control (Windows or Mac) screen - in a browser tab, or in full screen mode.
The Client can also be shown an application running on the Control desktop.
Multi-monitor support – monitor Chrome OS devices running multiple monitors.
The Client's screen can be ‘locked’ remotely.
Chrome OS Clients can join a text ‘chat’ session initiated by the Control.
Chrome OS Clients can receive messages sent by the Control.
Support Tools:
Remote Clipboard - the content of the Client’s clipboard can be remotely retrieved by the Control during a view session. Clients can also be sent a copy of the Control’s clipboard.
Request Help facility - Clients can send a request for help to a Control.
Flexibility:
PIN Connect - the Client can initiate an instant connection with a Control simply by both parties entering a matching PIN code, via a central PIN server module.
Security:
User Acknowledgement – the Client can authorise each inbound connection request.
Chrome Incognito Mode:
To ensure that you maintain full control of your clients, it is recommended that you 'disallow' Incognito Mode in the Chrome OS User Settings. This can be done centrally via Google Management Console.
Installation and pre-requisites for Chrome:
This extension is provided for use by customers already who have NetSupport Manager Remote Control for PC/Mac or those wishing to evaluate our solution. It is not a free product.
For a NetSupport Manager Control to be able to connect and interact with Client ChromeOS devices, the NetSupport Connectivity Server must be installed on a Windows Server; the NetSupport Manager Control (Windows, Mac or Mobile) must be installed on the technician's computer, and the NetSupport Manager Chrome Client extension installed onto each Chrome device.
The NetSupport Manager Client for Chrome OS can be used with your existing NetSupport licences already purchased (as long as you have sufficient unused licences), or additional ChromeOS only Client licences can be purchased from your NetSupport Reseller.
Please visit www.netsupportmanager.com/chrome.asp for more information and a simple step-by-step guide to remotely managing your Chrome OS devices.
Latest reviews
cd
cd
çok güzel
Funciona muito bem.
ok
ok
La verdad una desepcion yo esperaba algo como para poder prender mi pc desde mi cama nose poene lque me levanto quiero actualizar algo estnado acostado , lo hago desde ahi desde mi cama
e muito bom e funciona bem
otimo
pessimo
good and helpfull
good and helpfull
bom
good
good
good
good
buena
não esta funcionando
muito bom
good
good
Fixe
ok
ok
bom
te saca de muchos apuros
good job
good job
muy bueno
si
estoy en plena practica de la aplicación
no se puede usar
no lo pude usar yo tampoco
this is good apps.thx
:C
Useless garbage. Like everything else these morons do.
ok
Sounds too good to be true - it's NOT free (for very long!) & the amount of permissions you have to grant make you think - WHAT are they doing with them??? The vaguely ambiguous reassurances that your "information provided by you confidential and not passing it to any third parties except where necessary to fulfill requests that you have made for further information" does not justify the first AND third party cookies, web tracking and data collection that comes along with this "not very free" "excellent" extension!! SHAME it's such a con - by the sounds of most reviewers it's a brilliant piece of software - I just can't STAND people trying to fool you! :(
Very useful update. We are increasingly adopting Chrome as a platform standard so the ability to provide centralized support is very timely. Having an active thumbnail view of those new devices is a game changer for us.
Great addition to an already great product. Expands the library of devices we are able to support.
Great tool added to the NetSupport Manager product!
NetSupport Manager is a great remote control tool. Version 12 has lots of new features that are very impressive. The Chrome support is a nice addition!
Great addition to the platform support from NetSupport. They really have all bases covered now for Remote Support. Not only does it look great but has the functionality to match.
Nice Feature
The best single solution for remote support I've come across. Perfect for communicating to Google Chrome OS devices.
Good Job, very nice add on.
Very useful. I have loads of chromebooks and this above all is free. Unbeatable.
NetSupport Manager has always been a valuable asset in my company and now with the new Chrome support the benefit doubles. Great addition NetSupport.
NetSupport Manager v12 has many new features & enhancements, just making my job easier. Now with Chrome support - I have it all. Thanks NSM!
