HubSpot Sales

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Email tracking, CRM for Gmail, and sales productivity tools in your inbox

Latest reviews

• (2025-06-25) Seth Maurice-Brant: Occasionally causes Gmail to refresh every few seconds, causing a loss of work and acting as a general nuisance.
• (2025-04-10) Garrett Hodgson: constantly stops working and crashes gmail web based. sometimes takes days of refreshing to get to work again
• (2025-01-29) Joshua Palladeno Hamilton: When attempting to use the templates created a blank screen appears and doesn't provide any of the templates inside of gmail.
• (2025-01-16) A CM: From the gMaiL Sales CopiLot Chrome Extension we just like and keep/use the following features: - Log & Log email to HubSpot Allow us please to DISABLE the following annoying ones that take too much space (space consuming) from our screen/monitor: Links to ​Templates  Meetings Tasks Sequences Snippets Documents & Write an email for me.
• (2024-12-19) Anthony Lorubbio: Used to work well. Now it's extremely laggy and takes up so much of my CPU. Crashes gmail tab on chrome browser. When I uninstalled and re-installed, I also noticed that it requires read/write access to ALL websites. Which is a major over-reach. Disappointed in Hubspot. Please reconsider.
• (2024-12-02) Bryan Santos: Works well when it works and then suddenly it stops working. It is very difficult to replicate and troubleshoot with support.
• (2024-11-25) Stacey Wallin: Unbelievably disappointed. Cancelling my multiple accounts and telling everyone I used to recommend this tool to to find another. "read and change your data on all websites" is a ridiculous overstep in terms of data acquisition for a CRM
• (2024-11-25) Stacey Wallin: I've been a loyal user for ages, but are you KIDDING ME? "read and change your data on all websites"??? This is way too much. I will be deleting and finding another solution unless this is rolled back. The overreach is insane.
• (2024-11-18) Scott Hawthorn: Been using for years, but no longer. What he said, "HubSpot team, we've been using your solution for years. But asking for a permission to "Read and change all your data on all websites" for CRM is too much, don't you find? Access to and changing(!) user's data in all(!) websites is none of CRM app's business. Please reconsider."
• (2024-11-11) Chris Lukenbill: Super disappointed in your latest "update" that requires users to leave the setting on to track all websites in order for the Gmail extension to work. That is a good reason to start looking for another CRM.
• (2024-11-10) Travis Reiter: Change in terms of use require that I give it access to view and change all data on all sites? Are you kidding me? Hubspot needs a slice of humble pie, this is outrageous and I'm disabling.
• (2024-11-07) Daniel McGreevy: Hard to imagine doing my job, SaaS sales, without it
• (2024-11-06) Robert MacFarland: It tracks opens, replies, and everything is capable right from HubSpot. If you use your client, like Outlook installed on you desktop, and you don't have Gmail, or any of the other providers, there is a tracking email that is loaded into your address book, that you can BCC every outbound email when your not in CRM. It also works from iPhone and MacMail.
• (2024-11-05) Roman Lygin: HubSpot team, we've been using your solution for years. But asking for a permission to "Read and change all your data on all websites" for CRM is too much, don't you find? Access to and changing(!) user's data in all(!) websites is none of CRM app's business. Please reconsider.
• (2024-10-31) Vadim Sarantsev: why on hell you changed your prerequisites to read ALL the data on ALL websites that I visited???
• (2024-10-30) Walker Landel: Lately HS Sales has been responsible for making my Gmail inbox unusable. So laggy, my emails barely load and send. This is unacceptable from a critical integration I have to use.
• (2024-10-30) Eric Sopp: Terrible lag. Forced to inactive this extension.
• (2024-10-28) Games Panprakrong: Always bugged. I have re-installed the addon two times. Almost every time I send an email (Outlook), I have to log back into Hubspot via the Outlook addon, and sometimes it does not work (error message). Maybe after I refresh Outlook 2 times I can log back into hubspot. The pin does not work. It also does not log my emails, even after re-installing the addon. I get an error message. Hubspot customer service did nothing to solve it.
• (2024-10-25) Derrick Mains: Constantly logs out and never tells you so when you really need to know if an email was delivered - nope. Its a shame that I pay $1850 a month for a pretty solid crm, marketing, support, website hosting service and they can't sort out how to make a browser extension that works. I told my team today to find an alternative at what we pay it is outrageous that they can't deliver a simple extension.
• (2024-10-18) Megan Azofeifa: the problem remains unresolved.
• (2024-10-16) John Nelson: Stopped working in Vivaldi, Chrome, and Safari. HubSpot support only goes so far. I hope they fix it soon.
• (2024-10-09) Alex Samson: Hasn't worked since a month ago, and nothing has been fixed.
• (2024-09-30) Samuel Tanios: Having the same problem as everyone else in the last couple of weeks and see no help in sight. I had to remove it from Chrome and add it back to fix the issue. Still having the same problems.
• (2024-09-27) Metamask tollfree number: HubSpot Sales Support Phone Number is + 1631-573-5128 Support Phone Number is + 1631-573-5128
• (2024-09-16) Alessandro Messeri: Aside from the extension stopping to work unexpectedly (see other reviews below), the paid version is not as performance-rich as one would expect.
• (2024-09-14) It's good WHEN IT WORKS. It sometimes isn't connected in my gmail. Not sure why. Would love for it to STAY CONNECTED so I can use it. That's why I downloaded I thought... Edit: Now it doesn't work at all and there is just a black box when I click on the extension. *sigh*
• (2024-09-14) It's good WHEN IT WORKS. It sometimes isn't connected in my gmail. Not sure why. Would love for it to STAY CONNECTED so I can use it. That's why I downloaded I thought... Edit: Now it doesn't work at all and there is just a black box when I click on the extension. *sigh*
• (2024-09-13) Steven Chin: Unable to load
• (2024-09-12) Rocky Das: Generally the extension works very well, but lately when I click on it, a blank box just pops up and it doesn't populate at all.
• (2024-09-11) Kevin Bickford: System all of a sudden today decided that it would log me out and then not recognize my extension anymore after years using Hubspot. I have been working on this all day. Was looking at doing the paid version, but if I can't even get the free version to work, why pay for it not to work. Any ideas on how to get the link to work again besides removing it and adding it 20 times already. Works on my laptop windows 10, but I prefer windows 7 on my desk top. Like i said it was fine yesterday and this morning and then stopped. Can't get any help from Hubspot unless I want to pay $800.00 a month.
• (2024-09-03) Robert Demont: This extension doesn't work for me at all. First off, it does not create a side window, it creates a drop down window from the extension icon next to the address bar. It logs me in, but the only thing I can see from the extension drop-down is my activity feed. It literally won't do anything else. If I try to click on a name or load a contact, it instead opens a new chrome tab for the HubSpot user page. This seems pretty useless as a tool.
• (2024-09-01) Orrien Trigg: How do we know it downloaded nothing on say it it did or not?
• (2024-08-28) Lauren Fry: When it works, its great but sadly it only works intermittently. Sometimes it will look like it is working but still wont actually work and log emails into Hubspot. Because its so unreliable our sales team has to do a ton of extra work manually and its killing leaderships trust and team morale, not to mention killing our efficiency. We are looking into alternatives that will work, without causing so much extra work for the team.
• (2024-08-21) Michelle Mendez (ValuedHR): This is frustrating! It never works.
• (2024-08-19) James Wood: I cant work out how to even download it
• (2024-08-15) Benjamin Larouche-Parent: Uninstalled to fix bug - reinstalled just to give this review. Unable to cut/paste text in Gmail when this extension is active; it's an absolute pain.
• (2024-08-02) Alex Osborne: The fact it logs you out is bearable, but the fact that there is no easy way to log back in is beyond belief and makes the product unusable. I hope that one day soon AI will augment or replace your development team so these things can be fixed.
• (2024-07-23) Taha Taskinsoy: It would have been a 5-Star review if it won't log me out constantly or telling me that I have no existing account. It is actually unbelievable how such a company is not getting the extension right. This bugs already exists forever. Plus using it causes mails landing in Spam. I was a satisfied customer until this. No more extension. Uninstalled.
• (2024-07-22) Ronald Wytek: This app super useful when it works, but is routinely a pain because it turns itself off, logs you out, and glitches all the time. I wish it worked better, it would be amazing if it did.
• (2024-07-14) BabyBoy Boston: 🔥✨✨🔥✨✨🌎 #CustomTresseD 🔥✨✨🔥 ✨✨.. . 🎬 ! 💥! 💥 !
• (2024-06-18) Jacob Baird: Bring back the blue number notification!
• (2024-06-15) LEA ESTETİK: We use it for health tourism, we serve our patients abroad as a hair transplant clinic in Turkey. We like it except for a few shortcomings.
• (2024-06-13) Jessica Nowak: New Navigation bar is always in the way and glitchy. If I leave it open it squishes the contact and its hard to read. and if I don't when I go to put information in and accidently hover over it pops out and is in the way while typing. please put the bar back on the top.
• (2024-06-13) Martha Freeman: I love HS sales but am disappointed that the blue # on top of the extension is no longer displaying. I have removed and re-added it multiple times and still nothing. I see a notification when there is an open/click on email, but would like to see the blue # on top of the extension again
• (2024-06-12) John Hanlon: Same problem as others. Constantly getting logged out and as a result not noticing that emails aren't getting tracked. At least I could sign in when this happened and get the extension working again, but that's not the case today. I haven't tried removing the extension and installing again, mostly because that doesn't seem to be working for others who have posted reviews. But nothing else I've tried has worked -- I cannot get the extension to work and thus I am getting nothing from my HubSpot account today! So frustrating! Also, FWIW, HubSpot had a message above my activity feed for several days suggesting that I download the Sales extension, which I already had and which was working, albeit the annoying constant sign-off problem above. This message makes me think my HubSpot account doesn't even know the extension is already loaded into Chrome and Gmail.
• (2024-06-12) Mitchell Giskes: App gets deleted every day. When I try to log in the first attempt always fails. What a disgrace.
• (2024-06-11) Alicia Frick: Does the job, but, for some reason now and again it will log me out and not let me log in. I can't get passed the "log in" page. I always have to uninstall and install again. Incredibly frustrating.
• (2024-06-05) Central Florida Fence Co.: Echoing what everyone has said in previous reviews, the Sales extension has not been working well for a few months now. Constantly needing to be re-signed in, re-added to chrome, etc. I discovered many of my emails sent in Gmail weren't actually logging. Hubspot needs to make sure the Gmail Hubspot Sales extension works especially with GSuite accounts.
• (2024-06-05) Bill Sebald: Surprisingly frustrating. You assume it's on, and it's not. You're always logged out. There are other solutions I've had to switch to.
• (2024-06-05) Kevin McNamara: This app super useful when it works, but is routinely a pain because it turns itself off, logs you out, and glitches all the time. I wish it worked better, it would be amazing if it did.